Sheppard's Countertops & Floors Inc.

Reviews

• VP

  Vanessa Porter

  Feb 3, 2026
  5.0
  Great experience from beginning to end. Finding the slab we wanted for our kitchen countertops, coordinating where the cuts would be for the joint and the sink, to scheduling the installation; not one glitch or hiccup. And the installment team was professional and friendly from the moment they walked in our home. Provided great information about care and cleaned up after. Would use Sheppard’s again in a heartbeat!
• JM

  Judi M

  May 21, 2021
  1.0
  Was very pleased with the purchase 1st time, however, we installed island top ourselves. 2nd time, we purchased counter tops for kitchen and bathrooms. We only wanted to replaced the Formica with Quartz. We wanted to keep the bathroom sinks with faucets still installed as they were top quality and like new. By the time the crew left for the day, saying they would be back, they had chipped/broken, 2 bathroom sinks. As we looked at the bathrooms, see picture below. Instead of the crew explaining that I needed to take the drawers out and move them to another room and cover, I spent $200. getting someone in to help me unload, wash, wipe and replace. If I had known there would be grinding, and white powder everywhere, I would have covered things. I was told all the holes, etc would be done before they came. Even so they should have used a vacuum system on their grinders.The owner of the company called the next day and said "NO One would be back". We had to make a round trip 4 hour trip to pick the replacement sinks up. He sent pictures via phone, and we thought these matched. They did not, as it was hard to tell. Finally he had a guy to meet me 1 hour round trip to pick up the sinks, I opened one and said OK, my frustration at a high. My husband had to reinstall faucets and fittings, which should have been easy to set in, if we had used our sinks & faucets. Open sink box#2 sink was cracked, called owner, he said we had to go to Benton to pick up another. 4 hour drive. We now have cracked ceramic tile, ripped cabinets, the cooktop was not attached and our butcher block island had lots of scratches from their tools, etc. This was a night mare, as we had company coming in a few days. The Quartz is beautiful, but getting our house back in order after they left took weeks and extra time and money.
• RS

  Rick D. (Writing for the Soul)

  Sep 21, 2020
  5.0
  Take a look at their slabs they make you want to do a whole new redesign!
• RR

  Richard Rhodes

  Oct 27, 2019
  5.0
  I just love this place!!! The way he did the measurements was grade A professional. It was very detailed and accurate. I highly recommend if you want a worry free Installation this is the way place to go. Well my countertops have been installed along with the backsplash. I can truly say this has been a great experience from beginning to end. I will definitely be using them in all my future Installations.
• BH

  Brent Hunt

  Aug 10, 2019
  5.0
  Any, and everything you need for remodeling or building new.

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