Business Details
About
Plumber
Joe Lay & Sons Plumbing provides comprehensive plumbing services for faucets, water heaters, garbage disposals, drains, sump pumps, water lines, and sewer lines in the Northern Kentucky and the greater Cincinnati, OH area.
Details
- Requires appointmentNot available
- Credit cardAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.6
465 reviews
5 stars
406
4 stars
18
3 stars4
2 stars
9
1 star
28
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the technicians.
Customer Service
Many reviews highlighted excellent customer service, with staff being friendly, helpful, and responsive.
Efficiency
The business is noted for its quick response times and efficient service, often resolving issues promptly.
Quality Work
Customers reported high satisfaction with the quality of work performed, often exceeding expectations.
Reliability
The company is frequently described as reliable, with many customers returning for repeat services.
- CBCraig BurchDec 11, 20255.0I have always had a great experience with Joe Lay plumbing. They do great work ! I would highly recommend them to anyone.
- RBRM BogardDec 9, 20255.0Our hot water heater went out Thanksgiving morning. We were happy with the work Joe Lay and Sons Plumbing did when it was installed, so they were our first call Friday morning 11/28. After speaking with Daniel, he walked me through the steps to check to see if any warranty was left on the unit first. Unfortunately, there was not, but I appreciated the fact that he recommended doing that! He gave me a price quote and got us scheduled for installation of the new unit on Monday 12/3. Billy and Brett arrived during the scheduled time period and got the unit installed promptly in a neat and clean manner. (Fortunately) They discovered an issue with the flu not drafting gas fumes properly and we were not able to get the new unit in service. They referred us to a chimney company in the area to come out to assess the situation so we could take corrective action to get the unit safely in service. The chimney company worked us into their schedule and were out on 12/3. Billy and Brett came by as well to make sure everything was getting addressed so we could get the new hot water heater in service safely. The problem was resolved and we were up running by the end of the day. Our thanks to Billy, Brett, Daniel and the rest of the team at Joe Lay and Sons Plumbing for their patience, great customer service and excellent attention to detail that averted a tough situation from turning into a bad situation. Job well done!
- JFJOE FANGMANDec 1, 20255.0Very knowledgeable and efficient at a very reasonable price
- CMCathy MilnerNov 22, 20255.0I contacted Joe Lay & Sons to install a kitchen faucet. The guys were great-professional, friendly and very neat. They did a great job & even took the old faucet & packaging from new faucet to dispose of for me. I appreciated that.
- BCBob CoppolaNov 17, 20255.0Joe Lay & Sons Plumbing was fantastic. They were easy to schedule quickly. They were on time and was able to fix our issues. There was a part they had to get, and was back the next day to complete the job. I will be using them for all of our plumbing needs, both at my business and at home.
Frequently Asked Questions About Joe Lay & Sons Plumbing
What services do you offer?
Joe Lay & Sons Plumbing provides a comprehensive range of plumbing services in Walton, KY and the surrounding areas. Our offerings include drain cleaning, fixture services, outdoor plumbing, pump services, sewer services, water heater services, water line services, and winterization services.
Do you offer financing?
We understand that plumbing projects can be unexpected expenses. To assist our customers, Joe Lay & Sons Plumbing does offer financing options for your plumbing needs.
Do you offer free estimates?
Yes, we provide free estimates for our services. We encourage you to reach out to us today to discuss your plumbing needs and receive a no-cost estimate.
Do you offer any warranties?
We stand behind our work with a one-year workmanship warranty. Additionally, we honor all manufacturer warranties for the products we install or service.
What plumbing services does Joe Lay & Sons Plumbing offer?
Joe Lay & Sons Plumbing offers a wide range of services including drain cleaning, fixture services, outdoor plumbing, pump services, sewer services, water heater services, water line services, and winterization services.
Does Joe Lay & Sons Plumbing provide financing options?
Yes, financing options are available to help customers manage unexpected plumbing project expenses.
Are free estimates available for plumbing services?
Yes, Joe Lay & Sons Plumbing offers free estimates for all their services. Contact them to discuss your needs and receive a no-cost estimate.
What kind of warranties do you offer?
They provide a one-year workmanship warranty and honor all manufacturer warranties for installed or serviced products.
What are the business hours for Joe Lay & Sons Plumbing?
They are open Monday through Friday from 8:00 AM to 11:00 PM and closed on Saturdays and Sundays.
Where is Joe Lay & Sons Plumbing located?
Their address is 110 Richwood Rd, Suite A, Walton, KY 41094, United States.
What payment methods does Joe Lay & Sons Plumbing accept?
They accept American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
Which areas does Joe Lay & Sons Plumbing serve?
They serve Cincinnati, OH, Northern Kentucky, and Southeast Indiana regions.
What nearby plumbing supply stores can customers visit?
Customers can visit Winnelson Plumbing Supply and Florence Winnelson nearby to Joe Lay & Sons Plumbing for plumbing and HVAC supplies.
What local dining options are available near Joe Lay & Sons Plumbing?
Nearby dining options include Subway, Burger King, Arby's, Domino's Pizza, Taco Bell, KFC, and White Castle, providing various fast-food and restaurant choices before or after your visit.
Are there convenient fueling stations near Joe Lay & Sons Plumbing?
Yes, nearby fueling options include CAT Scale, Pilot Flying J, Mr. Fuel Travel Center, and Pilot Travel Center for truck and gas station services.