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Cole Air

4.8
(247 reviews)

Business Details

620 Marilyn Rd, Lake Charles, LA
70611, United States
(337) 855-6628
http://www.coleair.net

About

HVAC ContractorAir Conditioning ContractorHeating Contractor
You can depend on us 24 hours a day, seven days a week. Somebody is always on call! We also offer marine services for air conditioning, refrigeration, and heating.

Details

  • Requires appointmentAvailable

Location

Cole Air
620 Marilyn Rd, Lake Charles, LA
70611, United States

Hours

Reviews

4.8
247 reviews
5 stars
231
4 stars
4
3 stars
1
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the technicians for being knowledgeable, professional, and efficient in diagnosing and fixing HVAC issues.

Responsiveness

Many reviews highlighted the quick response times, with technicians often arriving the same day to address urgent problems.

Customer Experience

Overall, customers reported positive interactions with staff, noting their friendliness and willingness to explain issues and solutions.

Long-term Trust

Several long-time customers expressed their loyalty to Cole Air, emphasizing their reliability and consistent quality of service over the years.

Mixed Feedback

A few reviews mentioned negative experiences, particularly regarding service delays and pricing concerns, indicating some inconsistency in customer satisfaction.
  • CC
    Colby
    6 days ago
    5.0
    Dustin did a great job getting my AC set up a few years ago he stayed past 2am to finish the job!
  • AR
    Anne Robichaux
    Feb 21, 2026
    5.0
    Arrived early and was extremely efficient. I always use Cole Air, and I always recommend them. Great hometown business.
  • RW
    Rhonda Waller
    Feb 20, 2026
    5.0
    Nice, friendly employees. Cleaned up their mess and swept my garage. The new duct work gave me piece of mind! We have used Cole Air for over 30 years!
  • JG
    Jesus Gonzalez
    Feb 12, 2026
    5.0
    When I first bought my house, I went through 5 different HVAC companies before coming across Cole Air. They were the only company who took our concerns seriously and fixed our AC issue. If you’re looking for people who take pride in their work and get the job done right the first time look no further than Cole Air. Dustin was very professional and thorough. I will be using these guys for any future HVAC work. Great company!
  • DL
    DeeDee Landry
    Jan 31, 2026
    5.0
    Heat went out in the middle of winter sometime during the night. I called for earliest availability and had a technician at my house that SAME DAY within 2 hours of my initial call. Noah and his helper were very professional, knowledgeable, and determined. These guys fixed my heat just in time for the 2nd arctic blast this week. Super nice and kept me informed of progress throughout the whole process. I can't recommend them enough! Thank you, Cole Air!

Frequently Asked Questions About Cole Air

What services does Cole Air provide?

Cole Air offers 24/7 HVAC services including air conditioning, heating, refrigeration, and marine services.

Where is Cole Air located?

Cole Air is located at 620 Marilyn Rd, Lake Charles, LA 70611, USA.

Brand Certified Facts from Cole Air

Cole Air partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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