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West Plumbing LLC

4.2
(73 reviews)

Business Details

1415 Hancock St, Gretna, LA
70053, United States
(504) 382-0973
https://www.westplumbing.biz/

About

PlumberHVAC Contractor
Full service plumbing company specializing in residential, commercial, service , construction, backflow prevention services, gas, tunneling, hydro jetting, and video inspections.

Location

West Plumbing LLC
1415 Hancock St, Gretna, LA
70053, United States

Hours

Reviews

4.2
73 reviews
5 stars
57
4 stars
1
3 stars
2
2 stars
0
1 star
13
  • RR
    robert retz
    2 days ago
    5.0
    The 2 technicians that came to my house. We're very professional. They knew exactly what they had to do. They had all the tools they needed and they worked clean. They had to pull a toilet to clear the main sewer line, and when they left, you wouldn't know anyone was ever working in the bathroom.
  • MP
    Melodie Phillips
    Feb 4, 2026
    5.0
    I have never had a problem they couldn’t fix! Best all around service company, hands down!
  • BB
    bhurley10103
    Jan 19, 2026
    5.0
    Wonderful service by Chris and his team. They listened to our concerns and questions and gave us multiple options to consider. We feel a real sense of relief that we no longer have to worry about 40 gallons of water leaking from the attic to our home below.
  • MW
    Michelle Wharton
    Jan 6, 2026
    5.0
    We used West Services to replace our outside AC unit and were very pleased with their job performance and price point. Jerone and Frank were very professional and courteous. Both demonstrated their knowledge and skill set in the HVAC field. Jerone was able to answer questions without hesitation and did so in a manner that the average Joe would understand. The end result was fantastic! I would have to say that this was probably the only job performance where I didn't have to go out and clean up after a contractor's work. Melanie was wonderful at keeping us updated on their schedule and made every effort at getting the job done quickly. We will certainly use West Services for any future projects. Great job!! Michelle Wharton
  • PM
    Patricia Maone
    Oct 8, 2025
    1.0
    Absolutely unacceptable experience from start to finish. I hired this company for what should have been a straightforward plumbing and shower surround installation. Instead, I’m left with property damage and a botched job that will cost even more to fix. First, they failed to properly measure or dry fit the shower surround before installation. As a result, there’s now a nearly 4-inch gap between the tub lip and the shower wall — completely unusable and clearly not up to any reasonable standard. If that wasn’t enough, during the job, they drilled two holes through the shower wall into my closet, puncturing the wall and going straight through my clothing. Then they managed to flood the closet, damaging even more of my personal property. There was no attention to detail, no proper planning, and clearly no quality control. I expected professional work and was met with carelessness and destruction. I cannot recommend this company to anyone — and I strongly suggest looking elsewhere if you value your home. And after all of this? They made no effort to fix their mistakes, despite multiple attempts in the last four months to reach out. No response, no accountability, and certainly no professionalism.

Brand Certified Facts from West Plumbing LLC

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Certified March 08, 2026Yext Knowledge Graph
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