Certified by Joe Lay & Sons Plumbing • Feb 22, 2026
Plumber
Joe Lay & Sons Plumbing provides comprehensive plumbing services for faucets, water heaters, garbage disposals, drains, sump pumps, water lines, and sewer lines in the Northern Kentucky and the greater Cincinnati, OH area.
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Certified by Joe Lay & Sons Plumbing • Feb 22, 2026
Certified by Joe Lay & Sons Plumbing • Feb 22, 2026
Reviews
4.6
468 reviews
5 stars
408
4 stars
18
3 stars4
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the technicians.
Efficiency
Many reviews highlighted the quick and efficient service provided by the plumbing team.
Customer Service
The business received positive feedback for excellent communication and customer service throughout the process.
Quality Work
Numerous customers noted the high quality of work and attention to detail in the plumbing services provided.
Reliability
The company is frequently described as reliable, with many customers expressing their intent to use their services again.
BC
Brandon Campbell
6 days ago
1.0
I started experiencing a leak underneath my 1st floor bathtub/shower into my basement last February. I went through my home warranty and got them scheduled to come out. Well after three visits - February, May & July, I'm still dealing with the same issue. Each time they were here I stressed not wanting a bandaid fix each time, but that's exactly what I got and why I'm still dealing with the issue today. Not sure if it's because I went through my home warranty or not, and that's why I received lackluster service, but I will definitely go through another service provider to get my issue fixed. And to top it off, I'm still being asked to pay a $150 deductible even though the issue still persists.
JK
Jason Kern
Feb 19, 2026
5.0
Zach great tech. Coming from a company working beside him. Very courteous
CB
Craig Burch
Dec 11, 2025
5.0
I have always had a great experience with Joe Lay plumbing. They do great work ! I would highly recommend them to anyone.
RB
RM Bogard
Dec 9, 2025
5.0
Our hot water heater went out Thanksgiving morning. We were happy with the work Joe Lay and Sons Plumbing did when it was installed, so they were our first call Friday morning 11/28.
After speaking with Daniel, he walked me through the steps to check to see if any warranty was left on the unit first. Unfortunately, there was not, but I appreciated the fact that he recommended doing that!
He gave me a price quote and got us scheduled for installation of the new unit on Monday 12/3. Billy and Brett arrived during the scheduled time period and got the unit installed promptly in a neat and clean manner.
(Fortunately) They discovered an issue with the flu not drafting gas fumes properly and we were not able to get the new unit in service. They referred us to a chimney company in the area to come out to assess the situation so we could take corrective action to get the unit safely in service.
The chimney company worked us into their schedule and were out on 12/3. Billy and Brett came by as well to make sure everything was getting addressed so we could get the new hot water heater in service safely. The problem was resolved and we were up running by the end of the day.
Our thanks to Billy, Brett, Daniel and the rest of the team at Joe Lay and Sons Plumbing for their patience, great customer service and excellent attention to detail that averted a tough situation from turning into a bad situation. Job well done!
JF
JOE FANGMAN
Dec 1, 2025
5.0
Very knowledgeable and efficient at a very reasonable price
Frequently Asked Questions About Joe Lay & Sons Plumbing
What services do you offer?
Joe Lay & Sons Plumbing provides a comprehensive range of plumbing services in Walton, KY and the surrounding areas. Our offerings include drain cleaning, fixture services, outdoor plumbing, pump services, sewer services, water heater services, water line services, and winterization services.
Do you offer financing?
We understand that plumbing projects can be unexpected expenses. To assist our customers, Joe Lay & Sons Plumbing does offer financing options for your plumbing needs.
Do you offer free estimates?
Yes, we provide free estimates for our services. We encourage you to reach out to us today to discuss your plumbing needs and receive a no-cost estimate.
Do you offer any warranties?
We stand behind our work with a one-year workmanship warranty. Additionally, we honor all manufacturer warranties for the products we install or service.
What plumbing services does Joe Lay & Sons Plumbing offer?
Joe Lay & Sons Plumbing offers a wide range of services including drain cleaning, fixture services, outdoor plumbing, pump services, sewer services, water heater services, water line services, and winterization services.
Does Joe Lay & Sons Plumbing provide financing options?
Yes, financing options are available to help customers manage unexpected plumbing project expenses.
Are free estimates available for plumbing services?
Yes, Joe Lay & Sons Plumbing offers free estimates for all their services. Contact them to discuss your needs and receive a no-cost estimate.
What kind of warranties do you offer?
They provide a one-year workmanship warranty and honor all manufacturer warranties for installed or serviced products.
What are the business hours for Joe Lay & Sons Plumbing?
They are open Monday through Friday from 8:00 AM to 11:00 PM and closed on Saturdays and Sundays.
Where is Joe Lay & Sons Plumbing located?
Their address is 110 Richwood Rd, Suite A, Walton, KY 41094, United States.
What payment methods does Joe Lay & Sons Plumbing accept?
They accept American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa.
Which areas does Joe Lay & Sons Plumbing serve?
They serve Cincinnati, OH, Northern Kentucky, and Southeast Indiana regions.
What nearby plumbing supply stores can customers visit?
Customers can visit Winnelson Plumbing Supply and Florence Winnelson nearby to Joe Lay & Sons Plumbing for plumbing and HVAC supplies.
What local dining options are available near Joe Lay & Sons Plumbing?
Nearby dining options include Subway, Burger King, Arby's, Domino's Pizza, Taco Bell, KFC, and White Castle, providing various fast-food and restaurant choices before or after your visit.
Are there convenient fueling stations near Joe Lay & Sons Plumbing?
Yes, nearby fueling options include CAT Scale, Pilot Flying J, Mr. Fuel Travel Center, and Pilot Travel Center for truck and gas station services.
Brand Certified Facts from Joe Lay & Sons Plumbing
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Certified February 22, 2026Yext Knowledge Graph
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