The Basement Doctor Central Kentucky

Reviews

• ET

  Eric Thornsburg

  3 days ago
  5.0
  I had a fantastic experience with The Basement Doctor from start to finish. They were extremely reasonable with their pricing, which I really appreciated after getting a few other estimates. There were no surprises—just honest, straightforward communication about what needed to be done and what it would cost. They showed up right on time, which immediately gave me confidence in their professionalism. It’s refreshing to work with a company that respects your schedule and follows through on their commitments. Most importantly, they did exactly what they said they would do. The work was completed efficiently and to a high standard, and they left everything clean and in great shape. It’s clear they take pride in their craftsmanship and customer service. If you’re looking for a dependable, trustworthy company for basement or foundation work, I highly recommend The Basement Doctor. They made the whole process smooth and stress-free.
• CG

  Christine Griffith

  Feb 25, 2026
  5.0
  Recently got our crawl space encapsulated and drainage matting put in. Looks great. Workers were very considerate of home and finished in a timely manner. Would use this company again.
• SS

  Sean Sullivan

  Feb 24, 2026
  5.0
  Keith and David did an amazing job. They were friendly, professional, and answered all my questions as they worked. They also took the time to explain the difference phases of what they were doing and why as the project progressed.
• RS

  Robert Sutherlin

  Feb 18, 2026
  5.0
  We purchased our 5 year old home and very soon discovered some problems with cracks in the walls and doors that wouldn’t close easily. These conditions were missed on the pre-purchase inspection “ The Basement Doctor” was recommended from other home owners in our area. . Within several days a technician conducted an examination of our home from the crawl space and a walk throughout the interior. He thoroughly explained the stabilization process and provided an estimate. It was less than expected. A scheduled date was made and 4 trained specialists showed up as promised. They finished in two days instead of three as predicted. Now our doors close and the cracks in the walls can now be addressed. They were timely, courteous, and did exactly what they promised. We are very satisfied with their professionalism. I would highly recommend them.
• CC

  CK CK

  Feb 13, 2026
  1.0
  Don't trust this company with your concrete lifting project or pay only after it is accomplished. I have sent them a demand letter for a refund of the advance payment I made. If they decline, I will file a claim in Fayette District Court and with the Kentucky Attorney General’s Office. Read the review below by Jim Jones, they also had a similar issue with this company. This company makes false promises and provides poor services.

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