Chilly Ben's Heating And A/C

4.9
897 reviews

About

HVAC Contractor
We are a residential and light commercial HVAC company specializing in repair and replacement of residential heating and air conditioning systems.

Location

Chilly Ben's Heating And A/C
200 Witt Road, Franklin, KY
42134, United States

Hours

Reviews

4.9
809 reviews
5 stars
783
4 stars
12
3 stars
1
2 stars
5
1 star
8

What are people saying?

AI-generated from recent customer reviews

Prompt Service

Customers consistently praised the quick response times and same-day service provided by Chilly Ben's.

Professionalism

Technicians were frequently described as professional, knowledgeable, and courteous, contributing to a positive customer experience.

Customer Care

Many reviews highlighted excellent communication and customer care, with technicians taking the time to explain issues and solutions.

Quality Work

Customers expressed satisfaction with the quality of work performed, noting effective problem resolution and thorough installations.

Value for Money

While most reviews were positive, a few customers raised concerns about pricing, suggesting that some felt the service was overpriced.
  • DJ
    David Jernigan
    Dec 1, 2025
    5.0
    My furnace stopped working on a Saturday morning. I called Chilly Ben’s and a technician, Joshua came out and fixed the problem within 2 hours. Chilly Ben’s has always provided prompt and complete service.
  • AH
    Antonio Herndon
    Nov 18, 2025
    5.0
    Provided excellent HVAC service. Knowledgeable and informative technicians kept me updated throughout the process and made sure that I was happy with the work provided and final result.
  • JG
    James Garretson
    Nov 17, 2025
    5.0
    Great experience! Looks and works great!
  • HI
    Howard and Sherry Ives
    Nov 11, 2025
    5.0
    Our central unit went out on Sunday and they had our new unit installed by Tuesday. They even provided us with heaters to use so we could stay at home. Everyone involved was on time, very knowledgeable and courteous. They weren’t leaving until they made sure everything was working properly and we had no questions.
  • RR
    rjffoley
    Nov 11, 2025
    5.0
    Very prompt, professional service. Right from my first call to Chilly Ben’s, my list of concerns was well documented, and my Technician Dave was dispatched within 48 hrs. of my service call. My technician shows up on time and ready to work. Parts needed to be ordered for one of units, otherwise both units would have been serviced and cleaned on their first initial visit. Parts were ordered, received and installed two days later. Extremely satisfied with my transaction with this company!! I will definitely be doing business with Chilly Ben’s in the future.

Frequently Asked Questions About Chilly Ben's Heating And A/C

What services does Chilly Ben's Heating And A/C specialize in?

Chilly Ben's Heating And A/C specializes in repair and replacement of residential heating and air conditioning systems, as well as light commercial HVAC services.

Where is Chilly Ben's Heating And A/C located?

Chilly Ben's Heating And A/C is located at 200 Witt Road, Franklin, KY 42134, USA.