Business Details
About
Electrician
Location
Hours
Reviews
4.8
4,979 reviews
5 stars
4,632
4 stars
175
3 stars27
2 stars35
1 star
110
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Timeliness
Many customers appreciated the prompt response times and quick service completion.
Customer Service
Overall, customers reported positive experiences with friendly and helpful staff who communicated effectively.
Quality of Work
The quality of work performed was frequently praised, with technicians completing jobs efficiently and thoroughly.
Value for Money
While many found the service valuable, some customers expressed concerns about pricing for certain services.
- BBBarry Baker2 days ago5.0Needed emergency plumbing work done when we had a big leak. It was on a Saturday. No problem for them. Took them less than an hour to make repairs. And the price was affordable. I’ll definitely call them again when I need them.
- KLKim Lilley5 days ago5.0Taylor was very professional took the time to explain everything as he went through our system. Explained the diagnostic, found the problem showed pictures of the problem and quoted the repair estimate. He fixed the problem and in fixing the problem discovered what caused the problem, which in turn gave another estimate to fix the overall issue which we accepted. There prices are reasonable and I would not hesitate to use them again
- WLWalter LoganNov 10, 20255.0Chris and Corey did an outstanding job today. They came out for the fall inspection of both my HVAC systems. They found a problem that existed and were able to go and get a new part and get it fixed the same day. They even was able to fix a fault code that was showing up that no other Maeser Technician consigned. These guys were professional and got the job done. Hats off to both of them.
- MSMary Lou StaatsNov 10, 20251.0I had a new furnace installed by Maeser on 11-5-25. It would not run for more than a few minutes. On 11-6-25 the exhaust pipe was reconfigured. Same problem on 11-7-25 I was told the b and new furnace had a defective part and a new one would arrive on 11-10-25. After no call from them I was told the part might be here on 11-13-25. After purchasing their brand new furnace I was told to just use space heaters. I have had great experiences with Maeser in the past, this time it is a nightmare! I do not recommend!
- BBBlossomNov 1, 20251.0My experience with this company was terrible. I called to book an emergency service due to personal health issues after just returning home from Mayo Clinic, where I had been receiving treatment for over two weeks. The person who answered the phone laughed and said, “That’s not an emergency.” I was shocked and deeply disappointed that she found my situation funny and showed absolutely no empathy or professionalism. I lost a little more faith in humanity that day especially from a business that claims to have been serving customers for 51+ years. If they want to keep their business going and attract new customers, they should seriously consider replacing the woman who answered the phone today. She clearly lacks compassion and basic customer service skills. People deserve to be treated with respect, especially when they’re calling in a vulnerable situation. To clarify, this review is not about the technicians or the quality of their actual service. I couldn’t even get that far because of how rudely I was treated during my call from this woman, there’s no way I would book a service with a company that allows someone to represent them in this light. I can only imagine how much business they’ve already lost because of her behavior. I think it’s important for the owners to keep this in mind.
Frequently Asked Questions About Maeser Master Services
What are the regular business hours for Maeser Master Services?
Maeser Master Services is open Monday through Friday from 7:00 AM to 7:00 PM, and on Saturdays and Sundays from 7:00 AM to 5:00 PM.
Where is Maeser Master Services located?
Maeser Master Services is located at 11101 Electron Dr, Louisville, KY 40299, US.
What types of services does Maeser Master Services provide?
Maeser Master Services offers electrician services and is categorized under electrician.
How can I contact Maeser Master Services by phone or email?
You can contact Maeser Master Services by phone at +1 502-209-7848 or by email at ducky@maeser.com.
Does Maeser Master Services have a website for more information?
Yes, their website is https://www.maeser.com/?utm_source=google&utm_medium=organic&utm_campaign=GMBListing-Louisville-KY&se_campaign=Digital-ScheduleEngine-GMB-Louisville&se_action=eyJ0eXBlIjoic2Utc2hvdy1tb2RhbCJ9.
When was Maeser Master Services established?
Maeser Master Services was established in 1972.
Are there any related businesses nearby that provide plumbing services?
Yes, nearby Maeser Marvin Plumbing and Climatec both provide plumbing and HVAC services, which could be useful for comprehensive home or commercial service needs.
What nearby automotive services are available close to Maeser Master Services?
Nearby automotive service options include Auto Mend, an automotive repair shop, and Valvoline Instant Oil Change for quick oil services.
Are there entertainment options near Maeser Master Services for visitors to enjoy before or after a visit?
Yes, visitors can enjoy Full Throttle Adrenaline Park offering go-karting and axe throwing, as well as Bluegrass Indoor Karting, an amusement park with race track activities.
Is there a way to follow Maeser Master Services on social media?
Yes, Maeser Master Services has a Facebook page which can be accessed at https://www.facebook.com/311773238452.