Business Details
About
Roofing ContractorGutter Installation ServiceMasonry ContractorSiding Contractor
Reliable Residential Roofing provides roofing and gutters including new construction, replacements, repairs, and restorations in the Lexington, KY, area.
Location
Hours
Reviews
4.9
123 reviews
5 stars
118
4 stars1
3 stars0
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, responsiveness, and helpfulness of the staff throughout the entire process.
Quality of Work
The quality of roofing and guttering work received high marks, with many reviews highlighting meticulous attention to detail and excellent craftsmanship.
Timeliness
Many customers noted that projects were completed promptly, often within a single day, and that cleanup was thorough.
Integrity and Trustworthiness
Numerous reviews emphasized the company's integrity, honesty, and commitment to customer satisfaction, with many customers expressing confidence in their recommendations.
Competitive Pricing
Customers appreciated the fair and competitive pricing, often noting that the value received exceeded their expectations.
- FKFairy KamdarNov 9, 20255.0Absolutely impeccable service. Reliable Residential Roofing went above and beyond throughout the entire process, from arriving on time for the initial assessment (and every other scheduled appointment), dealing with the insurance company, installation, and follw up. 11/10 would recommend!
- BSBruce StamperAug 30, 20255.0Five stars all the way! Crew was incredibly professional. They tore off the existing roof and put on the new, all in one day. Couldn't be more satisfied.
- SKSarah KennedyAug 27, 20255.0We liked working with Reliable Residential Roofing because of the attention to detail. I called the estimator back after our initial estimate to go over some of the things included in it that I wasn't clear about. He came right over and went through the whole thing with me. The actual roof replacement was a daylong job, and the cleanup was perfect. The company is very easy to work with, and patient.
- MWmelissa WrenJul 15, 20255.0Excellent business ran with integrity and accountability. We purchased an existing 30 year old business/ building and have used Reliable Roofing several times now to do repairs on an old roof that had been put on poorly over 30 years ago. They come out quickly, make assessments and get the job done. They have proven themselves to be excellent in their work and customer service. I highly recommend them.
- LLLorie Lovejoy-WardJun 18, 20255.0They did a great job! Noah was a wonderful estimator who was very responsive whenever I had a question. After everything was done the President, Nick came out and inspected everything and made sure it was correct. I never post reviews but this one was warranted.
Frequently Asked Questions About Reliable Residential Roofing
What should I do to prepare for my roofing service?
To prepare for roofing services, we recommend clearing the area surrounding your home, removing obstacles near roof access points, informing neighbors about the upcoming work, safeguarding landscaping and outdoor furnishings, ensuring easy roof accessibility, and carefully reviewing the contract with our team. This review should include understanding the work scope, materials to be utilized, payment terms, and warranty information.
Do you offer any warranties for your work?
Reliable Residential Roofing provides a workmanship warranty and fully supports all manufacturer warranties associated with the materials we use.
What services does Reliable Residential Roofing offer?
Our company provides a comprehensive range of roofing services including barn roof repair and replacement, metal roofing installation, flashing repair, complete roof replacement, routine maintenance, general roofing repairs, gutter repair and replacement, new roofing installations for new construction projects, and specialized antique roof restoration services.
Are you willing to work with my insurance company?
Certainly. Once you have initiated the claim process with your insurance provider, our team will collaborate with them on your behalf to ensure a smooth and efficient resolution.
What should I do to prepare for my gutter service?
In preparation for gutter services, we advise removing existing debris from your gutters, inspecting for visible damage such as cracks or leaks, clearing downspouts, examining the area around your home's foundation for water damage, and considering different gutter options if replacement is necessary. We also recommend engaging a professional gutter specialist to conduct a thorough assessment of your system and address any required repairs.
What types of roofing services does Reliable Residential Roofing offer?
Reliable Residential Roofing offers barn roof repair and replacement, metal roofing installation, flashing repair, complete roof replacement, routine maintenance, general repairs, gutter repair and replacement, new construction roofing, and historic roof restoration.
How can I prepare my home for a roofing service?
Clear the area around your home, remove obstacles near roof access, inform neighbors of the work, safeguard landscaping and outdoor furnishings, ensure easy roof access, and review the contract details including work scope, materials, payment, and warranties.
Does Reliable Residential Roofing provide warranties?
Yes, the company provides a workmanship warranty and supports all manufacturer warranties associated with the roofing materials used.
Are insurance claims handled for roofing repairs?
Yes, after initiating your insurance claim, Reliable Residential Roofing will work directly with your insurance company to ensure smooth claim resolution.
What preparation is needed for gutter services?
Remove debris from gutters, inspect for damage like cracks or leaks, clear downspouts, check the foundation area for water damage, consider gutter replacement options, and consult a professional gutter specialist if needed.
What are the business hours of Reliable Residential Roofing?
Reliable Residential Roofing operates Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays, Sundays, and certain holidays like Thanksgiving, Christmas, and New Year's Day.
Which payment methods are accepted at Reliable Residential Roofing?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
What nearby businesses could I visit before or after my roofing appointment?
Nearby businesses include Cooper Painting Inc for interior painting services, Popeye Sign Co Inc for sign making and printing needs, and Spring Valley Golf Course and Spring Valley Golf Club for recreational golfing.
How can nearby automotive services help during my roofing project?
Automotive services like WE Lease Lexington and WE LEASE can assist with truck or car rentals if you need transportation or equipment during your roofing project in the Lexington area.
Are there any local organizations near Reliable Residential Roofing that provide social services?
Yes, God's Pantry Food Bank located nearby offers social and human services which can be a resource in the Lexington community.