Business Details
About
Plumber
Backup Plumbing provides residential and commercial plumbing including water heaters, water softeners, remodels, plumbing repairs, and plumbing installations in the La Grange, KY area.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
5.0
953 reviews
5 stars
942
4 stars4
3 stars0
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and responsiveness of the staff, highlighting excellent communication throughout the service process.
Efficiency
Many reviews noted the quick response times and efficient service, with technicians often completing jobs in a timely manner.
Quality of Work
The quality of repairs and installations was frequently commended, with customers expressing satisfaction with the thoroughness and effectiveness of the work done.
Reliability
Customers expressed a strong sense of trust in the company, often mentioning their willingness to recommend Backup Plumbing for future plumbing needs.
- SBShannen Brown3 days ago5.0Josh was our technician and he was very fast, efficient and cleaned up everything he did. The service plan is an amazing value and we're glad our need for a repair led us to Back Up Plumbing!
- TTTrip Tillman6 days ago5.0Never knew that having a water heater replaced could be so easy! Eric and Cody were true professionals who were done with the estimate, installation, and removal of the old unit in under 4 hours. The quality of work was second to none also. I'm truely impressed and will be giving Backup Plumbing all my business in the future.
- SBShawn BakerDec 30, 20255.0We have used Andrew and his company for a few years in our clients homes. Always great customer service and quality work. Andrew also knows his way around a smoker and I’ve used his company Bluegrass King BBQ to cater a couple events.
- CLCAYONNA LEWISDec 23, 20255.0Satisfied customer again. BackUpPlumbing responded very quickly to my request for service. The technician, Josh, was very thorough in his investigation of the possible leaks. Once found, it was shown to me, explained, given a quote, I accepted and it was repaired right away. Excellent customer service on the phones and in person. Thank You
- MGMelissa GowenDec 15, 20255.0We had an excellent experience with Backup Plumbing from start to finish. They quickly assessed our issue and determined that our water heater wasn’t repairable, then had a brand-new water heater installed the very same day. The service was incredibly fast, professional, and courteous! Josh A. was especially outstanding—super friendly, knowledgeable, and did a top-notch job. This isn’t our first time using this company, and it definitely won’t be our last. We’ll continue to call them anytime we have a plumbing issue and highly recommend them to anyone looking for reliable, high-quality service.
Frequently Asked Questions About Backup Plumbing
What services do you provide?
Backup Plumbing provides comprehensive residential plumbing services including drain cleaning, water heater services, plumbing fixture installation and repair, gas line work, and sump and sewage pump services. We offer repairs, installations, and remodeling services. If you need a plumber in Middletown, KY, please don't hesitate to contact us.
Do you have any tips for serious winter weather so our pipes don't freeze?
If you're experiencing severe winter weather, it's crucial to turn off the main water supply to your home immediately. If you require water heater repairs in Middletown, KY, we recommend contacting Backup Plumbing promptly for assistance.
Is it better to get a tank or tankless water heater?
Generally, tankless water heaters are considered the better option. For more detailed information about tankless water heaters in Middletown, KY, we encourage you to reach out to us directly.
Do you offer Food Truck Plumbing?
Yes, Backup Plumbing offers specialized plumbing services for food trucks. We provide solutions to ensure your mobile kitchen's plumbing is compliant, efficient, and capable of withstanding the rigors of road use. Our services cover new food truck setups as well as repairs and upgrades for existing vehicles.
What residential plumbing services does Backup Plumbing offer?
Backup Plumbing provides full residential plumbing services including drain cleaning, water heaters, plumbing fixtures, gas lines, and sump and sewage pumps. They complete repairs, installations, and remodels.
Does Backup Plumbing provide plumbing services for food trucks?
Yes, Backup Plumbing specializes in food truck plumbing solutions including installations, repairs, and upgrades to ensure efficient and compliant mobile kitchen plumbing.
Is it recommended to get a tank or tankless water heater?
It is better to get a tankless water heater according to Backup Plumbing.
What should I do if my pipes are at risk of freezing in serious winter weather?
You should immediately shut off the water to your home and call Backup Plumbing for assistance.
What are the business hours of Backup Plumbing?
Backup Plumbing is open Monday to Friday from 8:00 AM to 4:30 PM and closed on Saturdays, Sundays, and major holidays like Christmas and New Year's Day.
Where is Backup Plumbing located?
Backup Plumbing is located at 2121 Spencer Ct, Unit 5, La Grange, KY 40031, USA.
What payment options does Backup Plumbing accept?
Backup Plumbing accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can nearby places like Samantha Lee Photography and Advanced Cleaning Services complement a visit to Backup Plumbing?
Customers can coordinate home services by visiting Backup Plumbing for plumbing needs and then visiting nearby Samantha Lee Photography for event photography or Advanced Cleaning Services for home cleaning and gutter services, making the most of their trip to the area.
How can the proximity of Mr. Lawn and Dedicated Outdoor Services help local property owners?
Customers visiting Backup Plumbing can easily access Mr. Lawn for building supplies and Dedicated Outdoor Services for landscaping and pest control, streamlining maintenance and improvement projects around their home or business.
What nearby locations could families visiting Backup Plumbing enjoy before or after their appointment?
Families might visit Sightlines Athletic Facilities, a local public high school with athletic programs, for sporting events or activities when visiting Backup Plumbing in La Grange, KY.