Business Details
About
Remodeling ContractorBathroom RemodelerBathtub RefinishingDouble Pane Window InstallationKitchen RemodelerDoor InstallationWindow Installation ServiceScreen Doors & WindowsGlass & WindowsKitchen Planning & Installation
Details
- Onsite servicesAvailable
Location
Mad City Windows & Baths of Louisville
13026 Forest Centre Court, Louisville, KY
40223, United States
Hours
Reviews
4.8
350 reviews
5 stars
324
4 stars
7
3 stars2
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Installer Performance
Customers consistently praised the professionalism, efficiency, and quality of work from installers, particularly highlighting Aaron Johns and Aaren Mitchell.
Customer Service
While many reviews noted excellent customer service, there were complaints about aggressive sales tactics and difficulties in communication regarding appointments.
Product Quality
Customers expressed satisfaction with the quality of the windows and showers installed, noting improvements in aesthetics and energy efficiency.
Overall Experience
Most customers reported a positive overall experience, with many recommending the company for future projects despite some concerns about the sales process.
- KJKevin JonesDec 29, 20255.0I have the best experience every time I shower 🚿
- AJAnnika JohnsonDec 13, 20251.0Very rude employees at the Christmas expo.
- JSJoe SpaldingDec 1, 20255.0Aaron Johns and Aaron Mitchell did awesome job installing our shower. Very professional and polite.
- RCRicky CatesDec 1, 20255.0I feel these are the best windows on the market. I am giving this a 5 because they went out of their way yo make sure i was happy and was able to show me options on how to save money by buying a larger window for the space instead of having two windows in the same space. Only been a month and have seen a savings in the electric bill. Waiting to see how much of a savings i will see when we get into the bitter cold here in indiana. The only complaint was i did not know that if i had cancelled the contract that i would have had to pay a 40% pentaly for the cost of the contract. That really was not a big deal for me because i wanted the windows,but i could see where this could cause some people problems if something bad happened and no longer had the money to pay for the windows.
- JTJoanna taylorNov 3, 20251.0I am in bad need of windows so I agreed to meet with mad city windows and like any consumer I decided to get a second quote after meeting with them for the first time. The second quote from a different company with similar and then Mad City Windows messaged me and said they had a promotional deal where if I would agree to meet again they would give me a cheaper price. so I set an appointment up for last week and not an hour before the appointment time they called to say they wouldn't be able to make it. I set up another appointment for today and again they are not going to be able to show I can't tell you how the windows are and I can't tell you how the custromwr service was and if the company is easy to work with because they won't even show up when they have scheduled appointments with you. This is just one review but overall I have had not a good experience.
Frequently Asked Questions About Mad City Windows & Baths of Louisville
What services does Mad City Windows & Baths of Louisville offer?
Mad City Windows & Baths of Louisville offers remodeling contracting with services including bathroom remodels, bathtub refinishing, double pane window installation, kitchen remodeling, door installation, window installation, screen doors and windows, glass and windows, and kitchen planning and installation.
What are the operating hours of Mad City Windows & Baths of Louisville?
They are open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Where is Mad City Windows & Baths of Louisville located?
The business is located at 13026 Forest Centre Court, Louisville, KY 40223, USA.
Does Mad City Windows & Baths of Louisville provide onsite services?
Yes, they provide onsite services to customers.
How can I contact Mad City Windows & Baths of Louisville by phone?
You can reach them at +1 502-768-5601.
What is the website to learn more about Mad City Windows & Baths of Louisville?
You can visit their website at https://madcitywindows.com/louisville/.
Are there any places to purchase flooring nearby Mad City Windows & Baths of Louisville?
Yes, Fishman Flooring Solutions and Sunbelt Rentals Flooring Solutions are nearby and offer flooring solutions which might be useful when planning remodeling projects.
What fitness or sports centers are near Mad City Windows & Baths of Louisville?
Nearby sports and fitness venues include Bluegrass Stars Basketball, Absolute Sports Performance, Basketball Academy, Train and Go Fitness 24/7, MidAmerica Sports Center East, Optimum Sports Complex, and Mava East volleyball court, providing various options for post-visit recreation.
Are there any nearby places related to home or business services around Mad City Windows & Baths of Louisville?
Yes, nearby are Sunbelt Rentals Flooring Solutions, Buske Logistics, New Haven Moving Equipment, Abel Construction Company, Francis Packaging Inc., and Daikin Comfort which provide various business and home services that complement remodeling projects.
What nearby amenities could I use when visiting Mad City Windows & Baths of Louisville?
You can visit QSR Cafe for food and coffee nearby, or shop at Pure Beverage Company of Ky. Also, there are automotive services like Safelite AutoGlass and DJ's Detailing for car care.