Pickett's Roofing

Reviews

• JC

  Jan Chumley

  Feb 17, 2026
  5.0
  My first contact with Clarence Pickett was sometime in 2024 when I was concerned about possible damage from storms. He came and inspected my roof and told me I didn't need to replace it right then and that it still had a little life left. I appreciated his honesty! in late 2025, I was advised by a family member that I should probably go ahead and have the roof replaced before I started having problems (it was 25 years old). I contacted Clarence again, based on a trusted family member's high recommendation. My brother had watched Pickett's replace the roof on his neighbor's house and was impressed by the fact that the crew did the installation following the shingle manufacturer's instructions. NOT ALL ROOFERS DO THIS!! Clarence came out again and agreed, it was time to replace. We reviewed my materials selection and add-ons I wanted. Based on that conversation, he prepared my quote /contract. His crew arrived on time, did the tear off, and did an excellent job on all of the components involved in the installation from the underlayment, to drip edge, to ice and water shield, to copper chimney flashings, to new pipe vent covers, etc. My brother and I watched the whole job from start to finish. They didn't cut any corners. Was it expensive? Of course it was! But I talked to our local code enforcement office and found that his quote was right in the ballpark for this area. Code enforcement also told me Pickett's pulls a lot of permits, so that's an indication of the amount of work he does. Out of curiosity, I also got another quote and the two were within $100 of each other. I went with Clarence because of the rapport we had and I'm glad I did. I highly recommend you contact them when you are in need of a new roof!
• JH

  Jay H

  Dec 23, 2022
  3.0
  My experience with Pickett’s Roofing has not been a good one. Pickett’s replaced the roof on my house as I was going through the process of buying the house several years ago. Afterwards, I began noticing nails on the ground and driveway around the house. Additionally, during a time of strong winds, several shingles came loose, resulting in rainwater leaking on and staining a bedroom ceiling. The roof has a 10-year warranty, so I called Pickett’s and a crew came out and fixed the problem areas, and looked over the roof for other potential problems. When I had called, I had inquired about someone doing something about the bedroom ceiling, and the lady I spoke with said something to the effect that they had someone who did work like that. However, no one mentioned it when the roof was repaired, and I ultimately dealt with it myself. I did inform the man in charge that we had been finding nails around the house, and he acknowledged that they had left them, but made no offer to go over the area to try to find any remaining nails. Sadly, this wasn’t the end of the troubles with the roof. On 2-3 occasions since, I’ve noticed loose shingles moving with the wind. When the wind picks up, I’ve come to look up at the roof with a sense of dread. The most recent time I noticed loose shingles started in late November, almost four weeks ago. On November 27, I went to the Pickett’s Roofing website and submitted a form with information about what was happening. The next day, the 28th, I hadn’t heard anything back yet, so I called. No one answered, so I left a voicemail. The following day, the 29th, I hadn’t heard back, so I called again, and was a bit surprised when someone answered. I explained the situation. The woman I spoke with said she would let Clarence know. The day went by, and I heard nothing back. Over the next few days, it was windy at times, but I didn’t see the shingles flapping anymore, so I figured maybe someone had gone by the house and made a repair while I was away, and just didn’t check in with me. About three weeks went by, and on December 15, during some strong winds, I looked up at the roof, and was disappointed to see the loose shingles once again. Apparently, they hadn’t been repaired after all. The next day, I called Pickett’s Roofing back up, but got no answer. I left a voicemail, but have not heard back. At this point, I’ve decided I’m done with Pickett’s Roofing. I can only assume that I am being ignored intentionally, and that the warranty is not being honored. I’ll find someone else, hopefully more dependable, for my future roofing needs. UPDATE: I decided to try Pickett’s again, rather than pay another roofer. I was able to email someone and the repairs were made. I’ve changed my rating from one to three stars. However, based on the total experience, if I needed a new roof, I would look elsewhere.
• CB

  Chris Bates

  Jan 29, 2022
  5.0
  One of the best and most qualified roofing companies in the state of Kentucky, they every single warranty 100%, there's not a better roofing company in the state
• RB

  Rhonda Barnett

  May 5, 2020
  5.0
  Picketts roofing is a very well known local roofing company known for providing the highest quality work you can find anywhere. They are honest, responsive and really take care of the customer. They represented me with regards to my insurance company and made this very overwhelming process as simple as anything I’ve ever done. So some rate people on price others service, for me it was value, they made my life simple, and I know they will be there if in the unlikely event there was a problem. On top of that they are just a pleasure to work with and all the insurance companies know them, so the insurance companies know that Picketts roofing is going to be honest and go above and beyond to make their customers happy. Great Job!!!
• BM

  Bill MOLONEY

  May 18, 2019
  1.0
  Never called back