Business Details
About
HVAC ContractorAir Conditioning ContractorHeating Contractor
You can depend on us 24 hours a day, seven days a week. Somebody is always on call! We also offer marine services for air conditioning, refrigeration, and heating.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.8
250 reviews
5 stars
234
4 stars
4
3 stars1
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as knowledgeable, professional, and courteous.
Prompt Service
Many customers praised the quick response times and efficient service provided by Cole Air.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with the service, often recommending Cole Air to others.
Communication
Technicians frequently communicated effectively with customers, explaining issues and solutions clearly.
Mixed Experiences
While most reviews are positive, there are a few negative experiences, particularly regarding one technician's attitude and service.
- MMMichaelNov 17, 20251.0My mom bought a new ac unit and had it installed. About 2 months ago and it still does not work correctly. They have tried multiple times and she still is having issues. She is very upset and wishes she never used them.
- BBBill BevilNov 17, 20255.0Our heating system had not been checked in a few years. We joined the maintenance program this year so there was cleaning needed. The technician took photos and explained well what needed to be done and why. Great service from Blair as always.
- DMDennis MyersNov 10, 20255.0Found the problem with my a/c within 5 minutes. Very professional and top notch explaining everything. Another company looked at the unit 3 separate times and never figured it out. Have been without a/c for over 2 months. Will only use Cole Air in the future
- RMRobert McGeeNov 8, 20251.0I had no issues with my evaporator coil pan leaking, 2 weeks ago I had the coil replaced and after that the pan leaked. It’s my belief that the pan was damaged when the coil was replaced, no proof, but had no issues prior.
- MMMWillNov 7, 20255.0Called to schedule our PM on the AC & Heat unit and they were able to get us in the same day. Always nice & friendly & never had any problems or issues. Great Job!
Frequently Asked Questions About Cole Air
What services does Cole Air provide?
Cole Air offers 24/7 HVAC services including air conditioning, heating, refrigeration, and marine services.
Where is Cole Air located?
Cole Air is located at 620 Marilyn Rd, Lake Charles, LA 70611, USA.
What are the business hours for Cole Air?
Cole Air operates 24 hours a day, 7 days a week, with service available round the clock every day.
Does Cole Air offer emergency services?
Yes, Cole Air provides 24/7 emergency services and someone is always on call.
What payment methods does Cole Air accept?
Cole Air accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Cole Air?
You can contact Cole Air by calling +1 337-855-6628 or via email at coleairinclakecharles@gmail.com.
Does Cole Air require appointments for their services?
Yes, Cole Air requires appointments for their HVAC services.
What are some nearby points of interest around Cole Air?
Nearby points of interest include Calcasieu River RV Park, ideal for RV travelers, and The Refuge which is a local church; customers can visit these places before or after their service appointments.
How can knowing about Calcasieu River RV Park help when visiting Cole Air?
If you are traveling in an RV, Calcasieu River RV Park nearby can be a convenient place to stay while accessing Cole Air's services in Lake Charles.
Are there other Cole Air service locations nearby?
Yes, Cole Air has other service points nearby, which provides customers with flexible options for HVAC services in the area.