Customers consistently praised the professionalism and courteousness of the staff, highlighting their respectful and knowledgeable demeanor.
Customer Service
The company received high marks for excellent customer service, with many reviews noting prompt responses, clear communication, and a customer-oriented approach.
Timeliness
Many customers appreciated the punctuality of the technicians, who often arrived on time and completed their work efficiently.
Technical Expertise
Technicians were frequently described as knowledgeable and thorough, effectively diagnosing issues and providing detailed explanations of the work needed.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the company to others for HVAC and plumbing services.
CW
Cher Walker
Nov 6, 2025
5.0
I have used Innovative Air Solutions for the past 6 to 7 years. Every technician has been very professional, helpful, and courteous each time they inspected and repaired our A/C systems. Also, the owner, Robert, has been very proactive and professional to met our needs.
MT
Michael Thompson
Oct 24, 2025
5.0
Riley Martinez and the entire staff whom I spoke to on the phone are always very professional and I would highly recommend them to anyone!
AD
Angela Dyer
Oct 16, 2025
5.0
Very good service polite and explained what was wrong with AC.
KW
KORY WILLIS
Oct 16, 2025
5.0
Great experience and great people
BK
Barry Knight
Oct 9, 2025
5.0
Chris is an excellent representative for your company. Easy to deal with. He explained all the details. Checked the loading for the new HVAC system.
Frequently Asked Questions About Innovative Air Solutions
What are the regular business hours of Innovative Air Solutions?
Innovative Air Solutions operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Innovative Air Solutions located?
Innovative Air Solutions is located at 2846 Country Club Rd, Lake Charles, LA 70605, United States.
How can I contact Innovative Air Solutions by phone?
You can reach Innovative Air Solutions by phone at +1 337-240-7575.
What services does Innovative Air Solutions provide?
Innovative Air Solutions specializes in HVAC contracting, heating contracting, heating equipment supply, air conditioning contracting, and air quality consulting.
When was Innovative Air Solutions established?
Innovative Air Solutions was established in 2008.
What is the company's slogan or featured message?
Innovative Air Solutions' featured message is: "Your Comfort Is Our Business!"
Could you recommend some nearby medical facilities in case I need urgent care when visiting Innovative Air Solutions?
Near Innovative Air Solutions, you can find several urgent care clinics including Fast Pace Primary Care and Fast Pace Health Urgent Care - Lake Charles - LA, which provide medical services for immediate health needs.
Are there any nearby places to grab a meal or a snack near Innovative Air Solutions?
Yes, nearby dining options include Mural's Kitchen for sandwiches, Dan's BBQ Express for barbecue, and Soup Man for soups, perfect for a meal before or after your service visit.
Where can I find nearby health and wellness services around Innovative Air Solutions?
Close to Innovative Air Solutions are The Skin Studios for skin care, Country Club Nail Spa for spa treatments, and Kingdom Fit Nation offering smoothies and vitamin supplements, providing wellness options near your visit.
How can the nearby Fast Pace Primary Care clinics be convenient for customers of Innovative Air Solutions?
Customers visiting Innovative Air Solutions can easily access Fast Pace Primary Care clinics nearby for urgent medical care or health consultations, making it convenient to address any health concerns during their visit to the area.