Customers consistently praised the excellent communication throughout the process, including updates and photos of the work being done.
Professionalism
The staff was frequently described as professional, knowledgeable, and courteous, contributing to a positive customer experience.
Timeliness
Many reviews highlighted the company's ability to complete jobs on time and often ahead of schedule.
Quality of Work
Overall, customers were very satisfied with the quality of work performed, noting attention to detail and thorough clean-up after jobs.
Customer Service
The company was recognized for its strong customer service, including responsiveness to inquiries and willingness to address any issues.
CB
Carol Ballerstedt
Dec 7, 2023
5.0
Called on Friday 4pm, estimate scheduled for Monday 9am, new gutters (k style and box gutter rebuild) on Wednesday. Cannot beat the service and professionalism every step of the way. Shout outs to Chelsi, Garret, Paul, and Gonzalo (& team) for knocking the project out of the park.
LS
Lisa Sawvell
Aug 4, 2022
5.0
Great group of guys. They communicate well, and work hard.
CH
Chris Hungerford
Aug 6, 2021
5.0
The BoneDry team did an amazing job. Their customer service was over the top. Very professional, Tom’s of communication before during and after the job. I’d highly recommend.
TZ
Tina Zucol
Oct 24, 2017
5.0
On the 1st of September 2017 the ruminants of hurricane Harvey made their way to Kentucky and I had a wet ceiling. It was the weekend and most roofing companies are closed but not Bone Dry Roofing 24 hour emergency service Roger was there to answer the phone and send out Edgar to tarp my roof until they could get out to examine the roof. I was very thankful. A few days later after it stopped raining Jose Garcia came out and did a thorough examination of the roof and gave me options on how to fix the roof. I made the decision to replace the roof. James and his crew arrived and covered all of my plants and the deck and so they would not damage it as they removed the roof. I received updates via text all day long as they progressed and they completed the job just after I returned home from work. They were very professional and courteous and best of all they did not leave a mess. I would recommend Bone Dry Roofing to anyone looking to replace their roof.
Bone Dry Roofing provides roofing contracting, insulation contracting, gutter installation, and masonry services.
Where is Bone Dry Roofing located?
Bone Dry Roofing is located at 8130 New LaGrange Rd, Louisville, KY 40222, USA.
What are the regular business hours of Bone Dry Roofing?
Bone Dry Roofing operates Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Bone Dry Roofing to schedule a service?
You can contact Bone Dry Roofing by phone at +1 502-425-2928 or by email at scheduling@bonedry.com.
Does Bone Dry Roofing offer free estimates?
Yes, Bone Dry Roofing offers free estimates. You can request one through their website at https://www.bonedry.com/free-estimate.html.
In which counties does Bone Dry Roofing provide services?
Bone Dry Roofing serves multiple counties including Jefferson, Oldham, Bullitt, Spencer, Shelby, Meade, Hardin, Nelson, Henry, Trimble in KY, and Clark, Floyd, Harrison, Scott, Washington, Crawford in IN.
What nearby places could I visit before or after visiting Bone Dry Roofing?
Nearby you can find Joe's Older Than Dirt for American cuisine and drinks, BIG Bourbon Club for a beer garden and distillery experience, and Intrigue Salon & Spa for beauty and hair treatments.
What health and wellness services are available near Bone Dry Roofing?
Nearby health and wellness options include Louisville Health and Healing for counseling, Healing Tides and Solace Massage Therapy for massage therapy, and Fig Leaf Yoga & Fitness for holistic and chiropractic services.
Are there financial services nearby that customers can access?
Yes, customers near Bone Dry Roofing can visit Wealthline Financial Advisors and FLEX Wealth Management for financial advising and investment services, as well as Chase Bank for banking needs.
How can I follow Bone Dry Roofing on social media for updates?
You can follow Bone Dry Roofing on Facebook at https://www.facebook.com/bonedryHQ/, Instagram with handle @bonedryroofing, and Twitter with handle @bonedryroofing.