Business Details
About
Water Works ContractorIrrigation Equipment SupplierHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Location
Hours
Reviews
4.0
13 reviews
5 stars
9
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- JIJames Pellegrin IIIJun 4, 20255.0What more can I say? Great prices and helpful staff. When we are repairing meters or broken water lines this is the spot around metairie we use!! James, owner, Prime Solutions
- RLRicardo LozanoApr 9, 20181.0Great store really bad customer service 45 min wait to pick a faucet on will call
- WWWill WSep 26, 20175.0Great supplier.
- SJStephen JordanJul 25, 20175.0What a beautiful show room!
- LGLenin GuerreroDec 11, 20122.0The showroom staff (whitney) was great and very helpful. But beware of buying ANYTHING! I spent over $1,000 for 2 fixtures. One for my sink and a "matching" trim kit for my new shower. The shower trim kit didn't fit the valve to i took it back with the receipt expecting a full refund. Everything in the box was unused and in the same condition as when i purchased it. But they refused to refund the money because it is against their policy to refund anything being returned in a torn box! I explained to them that i had the receipt and all the pieces were accounted. They said nothing can be done strict policy of no refund on a torn box. I asked if they had other boxes we could put it in. He said no. Then he pulled the "I'm gonna talk to my manager" instead of bring the manager to talk to me he disappeared to a back office. !o minutes later he comes out and says his manager said "no". At that point i told him that I've returned things over the years to other stores without a box or even a receipt. He's maintained that nothing could be done. I told him they had completely lost my business and i left the almost $300 trim kit and torn box in the store and walked out. Horrible costumer service and attitude! i will never buy anything there again and i warn others. Its an overpriced place with abysmal service. Aviod at all cost or you could end up losing $100s like i did.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
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Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and industries does Ferguson Waterworks serve?
Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer, and stormwater management industries, serving public and private water sewer authorities, utility contractors, public works/line contractors, and heavy highway contractors.
What are the regular operating hours for Ferguson Waterworks in Metairie, LA?
Ferguson Waterworks is open Monday through Friday from 7:00 a.m. to 4:30 p.m. They are closed on Saturdays and Sundays.
Are there any holiday closures I should be aware of?
Yes, Ferguson Waterworks is closed on November 27, December 24, 25, 31, and January 1.
How can I contact Ferguson Waterworks for after-hours emergencies or commercial water heater service?
For after-hours emergency, will call, or commercial water heater full service delivery, please call (800) 217-9480.
What payment methods does Ferguson Waterworks accept on their website?
You can purchase products using Visa, Mastercard, and American Express on ferguson.com.
Does Ferguson Waterworks offer financing options?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants.
What is the customer support contact for help with ferguson.com?
You can call 888-222-1785 or email customer.support@ferguson.com. Support is available Monday to Friday, 8 a.m. to 8 p.m. EST.
How can I reset my password on ferguson.com?
Click the Forgot Password link at login, enter your registered email address, and follow the instructions in the email to reset your password.
What nearby businesses might be useful to visit along with Ferguson Waterworks?
Nearby places such as Ferguson Bath, Kitchen & Lighting Gallery offer kitchen and bath appliances, and Crown Lift Trucks provides forklift and truck repair services, making it convenient for contractors to access multiple services in one area.
Can I visit other hardware and industrial supply stores near Ferguson Waterworks?
Yes, nearby you can find Louisiana Utilities Supply Co for home improvement needs and Distribution International for industrial equipment and machinery supplies, complementing your visit to Ferguson Waterworks.
Are there any nearby food or grocery options close to Ferguson Waterworks?
Yes, Ideal Market and La bodega campo rico are nearby grocery stores and delis where you can grab food or refreshments during your visit.