Reliable Residential Roofing provides roofing and gutters including new construction, replacements, repairs, and restorations in the Lexington, KY, area.
Location
Certified by Reliable Residential Roofing • Mar 01, 2026
Certified by Reliable Residential Roofing • Mar 01, 2026
Reviews
4.9
123 reviews
5 stars
119
4 stars1
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, responsiveness, and helpfulness of the staff throughout the entire process.
Quality of Work
The quality of roofing and guttering work received high marks, with many reviews highlighting meticulous attention to detail and excellent craftsmanship.
Cleanliness
Multiple reviews noted the impeccable cleanup after job completion, with no debris left behind.
Trustworthiness
The company is frequently described as reliable and honest, with many customers expressing confidence in their integrity and recommendations.
Timeliness
Customers appreciated the promptness of service, with many jobs completed quickly and efficiently, often in a single day.
MM
mike
Jan 22, 2026
5.0
I can’t say enough positive things about Reliable Residential Roofing. They did a difficult job in brutal weather at the price they quoted. Cleaned up the waist and debris from the job. If I needed anything else done they would be the only ones I’d call. This was a flat roof for a Florida room.
JB
Jim B
Dec 22, 2025
5.0
We needed a new roof due to the age of the current roof and the fact that we had developed a significant leak. I had experience with Reliable because they had done several repairs on a poorly installed roof that we had done about twenty years earlier by another company that bailed on us and went out of business. In each instance they showed me what the issue was and what should have been done initially that wasn't done properly. Therefore when the time came to have a new roof done I didn't really do a lot of shopping around, cheaper isn't always better when it comes to roofing or any other type of home repairs. They did give me a discount when I mentioned that I was a repeat customer.
The process with Reliable couldn't have gone any smoother and I couldn't be more pleased. Noah was prompt in showing up for our estimate, put a temporary patch on the leak we had developed, (which saved us from more damage until the weather permitted the new roof installation), and kept us updated and in the loop from start to finish. In addition, they cleaned out all of our gutters, resealed the outlets and end pieces, and installed new gutter guards to replace our old ones which are now screwed in place and won't blow off like the old ones occasionally did.
Finally, they cleaned everything up impeccably. I literally haven't found a nail or a wrapper of any kind in my yard or landscape beds in the weeks since they finished. I couldn't recommend them higher. The fact that their workmanship has a five year warranty and that they've been in business for 45 years also gives me peace of mind that if anything does happen I know where to find them and that they will make it right. The fact that they're a certified Owens Corning installer even adds years to the warranty of the shingles that we chose.
KM
Kathy Mattison
Nov 25, 2025
5.0
I needed an opinion/estmate for repairing a water leak in my roof. The experience was pleasant and the service and communication from the first phone contact with the office until the job was completed was first class. Thank you all ! Kenny and Joran were very knowledgeable and so professional.
FK
Fairy Kamdar
Nov 9, 2025
5.0
Absolutely impeccable service. Reliable Residential Roofing went above and beyond throughout the entire process, from arriving on time for the initial assessment (and every other scheduled appointment), dealing with the insurance company, installation, and follw up. 11/10 would recommend!
Frequently Asked Questions About Reliable Residential Roofing
What should I do to prepare for my roofing service?
To prepare for roofing services, we recommend clearing the area surrounding your home, removing obstacles near roof access points, informing neighbors about the upcoming work, safeguarding landscaping and outdoor furnishings, ensuring easy roof accessibility, and carefully reviewing the contract with our team. This review should include understanding the work scope, materials to be utilized, payment terms, and warranty information.
Do you offer any warranties for your work?
Reliable Residential Roofing provides a workmanship warranty and fully supports all manufacturer warranties associated with the materials we use.
What services does Reliable Residential Roofing offer?
Our company provides a comprehensive range of roofing services including barn roof repair and replacement, metal roofing installation, flashing repair, complete roof replacement, routine maintenance, general roofing repairs, gutter repair and replacement, new roofing installations for new construction projects, and specialized antique roof restoration services.
Are you willing to work with my insurance company?
Certainly. Once you have initiated the claim process with your insurance provider, our team will collaborate with them on your behalf to ensure a smooth and efficient resolution.
What should I do to prepare for my gutter service?
In preparation for gutter services, we advise removing existing debris from your gutters, inspecting for visible damage such as cracks or leaks, clearing downspouts, examining the area around your home's foundation for water damage, and considering different gutter options if replacement is necessary. We also recommend engaging a professional gutter specialist to conduct a thorough assessment of your system and address any required repairs.
What types of roofing services does Reliable Residential Roofing offer?
Reliable Residential Roofing offers barn roof repair and replacement, metal roofing installation, flashing repair, complete roof replacement, routine maintenance, general repairs, gutter repair and replacement, new construction roofing, and historic roof restoration.
How can I prepare my home for a roofing service?
Clear the area around your home, remove obstacles near roof access, inform neighbors of the work, safeguard landscaping and outdoor furnishings, ensure easy roof access, and review the contract details including work scope, materials, payment, and warranties.
Does Reliable Residential Roofing provide warranties?
Yes, the company provides a workmanship warranty and supports all manufacturer warranties associated with the roofing materials used.
Are insurance claims handled for roofing repairs?
Yes, after initiating your insurance claim, Reliable Residential Roofing will work directly with your insurance company to ensure smooth claim resolution.
What preparation is needed for gutter services?
Remove debris from gutters, inspect for damage like cracks or leaks, clear downspouts, check the foundation area for water damage, consider gutter replacement options, and consult a professional gutter specialist if needed.
What are the business hours of Reliable Residential Roofing?
Reliable Residential Roofing operates Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays, Sundays, and certain holidays like Thanksgiving, Christmas, and New Year's Day.
Which payment methods are accepted at Reliable Residential Roofing?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
What nearby businesses could I visit before or after my roofing appointment?
Nearby businesses include Cooper Painting Inc for interior painting services, Popeye Sign Co Inc for sign making and printing needs, and Spring Valley Golf Course and Spring Valley Golf Club for recreational golfing.
How can nearby automotive services help during my roofing project?
Automotive services like WE Lease Lexington and WE LEASE can assist with truck or car rentals if you need transportation or equipment during your roofing project in the Lexington area.
Are there any local organizations near Reliable Residential Roofing that provide social services?
Yes, God's Pantry Food Bank located nearby offers social and human services which can be a resource in the Lexington community.
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Certified March 01, 2026Yext Knowledge Graph
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