Business Details
About
Waterproofing CompanyFoundation ContractorInsulation ContractorConcrete ContractorMold RemovalBasement Systems
The Basement Doctor of Central Kentucky is your local Basement Systems® dealer in the Kentucky area. We specializes in basement waterproofing, crawl space repair, foundation repair, and basement finishing services. We proudly service Lexington, Richmond, Georgetown and the surrounding areas. Call us today for a free estimate!
Location
Hours
Reviews
4.8
383 reviews
5 stars
350
4 stars
14
3 stars2
2 stars5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the staff, including sales representatives and installation crews.
Communication
Many reviews highlighted effective communication throughout the process, with staff explaining procedures and keeping customers informed.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, noting thoroughness and attention to detail.
Customer Experience
The majority of feedback indicated a positive customer experience, with many recommending the company for their services.
Concerns
A few customers reported dissatisfaction with specific aspects of the work, including cleanup and execution of tasks.
- DEDave Elpern5 days ago5.0Basement Doctor leveled my sidewalk after it was cited by the city. They came on time as scheduled. The technicians, Dennis and Levi explained the process clearly and were fast and efficient in getting it done. I am very happy with the results. It looks much better than my neighbors who had new concrete that doesn’t match put in and was done in a short time without digging and blocking the sidewalk while the concrete set.
- RSRose Stone6 days ago5.0Dennis and Levi done a great job leveling our concrete pad. We are very satisfied with their work. Highly recommend if needing concrete leveling. Thank you
- MMMonty MontfortJan 1, 20265.0Our project started off with great communication. This continued through the quotation process all the way through to the day of and completion of the project. I highly recommend this company. Very happy with the whole process.
- RBRick BorntraegerDec 28, 20254.0So far so good. We haven’t had any rain to test the flow output under heavy load conditions. Have seen slight drainage during sump pump operation - possibly the pipe is still pressurizing (it’s a long path from sump pump). Workmanship appears acceptable.
- TGTerry GerkeDec 18, 20255.0My experience with The Basement Doctor was 5-Star from beginning to end! Every contact that I had with this company was based on knowledge and professionalism. My initial meeting with Cameron gave me the confidence to proceed. He was not pushy, he just dealt with me in a way that made me want to do business with him! The crew was timely and thorough. The crew foreman, Colin, explained the process as it was completed. The crew clean up was awesomeI couldn’t be happier! Thank you!!
Frequently Asked Questions About The Basement Doctor Central Kentucky
What services does The Basement Doctor Central Kentucky offer?
The Basement Doctor Central Kentucky specializes in basement waterproofing, crawl space repair, foundation repair, sump pumps, insulation, commercial foundation repair, and concrete lifting.
Where is The Basement Doctor Central Kentucky located?
They are located at 22 Reilly Rd, Frankfort, KY 40601, United States.
What are the business hours of The Basement Doctor Central Kentucky?
They are open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
Which counties does The Basement Doctor Central Kentucky serve?
They serve various counties including Harrison, Scott, Fayette, Estill, Lee, Knott, Letcher, Harlan, Whitley, Wayne, Cumberland, Metcalfe, and Larue counties in Kentucky, as well as the city of Lexington.
What payment options are available at The Basement Doctor Central Kentucky?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
When was The Basement Doctor Central Kentucky established?
The company was established in 2002.
Is The Basement Doctor Central Kentucky affiliated with any organizations?
Yes, they are associated with PolyLevel, Basement Systems, Foundation Supportworks, and the Better Business Bureau.
Are there any nearby dining options around The Basement Doctor Central Kentucky?
Yes, nearby dining options include POPS DINER | Frankfort KY and Anybody's Diner, which you might visit before or after your appointment.
What fitness and recreational spots are close to The Basement Doctor Central Kentucky?
Crossfit Infinity, a gym and sports recreation venue, is located nearby and can be a good place for fitness enthusiasts visiting the area.
Are there any nearby professional or home improvement services close to The Basement Doctor Central Kentucky?
Yes, Terminix and Terminix Commercial, offering pest control services and home improvement, are located nearby and can complement your home maintenance needs.