Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Richmond to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.4
35 reviews
5 stars
24
4 stars
6
3 stars
3
2 stars0
1 star
2
- JBJoshua BrownSep 7, 20255.0Reasonable prices and friendly staff. Plenty of equipment available
- JHJon HowellOct 22, 20241.0Lazy. Call another store.
- BMBENTLEY PROPERTY MAINTENANCEAug 30, 20245.0First class service
- KHKyle HurtDec 2, 20195.0Rented a skid steer attachment recently and after running it a few hours, late in the evening on a Friday after Thanksgiving had an issue with hydraulic hoses....but no worries!!!! Maintenance came out on the site for repairs! Couldn’t ask for better service from rental process with Shaun and then from Justin on the maintenance side. Thanks gents- certainly be doing more business with this Sunbelt in Richmond.
- CHChad HembreeOct 15, 20175.0Top notch service from reservation to pickup. Staff were friendly and took time to train me. The place can be tricky to find the first time. Turn beside the Hyundai dealership just off of the bypass. The business is located next door to another rental company.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool at Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more financial flexibility.
Is a deposit required for my reservation?
No deposit is required for customers without a line of credit. Payment information will be collected at reservation but your card is charged only upon equipment pickup. Credit customers will have a deposit secured in their account until the rental is returned.
Can I extend my rental period if I need to keep equipment longer?
Yes, you can contact the rental branch to extend your rental. Additional charges will be added to your contract and credit card. Refer to your rental contract for specific rates.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the same rental location. If you need to return it elsewhere, contact your rental store in advance for assistance and guidance.
Does Sunbelt Rentals offer delivery services for equipment?
Yes, equipment delivery is available for a reasonable fee based on equipment type and distance from the rental location. You can select this option when making a reservation and specify delivery date and instructions.
What should I do if a rented tool breaks during my rental period?
Sunbelt Rentals services all equipment before rental. If your tool malfunctions, request service via the Equipment Detail page or contact the rental branch for assistance or replacement. You may also purchase a Rental Protection Plan for damage coverage.
What are the business hours of Sunbelt Rentals in Richmond, KY?
Sunbelt Rentals is open Monday through Friday from 7:00 AM to 5:00 PM and Saturday from 8:00 AM to 11:00 AM. The location is closed on Sundays.
How can nearby Gates Hyundai and Richmond Hyundai dealerships assist customers visiting Sunbelt Rentals?
If you need vehicle services or are looking for automotive equipment, Gates Hyundai and Richmond Hyundai are conveniently nearby. Customers renting equipment can combine errands or seek vehicle support near Sunbelt Rentals at 6001 Atwood Drive, Richmond.
Are there nearby locations to purchase building supplies when renting equipment from Sunbelt Rentals?
Yes, customers can visit nearby Consolidated Electrical Distributors and Morgan Heating & Air for building supplies and HVAC needs, making it convenient to get tools and materials in one area.
Can public transportation or community services nearby help customers reach Sunbelt Rentals?
Yes, Foothills Wxpress offers transportation and community services in the area, which may assist customers traveling to Sunbelt Rentals for equipment rentals and related needs.