Business Details
About
Waterproofing CompanyFoundation ContractorInsulation ContractorConcrete ContractorMold Removal
The Basement Doctor of Central Kentucky is your local Basement Systems® dealer in the Kentucky area. We specializes in basement waterproofing, crawl space repair, foundation repair, and basement finishing services. We proudly service Lexington, Richmond, Georgetown and the surrounding areas. Call us today for a free estimate!
Location
Hours
Reviews
4.8
359 reviews
5 stars
328
4 stars
12
3 stars2
2 stars5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous behavior and thorough explanations throughout the process.
Quality of Work
The majority of reviews reflected satisfaction with the quality of work performed, noting effective solutions for basement issues and timely completion of projects.
Communication
Many customers appreciated the clear communication from the team, including updates on progress and thorough explanations of the work being done.
Customer Service
The business received positive feedback for its customer service, with many reviewers mentioning the friendly and helpful nature of the staff.
Cleanliness
Several reviews noted that the crew maintained a clean work environment, leaving the job site tidy after completion.
- KDKyle Pelphrey D.C.Nov 13, 20255.0Had a great experience with The Basement Doctor. Matt was our technician and he was professional, friendly, and punctual. He was extremely helpful in answering my questions and did everything I asked him to do. Thankfully our problem did not require any work however I will be sure to use this company again if the need arises. Thank you for a great experience.
- BBBrettNov 13, 20255.0Your two service technicians, David and Levi, were tremendous! Whenever cloning becomes safer, you should clone both of these guys and send out ten teams of them! We are very pleased with your Company's services.
- ENEd NelsonNov 11, 20255.0David and Levi lifted our pool deck, they were professional, knowledgeable, pleasant, took care of our pool, cleaned up very well and I highly recommend their services.
- LMLibby MarshallNov 10, 20255.0What matters is who shows up to do the actual work. Omar Gonzalez was an excellent team leader. He was competent and easy to work with, as was the entire team. We will see how the septic and drainage system performs in the near future, but the team gives me confidence.
- ESelaina sewellNov 6, 20255.0I would definitely recommend The Basement Doctor. They did a wonderful job on my basement in a timely professional manner and even showed up early. Thank You!!
Frequently Asked Questions About The Basement Doctor Central Kentucky
What services does The Basement Doctor Central Kentucky offer?
The Basement Doctor Central Kentucky specializes in basement waterproofing, crawl space repair, foundation repair, sump pumps, insulation, commercial foundation repair, and concrete lifting.
Where is The Basement Doctor Central Kentucky located?
They are located at 22 Reilly Rd, Frankfort, KY 40601, United States.
What are the business hours of The Basement Doctor Central Kentucky?
They are open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
Which counties does The Basement Doctor Central Kentucky serve?
They serve various counties including Harrison, Scott, Fayette, Estill, Lee, Knott, Letcher, Harlan, Whitley, Wayne, Cumberland, Metcalfe, and Larue counties in Kentucky, as well as the city of Lexington.
What payment options are available at The Basement Doctor Central Kentucky?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
When was The Basement Doctor Central Kentucky established?
The company was established in 2002.
Is The Basement Doctor Central Kentucky affiliated with any organizations?
Yes, they are associated with PolyLevel, Basement Systems, Foundation Supportworks, and the Better Business Bureau.
Are there any nearby dining options around The Basement Doctor Central Kentucky?
Yes, nearby dining options include POPS DINER | Frankfort KY and Anybody's Diner, which you might visit before or after your appointment.
What fitness and recreational spots are close to The Basement Doctor Central Kentucky?
Crossfit Infinity, a gym and sports recreation venue, is located nearby and can be a good place for fitness enthusiasts visiting the area.
Are there any nearby professional or home improvement services close to The Basement Doctor Central Kentucky?
Yes, Terminix and Terminix Commercial, offering pest control services and home improvement, are located nearby and can complement your home maintenance needs.