Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Customers appreciate the prompt and friendly service, with many highlighting effective communication and responsiveness.
Technical Expertise
Technicians demonstrate thorough knowledge and skill in diagnosing and resolving HVAC issues.
Timeliness
Most reviews mention technicians arriving on time and completing work efficiently.
Trustworthiness
Customers feel confident in the honesty and integrity of the service provided, often recommending the company.
SH
Samuel Halley
1 day ago
5.0
On time! Promptly diagnosed problem. Had required replacement part on truck and installation was quick.
JF
Joann Feltus
4 days ago
5.0
Technician was polite and worked quickly but check everything. He cleaned the coils of both the inside and outside units, flush the inside drain and washed the outside unit. Things that techs from other companies never did. I highly recommend this company.
LW
Linda Wlson
5 days ago
5.0
I had a complete system installed. It was a pleasant experience from the start. Chase explained my options and discussed with me what would be best for my situation. Once that was done, Bryden and Wyatt did a great job with the installation. They were professional and took the time to answer my questions and get the job done in a timely manner. My experience with Engineered was great!
CB
Cathy Bell
Nov 14, 2025
5.0
The company gives personal attention and performs the work in a professional manner. Brady is an outstanding communicator and very friendly. I enjoy working with him!
AS
Aaron Shmookler
Nov 7, 2025
4.0
I would have given 5 stars; however, my original appointment was canceled on the day I was expecting service. I made the original appointment online, which was advertised as an available date/time slot on the website. I was told my online appointment request was a surprise and they had no available technicians that day.
The service they provide otherwise is excellent. Matt came to prepare our system for winter.
Frequently Asked Questions About Engineered Heating and Air
What are the business hours of Engineered Heating and Air?
Engineered Heating and Air is open Monday through Friday from 10:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Where is Engineered Heating and Air located?
The business is located at 1052 Whipple Court, Lexington, KY 40511, United States.
What type of services does Engineered Heating and Air provide?
Engineered Heating and Air is an HVAC contractor specializing in heating and air services.
Since when has Engineered Heating and Air been in business?
Engineered Heating and Air has been established since 1996.
How can I contact Engineered Heating and Air by phone?
You can reach Engineered Heating and Air at +1 859-231-0505.
Does Engineered Heating and Air have a Facebook page?
Yes, their Facebook page is available at https://www.facebook.com/117841211594466.
Are there any nearby HVAC services to Engineered Heating and Air?
Nearby HVAC service providers include Southern Comfort Heating & Cooling, a home improvement and wholesale store specializing in HVAC services.
What are some nearby transportation-related businesses that might help customers visiting Engineered Heating and Air?
Nearby transportation-related businesses include Aim Transportation Solutions and Ryder Truck Rental, which could assist customers needing travel or truck rental services while visiting the area.
Are there any nearby parks or recreational spots to visit around Engineered Heating and Air?
Oakwood Park is a nearby park, offering a place for outdoor activities and relaxation before or after your visit to Engineered Heating and Air.
What is a recommended nearby service for vehicle cleaning near Engineered Heating and Air?
HCH Mobile Truck Wash Inc. is located nearby and provides car wash and home cleaning services, which could be convenient for customers with vehicles.