Business Details
About
HVAC ContractorAir Conditioning ContractorHeating Contractor
You can depend on us 24 hours a day, seven days a week. Somebody is always on call! We also offer marine services for air conditioning, refrigeration, and heating.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.8
272 reviews
5 stars
255
4 stars
5
3 stars1
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the technicians for being knowledgeable, professional, and courteous, with many highlighting specific technicians like Blair and Noah for their exceptional service.
Responsiveness
The business received positive feedback for quick response times, often providing same-day service and prompt repairs, which customers greatly appreciated.
Customer Satisfaction
Overall, many customers expressed high satisfaction with the service provided, recommending Cole Air to others and noting their reliability over the years.
Communication
Technicians were noted for their effective communication, explaining issues clearly and keeping customers informed throughout the service process.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to specific technicians and service issues, indicating some inconsistency in service quality.
- KKKalakkentDec 31, 20255.0Robert found the problem in no time and fixed it. I appreciate the quick resolution.
- MKMonica KingDec 29, 20255.0Blair was extremely knowledgeable about my units. She did a thorough job and shared what was wrong. She has me up and running again. Thank you!
- JBJeri BlanchardDec 6, 20255.0Called for a buzzing noise in the morning and they came out that day to repair it. Quick service!
- JWJorganna wDec 5, 20255.0Your Technician Blair was courteous and professional. Thank you ,he was the best .
- DGdale gentryDec 4, 20255.0I’m very pleased with Cole Air. Good people and excellent service. The technician went above and beyond expectations to make all necessary repairs. Thank you Blair!
Frequently Asked Questions About Cole Air
What services does Cole Air provide?
Cole Air offers 24/7 HVAC services including air conditioning, heating, refrigeration, and marine services.
Where is Cole Air located?
Cole Air is located at 620 Marilyn Rd, Lake Charles, LA 70611, USA.
What are the business hours for Cole Air?
Cole Air operates 24 hours a day, 7 days a week, with service available round the clock every day.
Does Cole Air offer emergency services?
Yes, Cole Air provides 24/7 emergency services and someone is always on call.
What payment methods does Cole Air accept?
Cole Air accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Cole Air?
You can contact Cole Air by calling +1 337-855-6628 or via email at coleairinclakecharles@gmail.com.
Does Cole Air require appointments for their services?
Yes, Cole Air requires appointments for their HVAC services.
What are some nearby points of interest around Cole Air?
Nearby points of interest include Calcasieu River RV Park, ideal for RV travelers, and The Refuge which is a local church; customers can visit these places before or after their service appointments.
How can knowing about Calcasieu River RV Park help when visiting Cole Air?
If you are traveling in an RV, Calcasieu River RV Park nearby can be a convenient place to stay while accessing Cole Air's services in Lake Charles.
Are there other Cole Air service locations nearby?
Yes, Cole Air has other service points nearby, which provides customers with flexible options for HVAC services in the area.