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Window Installation ServiceWindow SupplierDoor SupplierSiding ContractorHome Improvement Store
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Contact us to schedule your free in-home or virtual quote today!
Location
Hours
Reviews
4.7
59 reviews
5 stars
52
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- BEBarry EngleNov 11, 20255.0The service was exceptional! The installers were fast professional and friendly. The rep I spoke with on the phone calls I made were courteous and helpful and the picture window has made all the difference in the looks of my home. Thank you all !!!
- JPJohn PachecoAug 20, 20255.0Great experience working with Window World. The salesman was top notch and the installation crew was top notch as well. They worked quickly and efficiently and we're extremely friendly. Great crew! Would recommend Window World to everyone!
- HCHollie CraftAug 11, 20251.0Terrible experience and customer service. We had Window World replace all the windows and a glass door in our home last September 2024. Fast forward to August 2025 and we find water and mold growing under the trim around almost every window. Window World sent the same inexperienced installer to investigate and he even admitted to not sealing the outside of the windows at installation. The "lead" installer came out yesterday(Thursday) and claims they are sealed. We requested his boss call us the same day it's now Friday evening and we have yet to receive a call. So much for customer service and satisfaction.
- CSCindy SpradlinNov 21, 20245.0The workers arrived on time and did a great job! They were very organized and had the installation process down to an art.
- CSCloud StormiAug 1, 20235.0They were super quick, respectful and cleaned up after they were finished. Thrilled with how they look!
Frequently Asked Questions About Window World of East Kentucky
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
What payment methods and financing options does Window World of East Kentucky offer?
They offer cash, check, and financing options subject to approved credit, which can vary depending on the promotional period. Contact them for current options.
Are replacement windows installed from the inside or outside?
Most replacement windows are installed from the outside, but in some cases installation from the inside may be necessary. The installation expert will explain the best method for your home on the day of installation.
Does Window World of East Kentucky install replacement windows year-round? Will I lose a lot of heat or cooling during installation?
Yes, installation is available year-round. The crew installs one window at a time and minimizes heating/cooling loss. Energy savings from new windows will recover any incremental energy costs from installation over time.
How should I prepare my house before my window replacement installation?
Please remove curtains, blinds, and window treatments, disable security sensors with your security company, clear a path to windows, and remove wall decorations near windows to prevent damage during installation.
How long does it typically take to receive and install replacement windows?
Since each window is custom-built, manufacturing times vary. Installation averages about 30 minutes per window, with additional time for trim work and cleanup. Most jobs are completed within a single day.
What warranty is available on windows and patio doors?
All windows and patio doors come with a manufacturer's lifetime limited warranty and a repair labor guarantee valid for as long as you own your home.
What happens to my old windows after installation?
Old windows are removed and properly disposed of after installation. If you wish to keep your old or storm windows, notify the installation crew upon arrival.
What can I do if I encounter issues with my new windows?
Most issues are easily corrected. You can contact Window World of East Kentucky anytime for assistance.
What are the business hours for Window World of East Kentucky?
They are open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
What nearby places can I visit before or after my appointment at Window World of East Kentucky?
Nearby you can visit the Jenny Wiley Theatre for arts and entertainment, the Floyd County Cooperative Extension Service for educational resources, and Judith's Vogue Styling for beauty and hair services. These offer convenient options to explore around your visit.