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Carpet Mart - Louisville, Kentucky

4.9
(556 reviews)
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Business Details

9501 Shelbyville Rd, Louisville, KY
40223, United States
(502) 425-3022
https://mycarpetmart.com/
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About

Flooring StoreFlooring ContractorCarpet StoreCarpet InstallerWood Floor Installation Service
Call 502-425-3022 or visit our website to schedule an appointment. We are accepting walk ins, but with a scheduled appointment, your shopping experience will be more personalized and allow our sales staff to better understand your lifestyle, desired design type, and budget. We here at Carpet Mart care uniquely about serving our customers. We strive to do the right thing and have a great reputation for going out of our way to make our customers happy and satisfied with their flooring. We don't work on commission so we are truly motivated to find what is best for our customers. We have been around since the 1970's and have developed a unique family environment and a great team of people that works well together.

Details

  • Wheelchair accessible entranceAvailable

Location

Carpet Mart - Louisville, Kentucky
9501 Shelbyville Rd, Louisville, KY
40223, United States

Hours

Reviews

4.9
556 reviews
5 stars
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3
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and professionalism of the sales staff, particularly mentioning individuals like Christian, Bruce, and Jake.

Installation Quality

The installation teams received high marks for their professionalism, efficiency, and attention to detail, with many customers recommending specific teams like John & Johnny, Nick & Mike, and Brian & Ricky.

Overall Experience

Many reviews highlighted a seamless and pleasant experience from selection to installation, with customers expressing satisfaction with the entire process.

Product Selection

Customers appreciated the wide variety of flooring options available and the knowledgeable guidance provided during the selection process.
  • AH
    Andrew Hinton
    Feb 23, 2026
    5.0
    Our experience with Carpet Mart was fantastic from start to end. The sales member, Christian was knowledgeable and helped us save money without sacrificing anything important. Then the installation team Mike, Alex, and Devyn did an amazing job. They went the extra mile and explained how and why certain things were done particular ways. Even with unexpected complications (on our homes part), everything ended up looking better than we imagined. We will 100% come back for any needs where flooring is concerned.
  • BB
    Bill Beam
    Feb 21, 2026
    5.0
    It was a LONG day for these guys. Almost 12 hours. But the install looks great. Props to Jack, Jackie, and Tanner for their hard work. They obviously care about what they are doing. If I need to replace flooring somewhere in the house in the future, I would not hesitate to go to Carpet Mart.
  • DP
    Danny Perry
    Feb 14, 2026
    5.0
    Great job! Carpet looks fabulous. Jack, Jackie & Tanner did a great job. They are courteous and respectful. Very pleased!
  • JE
    Jennifer Eubanks
    Feb 2, 2026
    5.0
    The Installation Team (Jack, Jack & Tanner) for Carpet Mart were amazing! They came over early on a freezing cold morning & put carpet in for me. They were in & out quickly & were completely professional. It looks great! Thank you so much Carpet Mart!!
  • JR
    Julie Rigrish
    Jan 23, 2026
    5.0
    Always great experience! We were referred to Brian Harper for flooring installation by a friend over 2 years ago. Brian was wonderful to work with! He made helpful suggestions and did great work! When we needed to shop for flooring, Brian shared suggestions with Christian who met with us and guided us through options with absolutely no pressure. Christian listened to what we were looking for, what were the end goals, and our budget and then shared a range of options that fit. With a large selection available, Christian narrowed it down and made it easy to choose. Brian and Christian are easy to work with, great communication, and very knowledgeable. We highly recommend them!
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Frequently Asked Questions About Carpet Mart - Louisville, Kentucky

Where is Carpet Mart - Louisville, Kentucky located?

Carpet Mart is located at 9501 Shelbyville Rd, Louisville, KY 40223, USA.

What are the store hours for Carpet Mart in Louisville, Kentucky?

Carpet Mart is open Monday to Thursday from 10:00 AM to 5:00 PM, Friday from 10:30 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.

Brand Certified Facts from Carpet Mart - Louisville, Kentucky

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Certified March 01, 2026Yext Knowledge Graph
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