Customers consistently praised the promptness, professionalism, and thoroughness of the technicians.
Customer Satisfaction
Many reviews highlighted excellent customer service, with technicians being friendly, knowledgeable, and willing to explain issues clearly.
Reliability
The business is noted for its quick response times and ability to resolve issues efficiently, often on the same day.
Value for Money
Several customers mentioned reasonable pricing and the benefits of the Cozy Club membership, which they felt provided good value.
Installation Experience
Customers reported positive experiences with new system installations, noting professionalism and attention to detail.
AH
Antonio Herndon
5 days ago
5.0
Provided excellent HVAC service. Knowledgeable and informative technicians kept me updated throughout the process and made sure that I was happy with the work provided and final result.
HI
Howard and Sherry Ives
Nov 11, 2025
5.0
Our central unit went out on Sunday and they had our new unit installed by Tuesday. They even provided us with heaters to use so we could stay at home. Everyone involved was on time, very knowledgeable and courteous. They weren’t leaving until they made sure everything was working properly and we had no questions.
RR
rjffoley
Nov 11, 2025
5.0
Very prompt, professional service. Right from my first call to Chilly Ben’s, my list of concerns was well documented, and my Technician Dave was dispatched within 48 hrs. of my service call. My technician shows up on time and ready to work. Parts needed to be ordered for one of units, otherwise both units would have been serviced and cleaned on their first initial visit. Parts were ordered, received and installed two days later. Extremely satisfied with my transaction with this company!! I will definitely be doing business with Chilly Ben’s in the future.
RJ
Raleigh Jent
Nov 10, 2025
5.0
JUST PERFECT GIVE MORE PROMOTION’S PEOPLE!! THE WORKERS THERE ARE FENOMENAL!
LL
Linda Lacy
Nov 1, 2025
5.0
Having the annual maintenance plan is a blessing. Joshua Hudson provided excellent customer care. He was very knowledgeable. I appreciate the awesome communication. Brenda in the office is always so kind and patient.
Frequently Asked Questions About Chilly Ben's Heating And A/C
What services does Chilly Ben's Heating And A/C specialize in?
Chilly Ben's Heating And A/C specializes in repair and replacement of residential heating and air conditioning systems, as well as light commercial HVAC services.
Where is Chilly Ben's Heating And A/C located?
Chilly Ben's Heating And A/C is located at 200 Witt Road, Franklin, KY 42134, USA.
What are the operating hours of Chilly Ben's Heating And A/C?
Chilly Ben's Heating And A/C operates 24 hours a day, seven days a week.
In which areas does Chilly Ben's Heating And A/C provide service?
Chilly Ben's Heating And A/C serves the cities of Cottontown, Cross Plains, Orlinda, White House, and the postal codes 37048, 37049, 37141, and 37188.
How long has Chilly Ben's Heating And A/C been in business?
Chilly Ben's Heating And A/C has been operating since 2009.
How can I contact Chilly Ben's Heating And A/C?
You can contact Chilly Ben's Heating And A/C by phone at +1 270-776-3691 or visit their Facebook page at https://www.facebook.com/170869319591582.
Are there any automotive repair shops near Chilly Ben's Heating And A/C?
Yes, nearby automotive repair shops include Car Center, Chaney Auto Works, Quality Refinishing & Mechanical, Worldwide Technologies, and Joe Hudson's Collision Center, which could be useful for customers needing vehicle services along with HVAC needs.
What recreational options are available near Chilly Ben's Heating And A/C?
Nearby recreational options include Q-Ball Billiards, a bar and pool hall, and White Roses Country Club, which offers sports and recreation facilities, great for customers visiting before or after their HVAC service.
Are there any community or educational centers close to Chilly Ben's Heating And A/C?
Yes, Old Franklin Grade and High School serves as a community center and offers arts and entertainment, providing a nearby location of interest for locals and visitors.
What types of contractors or home service providers are nearby?
Nearby home service providers include Simply Green for home cleaning and janitorial services, McCutchen Electric LLC for electrical work, Medley Plumbing for plumbing, and Construct My Plan for construction services, offering various options for home-related needs.