Dauenhauer Plumbing Heating Air & Electric

4.9
2335 reviews

About

HVAC Contractor
Serving Shelbyville and the surrounding Bluegrass region, Dauenhauer Plumbing, Heating & Air is your trusted local partner for comprehensive plumbing, HVAC, and electrical services — available 24/7. From water heater or tankless system installations to frozen pipe emergencies, HVAC tune-ups for winter, whole-house generator setup, and drain & sewer work, our award-winning team brings transparent pricing and respectful, reliable service you can count on. Whether residential or commercial, we’re committed to keeping your home or business safe, comfortable and running smoothly. Call us anytime at (502) 205-2596.

Location

Dauenhauer Plumbing Heating Air & Electric
815 Taylorsville Rd, Shelbyville, KY
40065, United States

Hours

Reviews

4.9
2,335 reviews
5 stars
2,192
4 stars
94
3 stars
11
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, courtesy, and thoroughness in their work.

Timeliness

Customers appreciated the prompt response times and timely arrivals of technicians.

Customer Service

Many reviews highlighted excellent customer service, with technicians being friendly, informative, and willing to answer questions.

Quality of Work

Overall, the quality of work was praised, with many customers expressing satisfaction with the repairs and maintenance performed.

Mixed Experiences

Some customers reported issues with mess left behind after service or dissatisfaction with pricing, indicating a need for improvement in these areas.
  • KH
    Kerrie H
    2 days ago
    1.0
    We trusted Dauenhauer when they said our HVAC needed over $1000 of repairs/parts. They assured us it would work for years. Less than a year later they said the unit needed to be replaced. The new $15,000+ unit did not work after installing and they tried to replace parts on the new unit. There was zero communication with us and management. We had guys working until after midnight annd were without heat for a week in 3 degree weather. After three days of attempting to set up a faulty unit, we demanded a replacement. We asked for some kind of discount because it was obvious we had been lied to about our old unit and the condition of the new unit. They said at best they could take off $500. We have tried contacting someone since December 26,2025 and no one has responded to us. We have been told they’re waiting to get it cleared etc. and they will call us. No call, just more waiting and more dishonesty. We plan to contact the BBB. Truly disappointed in the dishonesty of this company.
  • NG
    NEVER SETTLE GAMING
    Jan 4, 2026
    5.0
    Very friendly and knowledgeable about the job. Explained how everything worked and was here and gone in a timely fashion. Very pleased at first glance of the results. Hopefully no other issues arise.
  • TE
    Tim Elam
    Jan 2, 2026
    5.0
    Definitely 5 stars for Andrew. Very good communication, before and after and very good results. Especially the difficult challenge of replacing a commode in an old house with only one Restroom. My mother was very pleased! Thanks Andrew.
  • GB
    Greg (BlumpkinSpicedLatte)
    Jan 1, 2026
    5.0
    Very grateful they were available on a holiday. Overall a great experience from the initial call to schedule service and the service itself. I will definitely recommend to others. When you care about your customer, that supersedes all else and they really delivered.
  • CP
    Chris Pereira
    Dec 27, 2025
    5.0
    We have a 2 year old Rheem hot water system. The burner would come on and shutdown because it was ovwrheating. We called Dauenhauer. David came out that day and diagnosed the problem. As the unit was under warranty, David called Rheem and arranged for the replacemnt parts to be shipped directly to our home. When we called Dauenhauer to let them know the parts had arrived they scheduled David to come out the next morning. We now have hot water again thanks to the great, courtious and profressional service that David and the rest of the Dauenhauer team provided. We were so impressed with David we signed up for the VIP program and have made Dauenhauer our go to for our mainenance and repair needs. Thank you David for the great work. You are a true professional.

Frequently Asked Questions About Dauenhauer Plumbing Heating Air & Electric

What are the operating hours of Dauenhauer Plumbing Heating Air & Electric?

Dauenhauer Plumbing Heating Air & Electric is open every day from 7:00 AM to 9:00 PM.

Where is Dauenhauer Plumbing Heating Air & Electric located?

The business is located at 815 Taylorsville Rd, Shelbyville, KY 40065, USA.