Business Details
About
Plumber
Backup Plumbing provides residential and commercial plumbing including water heaters, water softeners, remodels, plumbing repairs, and plumbing installations in the La Grange, KY area.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
5.0
928 reviews
5 stars
917
4 stars4
3 stars0
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently displayed professionalism, courtesy, and respect for customers' homes.
Efficiency
Many customers praised the quick response times and efficient service provided by the team.
Communication
Customers appreciated clear communication regarding repairs, options, and pricing throughout the service process.
Quality of Work
The quality of work was frequently highlighted, with many reviews noting thorough and effective repairs.
Customer Service
Overall customer service was rated highly, with staff being described as friendly, helpful, and attentive.
- ECEva CraneNov 10, 20255.0Professional and friendly company! Both Eric & Cody were great to work with - prompt, knowledgeable, courteous & efficient. We are so happy to have found a reliable plumbing company we can count on. Highly recommend!
- CPCam PottsNov 6, 20255.0Eric and the rest of the team did excellent work! They repaired our water heater and installed a water softener. They were professional, friendly, and quick!
- CVcarol volzNov 3, 20255.0We had a water leak and made an appointment for service. We then realized it was severe and asked Kyle if he could change our appointment. He was very kind and accommodated us, getting it done sooner. Erik and Cody came out the next day. It was not an easy fix. They were professional emplyees and a big relief to us putting this problem behind us. We are very appreciative to all three--Kyle, Erik, and Cody--for taking care of us!
- LGLucy GowinOct 30, 20255.0you should very proud of having Evan manero as an employee,or you should be. He is courteous, quiet, tell you what's going on and not upset about animals bothering him.. He installed the water heater and decided it was the wrong one and made a trip back to lville to get another he arrived here at 11 and didn't leave until 6:30 making sure everything was done right and asking us if we had questions. he had another call to make after us. Please send him anytime!
- BDBob DownsOct 28, 20255.0Clay, Kyle and Cody did an install of our new tankless water heater. Andrew, the owner came out and gave us a couple options and it ended up being less expensive than we thought. They got it all done in one day and were very professional and courteous. We highly recommend.
Frequently Asked Questions About Backup Plumbing
What services do you provide?
Backup Plumbing provides comprehensive residential plumbing services including drain cleaning, water heater services, plumbing fixture installation and repair, gas line work, and sump and sewage pump services. We offer repairs, installations, and remodeling services. If you need a plumber in Middletown, KY, please don't hesitate to contact us.
Do you have any tips for serious winter weather so our pipes don't freeze?
If you're experiencing severe winter weather, it's crucial to turn off the main water supply to your home immediately. If you require water heater repairs in Middletown, KY, we recommend contacting Backup Plumbing promptly for assistance.
Is it better to get a tank or tankless water heater?
Generally, tankless water heaters are considered the better option. For more detailed information about tankless water heaters in Middletown, KY, we encourage you to reach out to us directly.
Do you offer Food Truck Plumbing?
Yes, Backup Plumbing offers specialized plumbing services for food trucks. We provide solutions to ensure your mobile kitchen's plumbing is compliant, efficient, and capable of withstanding the rigors of road use. Our services cover new food truck setups as well as repairs and upgrades for existing vehicles.
What residential plumbing services does Backup Plumbing offer?
Backup Plumbing provides full residential plumbing services including drain cleaning, water heaters, plumbing fixtures, gas lines, and sump and sewage pumps. They complete repairs, installations, and remodels.
Does Backup Plumbing provide plumbing services for food trucks?
Yes, Backup Plumbing specializes in food truck plumbing solutions including installations, repairs, and upgrades to ensure efficient and compliant mobile kitchen plumbing.
Is it recommended to get a tank or tankless water heater?
It is better to get a tankless water heater according to Backup Plumbing.
What should I do if my pipes are at risk of freezing in serious winter weather?
You should immediately shut off the water to your home and call Backup Plumbing for assistance.
What are the business hours of Backup Plumbing?
Backup Plumbing is open Monday to Friday from 8:00 AM to 4:30 PM and closed on Saturdays, Sundays, and major holidays like Christmas and New Year's Day.
Where is Backup Plumbing located?
Backup Plumbing is located at 2121 Spencer Ct, Unit 5, La Grange, KY 40031, USA.
What payment options does Backup Plumbing accept?
Backup Plumbing accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can nearby places like Samantha Lee Photography and Advanced Cleaning Services complement a visit to Backup Plumbing?
Customers can coordinate home services by visiting Backup Plumbing for plumbing needs and then visiting nearby Samantha Lee Photography for event photography or Advanced Cleaning Services for home cleaning and gutter services, making the most of their trip to the area.
How can the proximity of Mr. Lawn and Dedicated Outdoor Services help local property owners?
Customers visiting Backup Plumbing can easily access Mr. Lawn for building supplies and Dedicated Outdoor Services for landscaping and pest control, streamlining maintenance and improvement projects around their home or business.
What nearby locations could families visiting Backup Plumbing enjoy before or after their appointment?
Families might visit Sightlines Athletic Facilities, a local public high school with athletic programs, for sporting events or activities when visiting Backup Plumbing in La Grange, KY.