Business Details
About
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Window World of the Queen City is a locally owned and operated franchise, proudly providing exceptional value, expertise, and service from our Cincinnati location . We offer free, no-pressure in-home consultations in KY: Boone, Bracken, Campbell, Carroll, Gallatin, Grant, Kenton, and Pendleton. IN: Dearborn, Ohio, and Switzerland. OH: Clermont and Hamilton.
Since our start in 2004, Window World of the Queen City has grown to be one of the largest home improvement resources in the region.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Window World of Cincinnati
1840 Airport Exchange Blvd, Erlanger, KY
41018, United States
Hours
Reviews
4.6
324 reviews
5 stars
277
4 stars
14
3 stars
5
2 stars
6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and professional customer service throughout the sales and installation process.
Installation Quality
Most reviews highlighted the efficiency and professionalism of the installation teams, although some noted issues with quality control and cleanup.
Product Satisfaction
Many customers expressed satisfaction with the quality and appearance of the windows and doors installed.
Pricing
The business is recognized for offering competitive pricing compared to other companies, making it an attractive option for customers.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding delays, poor installation quality, and customer service issues in specific cases.
- MBmatthew BuckmasterNov 3, 20255.0I had six windows installed today. They look great. I was told to wait 24 hours to let the caulk dry before I install my blinds, they did a great job with covering things up putting plastic on the floor and over furniture. They did a good job cleaning up. only problem is the installers truck dripped oil on my driveway, but I don’t have the nicest driveway, so I guess it’s not a big dea. other than that the windows look great.
- CSCindy SOct 3, 20255.0Everything from sales to installation was seamless. The customer service is great! We will definitely recommend Window World to friends and family.
- JMJoey McclainSep 29, 20255.0Great service from start to finish!
- BBBen BlairSep 26, 20254.0The installers did an outstanding job the installed 13 windows and a sliding patio door in under 6hrs and everything looked great. But during manufacturing they need to pick it up in quality control. We had to clean A LOT of silicone off of the windows that was not from the insulation.
- JSJohn setaAug 16, 20255.0Window world has done in excellent job at our home. They were competitive with the proposal. We had 40 year old dry rot wood windows. The scheduling was easy once the windows were complete. Day of install the crew was punctual, clean and very efficient. Very happy with the new windows the entire team did a great job from beginning to end.
Frequently Asked Questions About Window World of Cincinnati
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
What payment methods and financing options does Window World of Cincinnati offer?
They offer a variety of payment methods including cash, check, and financing options subject to approved credit and promotional periods. Contact them directly for more details.
Are replacement windows installed from the inside or outside?
Most replacement windows are installed from the outside, but sometimes installation may be done from the inside depending on the situation. Your installation expert will explain the best process on the day of installation.
Does Window World of Cincinnati install replacement windows year-round and what about heat/cooling loss during installation?
Yes, they install windows year-round. The installation typically takes one day, done one window at a time to minimize heat or cooling loss. Energy savings from new windows will compensate for any installation-related energy use over time.
How should I prepare my house for replacement window installation?
Remove curtains, blinds, and window treatments. Security sensors should be disabled by your security company. Clear the path to the windows and remove nearby wall decorations to prevent damage during installation.
How long does the window manufacturing and installation process take?
Because windows are custom built, manufacturing times vary. Installation averages about 30 minutes per window, with additional time for trim work and cleanup. An average job typically completes in one day.
What warranty coverage is provided with the windows?
They provide a manufacturer’s lifetime limited warranty plus a repair labor guarantee valid for as long as you own your home. More details are available on their warranties page or by contacting them.
What happens to my old windows after installation?
Old windows are removed and disposed of properly. If you want to keep your old or storm windows, notify the installation crew before installation begins.
What should I do if I experience a problem with my window?
Most issues can be easily resolved and do not necessarily indicate a problem. You are encouraged to contact Window World of Cincinnati for assistance anytime.
Are there any nearby roofing contractors if I need additional roofing services?
Nearby roofing contractors include Armor Services Roofing, New Roof Estimate, DIY Roofs, and Capnail. Customers could visit these businesses for roofing needs complementary to window or siding services.
What other home improvement services are near Window World of Cincinnati?
Near Window World of Cincinnati, you can find 1-Tom-Plumber for plumbing and HVAC services, Triple Crown Restoration for damage restoration and home improvement, and Kirk's Soap for cosmetic and beauty supplies.
Are there convenient services nearby for shipping and medical needs?
Yes, FedEx Drop Box is nearby for shipping services, and Concentra Urgent Care provides medical services in the area, making it convenient for customers visiting Window World of Cincinnati.