Brand Certified
Backup Plumbing
5.0(939 reviews)
Certified by Backup Plumbing • Feb 22, 2026
Business Details
2121 Spencer Ct, La Grange, KY
40031, United States
Certified by Backup Plumbing • Feb 22, 2026
(502) 399-4159
Certified by Backup Plumbing • Feb 22, 2026
https://www.backupplumbing.com/
Certified by Backup Plumbing • Feb 22, 2026
About
Certified by Backup Plumbing • Feb 22, 2026
Plumber
Backup Plumbing provides residential and commercial plumbing including water heaters, water softeners, remodels, plumbing repairs, and plumbing installations in the La Grange, KY area.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Backup Plumbing • Feb 22, 2026
Hours
Certified by Backup Plumbing • Feb 22, 2026
Reviews
5.0
939 reviews
5 stars
928
4 stars4
3 stars0
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting excellent communication and responsiveness.
Efficiency
Many reviews noted the quick response times and efficient service, with technicians completing jobs promptly and effectively.
Quality of Work
The quality of plumbing work was frequently commended, with customers expressing satisfaction with repairs and installations.
Fair Pricing
Customers appreciated the reasonable pricing and transparency in estimates, often noting that they felt they received good value for the services provided.
- GSGiselle Sada2 days ago5.0Eric was genuine, kind, and made me feel at ease. Sometimes a new person coming to your home can feel awkward but I didn’t feel that way at all. He fixed a part under our kitchen sink and flushed out our hot water heater. He did a great job and I am grateful to him.
- DTDarlene Thompson4 days ago5.0Our water heater died and Backup Plumbing came, reviewed the situation and installed a new water heater the same day. Both Eric and Gage were wonderful - respectful of our property, efficient and professional.
- KJKathy Journey5 days ago5.0Back Up Plumbing did a fabulous job. When I call it doesn’t take long to get an appointment for a tech to come over. All staff is very courteous, friendly and knowledgeable. I wouldn’t call anyone else!
- SLSteve & Sara LoseFeb 12, 20265.0This was our fist experience with Backup Plumbing and it was great! We were in need of a toilet repair and I gave them a call. Everyone one I talked with was wonderful, from the woman that took my call (I wish I could remember her name), to Kyle that handled the appointment details to Eric who ended up doing the work. I called late one afternoon, and was able to set up an appointment for the next day. The communication between the office staff, and the plumber that came to the house was fantastic. When Eric showed up he was quick to access the issue and give me some options. The prices were very reasonable, especially for the quality work that was done. My wife and I decided to just replace the toilet. We are very happy with the work done. Again, this was the first experience with Backup Plumbing, and should we ever have plumbing issues again, rest assured they will be our fist call.
- CMColleen MortonFeb 5, 20265.0Diagnosed problem quickly, explained thoroughly and emailed detailed estimate with two options within an hour. Returned the next day and installed new water heater. Communicated frequently to keep me apprised of what they were doing and, because my sister has a maintenance plan with them, I received a 6% “Friends and Family” discount. I appreciate their efficiency and professionalism and will certainly call them again
Frequently Asked Questions About Backup Plumbing
What services do you provide?
Backup Plumbing provides comprehensive residential plumbing services including drain cleaning, water heater services, plumbing fixture installation and repair, gas line work, and sump and sewage pump services. We offer repairs, installations, and remodeling services. If you need a plumber in Middletown, KY, please don't hesitate to contact us.
Do you have any tips for serious winter weather so our pipes don't freeze?
If you're experiencing severe winter weather, it's crucial to turn off the main water supply to your home immediately. If you require water heater repairs in Middletown, KY, we recommend contacting Backup Plumbing promptly for assistance.
Is it better to get a tank or tankless water heater?
Generally, tankless water heaters are considered the better option. For more detailed information about tankless water heaters in Middletown, KY, we encourage you to reach out to us directly.
Do you offer Food Truck Plumbing?
Yes, Backup Plumbing offers specialized plumbing services for food trucks. We provide solutions to ensure your mobile kitchen's plumbing is compliant, efficient, and capable of withstanding the rigors of road use. Our services cover new food truck setups as well as repairs and upgrades for existing vehicles.
What residential plumbing services does Backup Plumbing offer?
Backup Plumbing provides full residential plumbing services including drain cleaning, water heaters, plumbing fixtures, gas lines, and sump and sewage pumps. They complete repairs, installations, and remodels.
Does Backup Plumbing provide plumbing services for food trucks?
Yes, Backup Plumbing specializes in food truck plumbing solutions including installations, repairs, and upgrades to ensure efficient and compliant mobile kitchen plumbing.
Is it recommended to get a tank or tankless water heater?
It is better to get a tankless water heater according to Backup Plumbing.
What should I do if my pipes are at risk of freezing in serious winter weather?
You should immediately shut off the water to your home and call Backup Plumbing for assistance.
What are the business hours of Backup Plumbing?
Backup Plumbing is open Monday to Friday from 8:00 AM to 4:30 PM and closed on Saturdays, Sundays, and major holidays like Christmas and New Year's Day.
Where is Backup Plumbing located?
Backup Plumbing is located at 2121 Spencer Ct, Unit 5, La Grange, KY 40031, USA.
What payment options does Backup Plumbing accept?
Backup Plumbing accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can nearby places like Samantha Lee Photography and Advanced Cleaning Services complement a visit to Backup Plumbing?
Customers can coordinate home services by visiting Backup Plumbing for plumbing needs and then visiting nearby Samantha Lee Photography for event photography or Advanced Cleaning Services for home cleaning and gutter services, making the most of their trip to the area.
How can the proximity of Mr. Lawn and Dedicated Outdoor Services help local property owners?
Customers visiting Backup Plumbing can easily access Mr. Lawn for building supplies and Dedicated Outdoor Services for landscaping and pest control, streamlining maintenance and improvement projects around their home or business.
What nearby locations could families visiting Backup Plumbing enjoy before or after their appointment?
Families might visit Sightlines Athletic Facilities, a local public high school with athletic programs, for sporting events or activities when visiting Backup Plumbing in La Grange, KY.
Brand Certified Facts from Backup Plumbing
Backup Plumbing partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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