Joe Lay & Sons Plumbing

Reviews

• KK

  Kevin

  Mar 16, 2026
  5.0
  I developed a leak in my tub spout. Joe Lay and Sons came out. Diagnosed the issue immediately. Explained everything in detail to where I can understand and fixed the issue within an hour. They were extremely professional,polite and friendly. I highly recommend hiring them for any plumbing issue and I will definitely be using them for any future issues that arise!
• BC

  Brandon Campbell

  Feb 20, 2026
  1.0
  I started experiencing a leak underneath my 1st floor bathtub/shower into my basement last February. I went through my home warranty and got them scheduled to come out. Well after three visits - February, May & July, I'm still dealing with the same issue. Each time they were here I stressed not wanting a bandaid fix each time, but that's exactly what I got and why I'm still dealing with the issue today. Not sure if it's because I went through my home warranty or not, and that's why I received lackluster service, but I will definitely go through another service provider to get my issue fixed. And to top it off, I'm still being asked to pay a $150 deductible even though the issue still persists.
• JK

  Jason Kern

  Feb 19, 2026
  5.0
  Zach great tech. Coming from a company working beside him. Very courteous
• CB

  Craig Burch

  Dec 11, 2025
  5.0
  I have always had a great experience with Joe Lay plumbing. They do great work ! I would highly recommend them to anyone.
• RB

  RM Bogard

  Dec 9, 2025
  5.0
  Our hot water heater went out Thanksgiving morning. We were happy with the work Joe Lay and Sons Plumbing did when it was installed, so they were our first call Friday morning 11/28. After speaking with Daniel, he walked me through the steps to check to see if any warranty was left on the unit first. Unfortunately, there was not, but I appreciated the fact that he recommended doing that! He gave me a price quote and got us scheduled for installation of the new unit on Monday 12/3. Billy and Brett arrived during the scheduled time period and got the unit installed promptly in a neat and clean manner. (Fortunately) They discovered an issue with the flu not drafting gas fumes properly and we were not able to get the new unit in service. They referred us to a chimney company in the area to come out to assess the situation so we could take corrective action to get the unit safely in service. The chimney company worked us into their schedule and were out on 12/3. Billy and Brett came by as well to make sure everything was getting addressed so we could get the new hot water heater in service safely. The problem was resolved and we were up running by the end of the day. Our thanks to Billy, Brett, Daniel and the rest of the team at Joe Lay and Sons Plumbing for their patience, great customer service and excellent attention to detail that averted a tough situation from turning into a bad situation. Job well done!

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