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Backup Plumbing

5.0
(939 reviews)

Business Details

2121 Spencer Ct, La Grange, KY
40031, United States
(502) 399-4159
https://www.backupplumbing.com/

About

Plumber
Backup Plumbing provides residential and commercial plumbing including water heaters, water softeners, remodels, plumbing repairs, and plumbing installations in the La Grange, KY area.

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Backup Plumbing
2121 Spencer Ct, La Grange, KY
40031, United States

Hours

Reviews

5.0
939 reviews
5 stars
928
4 stars
4
3 stars
0
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting excellent communication and responsiveness.

Efficiency

Many reviews noted the quick response times and efficient service, with technicians completing jobs promptly and effectively.

Quality of Work

The quality of plumbing work was frequently commended, with customers expressing satisfaction with repairs and installations.

Fair Pricing

Customers appreciated the reasonable pricing and transparency in estimates, often noting that they felt they received good value for the services provided.
  • GS
    Giselle Sada
    2 days ago
    5.0
    Eric was genuine, kind, and made me feel at ease. Sometimes a new person coming to your home can feel awkward but I didn’t feel that way at all. He fixed a part under our kitchen sink and flushed out our hot water heater. He did a great job and I am grateful to him.
  • DT
    Darlene Thompson
    4 days ago
    5.0
    Our water heater died and Backup Plumbing came, reviewed the situation and installed a new water heater the same day. Both Eric and Gage were wonderful - respectful of our property, efficient and professional.
  • KJ
    Kathy Journey
    5 days ago
    5.0
    Back Up Plumbing did a fabulous job. When I call it doesn’t take long to get an appointment for a tech to come over. All staff is very courteous, friendly and knowledgeable. I wouldn’t call anyone else!
  • SL
    Steve & Sara Lose
    Feb 12, 2026
    5.0
    This was our fist experience with Backup Plumbing and it was great! We were in need of a toilet repair and I gave them a call. Everyone one I talked with was wonderful, from the woman that took my call (I wish I could remember her name), to Kyle that handled the appointment details to Eric who ended up doing the work. I called late one afternoon, and was able to set up an appointment for the next day. The communication between the office staff, and the plumber that came to the house was fantastic. When Eric showed up he was quick to access the issue and give me some options. The prices were very reasonable, especially for the quality work that was done. My wife and I decided to just replace the toilet. We are very happy with the work done. Again, this was the first experience with Backup Plumbing, and should we ever have plumbing issues again, rest assured they will be our fist call.
  • CM
    Colleen Morton
    Feb 5, 2026
    5.0
    Diagnosed problem quickly, explained thoroughly and emailed detailed estimate with two options within an hour. Returned the next day and installed new water heater. Communicated frequently to keep me apprised of what they were doing and, because my sister has a maintenance plan with them, I received a 6% “Friends and Family” discount. I appreciate their efficiency and professionalism and will certainly call them again

Frequently Asked Questions About Backup Plumbing

What services do you provide?

Backup Plumbing provides comprehensive residential plumbing services including drain cleaning, water heater services, plumbing fixture installation and repair, gas line work, and sump and sewage pump services. We offer repairs, installations, and remodeling services. If you need a plumber in Middletown, KY, please don't hesitate to contact us.

Do you have any tips for serious winter weather so our pipes don't freeze?

If you're experiencing severe winter weather, it's crucial to turn off the main water supply to your home immediately. If you require water heater repairs in Middletown, KY, we recommend contacting Backup Plumbing promptly for assistance.

Brand Certified Facts from Backup Plumbing

Backup Plumbing partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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