Business Details
About
Energy Conservation ConsultantCommercial Building ContractorConstruction Equipment Rental Service
At Trane Supply, we provide HVAC service professionals with solutions to help them better serve their customers. We strive to provide a seamless experience — enabling customers to be more effective, profitable and knowledgeable. We are equipped to help you answer the tough questions about your projects, and we look forward to helping you find the right solution!
We are more than just a parts store or supply house; we are where you can go for superior customer service and the technical expertise you've come to expect from Trane. Our team is committed to delivering solutions to help you meet your customers' needs and grow your business. We have the parts, supplies and replacement equipment you need, when you need it, with the knowledge to support you from start to finish.
No matter what application you are looking for or what system you are working on, we have the products and the knowledge to tackle all of your HVAC needs.
We have everything you need for installing, maintaining, servicing and enhancing your systems, from Trane® OEM replacement parts to national wholesale brands and our private-branded SF™ wholesale lines.
Location
Hours
Reviews
3.8
19 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars0
1 star
5
- RRrandy207981Nov 12, 20255.0Friendly staff
- NMNatalie MaynardAug 20, 20251.0My place of work had a new HVAC installed in March 2025. Fast forward to late May, it's not working. Guess what, still doesn't work. The company ignores requests for repair. Then claims that only one specific technician can fix the issue. This technician seems to always be unavailable for 3 weeks.
- UKUn KnownJul 15, 20241.0My recent experience with TRANE / MJC INC., the HVAC company based in Cartersville, GA, was deeply unsettling, primarily due to the unprofessional conduct of Bobby Thomas, which extended far beyond the service call itself. From the moment Bobby Thomas arrived, his demeanor was shockingly dismissive and disrespectful. It was evident that he lacked basic customer service skills, treating my inquiries with contempt and impatience. His attitude made it clear that customer satisfaction was not a priority for him. What compounded my disappointment was witnessing Bobby Thomas consuming alcohol inside his truck during a break. This reckless behavior not only posed serious safety risks but also demonstrated a complete disregard for company policies and professionalism. It was alarming to see an employee entrusted with servicing HVAC systems behave so irresponsibly on the job. As if his behavior on-site wasn't concerning enough, I was further alarmed when I observed Bobby Thomas swerving as he drove away from my property. His erratic driving raised serious safety concerns, not only for himself but for other motorists on the road. In addition to his rude demeanor, questionable behavior, and lack of technical competence, Bobby Thomas's overall conduct during and after the service call was completely unacceptable. His actions reflect poorly on TRANE / MJC INC. and call into question their hiring practices and employee supervision. In conclusion, my experience with TRANE / MJC INC. in Cartersville, GA, was marred by Bobby Thomas's unprofessionalism, reckless behavior, and alarming disregard for safety. This incident underscores serious concerns about the company's commitment to customer service and adherence to ethical standards. I strongly advise potential clients to seek HVAC services elsewhere until MJC INC. addresses these serious issues and ensures that all employees uphold professional standards and prioritize customer safety and satisfaction.
- STSheldon TubbsDec 2, 20191.0Traine is an absolute joke. Management doesnt care about its employees & they will tell you lies. If you have appointments they recommend you to come in and work up until your appointment time or vise versa, coming in after the appointment. However even with excused absence notes you are given marks. After two marks you are terminated.Worst place to purchase anything from. Dont recommend at all.
Frequently Asked Questions About Trane Supply
What products and brands does Trane Supply offer?
Trane Supply offers HVAC products including chemicals, coil cleaners, belts, capacitors, motors, equipment, residential HVAC units, air filters, tools, refrigerants, thermostats, compressors, and more. They carry brands like Trane, Ameristar, ServiceFirst, and SF.
What are the operating hours of Trane Supply?
Trane Supply is open Monday through Friday from 7:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Where is Trane Supply located?
Trane Supply is located at 2350 Fortune Drive, Lexington, KY 40509, USA.
How can I contact Trane Supply?
You can contact Trane Supply by calling their local phone number at +1 859-514-7000 or toll-free at +1 888-991-0035. They can also be reached via fax at +1 859-514-2771 or by email at christine.zaccone@trane.com.
Does Trane Supply provide technical expertise and customer service?
Yes, Trane Supply is committed to superior customer service and technical expertise, helping HVAC professionals find the right solutions for their projects and supporting them from start to finish.
Is there an online ordering option available for Trane Supply?
Yes, customers can download the Trane360 app for online ordering at http://www.trane.com/commercial/north-america/us/en/for-customers/trane-360.html?cid=trane360lp.
How can nearby places like Trane benefit customers visiting Trane Supply?
The nearby Trane location, which offers HVAC services, contracting, and wholesale supplies, complements Trane Supply by providing additional service options, making it convenient for customers to find parts and service in one area.
What nearby service providers can help with telecommunications and IT needs?
ComtronICS Inc., located nearby, offers telecommunications and information technology services which might be useful for customers needing such support alongside their HVAC projects.
Are there nearby flooring stores close to Trane Supply for home improvement needs?
Yes, RiteRug Flooring and LL Flooring are nearby flooring stores where customers can explore carpet and flooring options, making it convenient to combine HVAC work with home improvements.
Can customers visit other building supply stores near Trane Supply?
Yes, there are several building supply stores nearby including Murphy Door, Appliance Pro, and Plumbers Supply Company Kitchen & Bath, offering a variety of construction and home improvement products.