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A+ Derr Heating & Cooling

4.8
(2059 reviews)

Business Details

1225 Gardiner Lane, Louisville, KY
40213, United States
(859) 963-2424
https://aplusderr.com/

About

HVAC ContractorAir Quality ConsultantHeating ContractorWater Heater SalesAir Duct Cleaning ServiceGenerator Service & RepairHeating Equipment SupplierAir Conditioning Contractor
A+ Derr Heating and Cooling is dedicated to providing the best possible HVAC solution for heating, air conditioning, heat pumps and furnaces for your home or business. You can count on us to provide you with a system and solution that fits your unique needs and since we’ve installed many systems in this area, we’ve earned a reputation for doing the job right the first time! Furthermore, when you call A+ Derr Heating and Cooling for your heating, air conditioning or geothermal concerns you will get a fast response, a trained, qualified technician to correct the problem and superior service…all at an affordable price!

Details

  • Onsite servicesAvailable

Location

A+ Derr Heating & Cooling
1225 Gardiner Lane, Louisville, KY
40213, United States

Hours

Reviews

4.8
2,059 reviews
5 stars
1,889
4 stars
94
3 stars
16
2 stars
21
1 star
39

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians were consistently described as professional, knowledgeable, and respectful throughout the service process.

Installation Quality

Most customers praised the installation work, noting it was efficient, clean, and thorough, although there were some complaints about specific installation issues.

Customer Service

Many reviews highlighted excellent customer service, with staff being friendly, responsive, and willing to address concerns.

Pricing and Value

Customers appreciated fair pricing and financing options, although some felt there were hidden fees or upselling tactics.

Follow-Up Issues

Several customers reported ongoing issues with their systems post-installation, indicating potential concerns with reliability.
  • EH
    Edric Hern
    4 days ago
    4.0
    Great work
  • MB
    Melissa Banks
    Feb 13, 2026
    5.0
    The sales person (Brad) and install agent (Brandon) were personable and knowledgeable. I had a whole house humidifier installed. I did need to have the technician come back out to adjust settings after the initial install, but the company was responsive and easy to work with. It's always nice to work with a company who considers customer service to be a priority.
  • SH
    Sarah Hyder
    Feb 6, 2026
    2.0
    The install of my unit 5 months ago was great. The fact that it's been 5 months and now I'm sitting in a freezing cold house with no heat since yesterday. I called the "Emergency" line, which is just an answering service, so the website is untruthful where is says they'll come anytime. They did call me back first thing, so I sat here waiting on tech, missing work, to finally call back at 11am to be told he won't be here until 2-2:30!! I don't know what other service calls they have, but apparently me having no heat is not a "priority" call. EXTREMLY DISAPPOINTED. If it weren't under warranty I would have already called another company.
  • PO
    P OBryan
    Feb 1, 2026
    5.0
    We had been without heat for several days before contacting A+ Derr. Brad came out to look at our system and was very professional and knowledgeable. Our furnace was 33 years and we knew we needed to replace it. Brad showed us our options for a furnace, and did not pressure us to buy more than what we needed. They were able to set up installation for the next morning, which was a Saturday. Matthew was the technician and he worked alone in this job. He was respectful, knowledgeable and efficient. He did a great job with the install and even tolerated our dachshund who loudly greeted him every time he came up the stairs. Thanks to Matthew, Brad and the entire A+ Derr team. I will definitely be calling them when it’s time to replace the A/C.
  • CL
    Christina Ludwig
    Jan 30, 2026
    5.0
    Matt Stinson was the nicest guy and a very knowledgeable technician. He showed up when he said he would and worked straight through to replace my gas furnace in a little more than half a day. He cleaned up after himself and we are thrilled to have a brand new furnace. A+Derr has been very good to work with from start to finish. Cameron came for the estimate and was available all the way through the purchase process for every question I had. Multiple financing options and fair pricing for what it is. Would recommend and will use again. Thank you guys SO much!

Frequently Asked Questions About A+ Derr Heating & Cooling

What services does A+ Derr Heating & Cooling provide?

A+ Derr Heating & Cooling offers HVAC solutions including heating, air conditioning, heat pumps, furnaces, air duct cleaning, water heater sales, and generator service & repair for homes and businesses.

What are the business hours of A+ Derr Heating & Cooling?

A+ Derr Heating & Cooling operates 24 hours a day, 7 days a week, providing services at any time.

Brand Certified Facts from A+ Derr Heating & Cooling

A+ Derr Heating & Cooling partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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