Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in New Orleans to get help with all of your equipment rental needs today!
We had someone with sunbelt measure the area we needed worked on and suggest a machine which DID not end up fitting in the area and we could not use. Yet, they are still trying to charge us. Also, for ANOTHER job we had the lift for two weeks (12 days). It took them two extra days to come pick up making it 14 Days. They charged us for 3 weeks saying one week = 5 Days. So MAKE SURE THEY COME PICK IT UP THE DAY YOU ARE READY!
EDIT: As you can see below, Sunbelt replied to my review asking me to reach out to them with my case number. I have reached out three times in the past two weeks with no reply. They just want to appear as if they care.
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more financial flexibility.
Is a deposit required to reserve equipment?
No deposit is required for customers without a line of credit. Payment information is required but your card is not charged until pickup. Credit customers may have a deposit held in account until return.
Can I extend my equipment rental period?
Yes, contact the branch to extend your rental. Additional charges will be added to your contract and credit card based on extended usage.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original rental location. Contact the original store if you need to return to a different location to get assistance and guidance.
Does Sunbelt Rentals offer equipment delivery services?
Yes, delivery is available for a reasonable fee based on equipment, location, and distance. You can select delivery during reservation and provide delivery instructions.
What should I do if a rented tool breaks during use?
Contact the branch or request service via the Equipment Detail page in your reservation. Sunbelt Rentals offers a Rental Protection Plan to cover damage, available at rental start.
What are the Sunbelt Rentals location hours in New Orleans?
Open Monday through Friday from 7:00 AM to 5:00 PM; closed on Saturdays and Sundays.
How can I access Sunbelt Rentals using public transportation in New Orleans?
Grace's Transportation bus station is nearby, making it convenient for customers to use public transit to reach Sunbelt Rentals on Julia Street.
Where can I park when visiting Sunbelt Rentals in New Orleans?
Parking options near Sunbelt Rentals include SP+ Parking, Lot C, and Garage 6, providing convenient places to park close to the rental location.
What nearby attractions can I visit after renting equipment at Sunbelt Rentals?
You can visit Harrahs Casino New Orleans or enjoy the New Orleans Saints Fanzone for sports entertainment, both located near the Sunbelt Rentals location.