Your trusted family-owned and operated HVAC and Plumbing Professionals since 1984. We specialize in all heating and cooling systems, including geothermal and high-efficiency systems, as well as indoor air quality. As well as plumbing systems, including water heaters, tankless water heaters, water conditioning systems, and more.
Many customers praised the technicians for their professionalism, knowledge, and thoroughness in diagnosing and fixing issues.
Customer Experience
Overall, customers reported positive experiences with friendly and courteous staff, although some expressed frustration with communication and follow-up.
Installation Issues
A few customers reported significant problems with installations, particularly related to the humidifier, leading to dissatisfaction.
Long-term Reliability
Several long-term customers expressed trust in the company, citing consistent service quality over many years.
Concerns About Upselling
Some customers felt pressured by technicians to consider unnecessary replacements or repairs, leading to distrust.
BE
Bernard Engelman
Feb 24, 2026
5.0
We appreciate the professionalism delivered by J. J. and the quick work of diagnosing the problem. He had the appropriate spare parts in his service truck and was able to repair the problem right away.
JS
John Sketch
Feb 17, 2026
5.0
JJ was very knowledgable. He explained everything he was doing and he took the time to listen to my questions. Great Service
PG
Peggy Gladwell
Feb 9, 2026
5.0
Sensor went out Sunday. Shaun was here first thing Monday morning. Sensor delivered from headquarters and repaired within less than two hours. Outstanding!
No charge...under warranty.
MC
Michael Colgan
Feb 8, 2026
5.0
I woke up at 6:00 am on a frigid December morning and had a message from my smart thermostat that it was calling for heat and the furnace was not responding. After some quick troubleshooting, I called a few places to see who could come out and look at quickly.
I talked to someone at 6:30 am, and they were at the house by 8:15. The technician diagnosed several issues with my aging (18 year old) furnace and gave us options to repair vs. replace. After talking through options, we decided to replace - this was around 10:30am or so. By noon, the installation crew was there to take out the old furnace, and the new one was installed by 6:30 that evening.
Everyone we talked to was friendly, knowledgeable, and conscientious about their work. They also offered 12 mos same as cash, which was helpful to spread out the large unexpected expense!
I did consider getting a 2nd opinion on the repair bill, but in the end decided we were near the end of the life expectancy of our furnace, so whatever repairs we did might just buy another 1-3 years of having to do this work so just bit the bullet.
In the end, we were happy with the service, their ability to get a pretty major job done same day, and the overall experience of dealing with everyone here.
KD
Karen DiNuoscio
Feb 3, 2026
2.0
Had new geothermal unit installed and purchased the whole house humidifier (add. $700)with it in the fall of 2022. We have had nothing but issues with the humidifier from when it was first installed. After several calls to let them know that it caused our sump pump to continually run day and night they came out to tell us that something had been installed incorrectly and they corrected the problem.
However, the sump pump continued to go off continously. Called again and they came out again said they changed something with the water pressure and changed the filter in the humidifier cause it looked like it was a year old already and only a few months old.
Sump pump continued to run called again and was told we needed to call a plumber and have the sump pump checked and needed to shut the water supply down till they came out.
Plumber came out and said it was fine.
We were frustrated and left the water supply off to it until recently when we had them come back out to have a bad sensor replaced 1/2026. Had them look at the humidifier again. He went to turn the water back on to the humidifier and water spews everywhere says it needs a new/ different fitting now. The tech mentioned they dont even install them anymore?? I wonder why?
I told him I didn't want it anymore .
I called the office to speak to someone about having it removed and perhaps some type of credit towards future repairs. I was told at that time for the first time that 17,000 gallons of water can go through that and will make the sump go off like it did and they couldn't/ wouldn't offer any kind of credit due to the age of humidifier now and that the tech was incorrect they still sell/ install them????
Please think twice about having it installed. Its been a nightmare for us .
Frequently Asked Questions About Arronco Comfort Air
What HVAC and plumbing services does Arronco Comfort Air offer?
Arronco Comfort Air specializes in heating and cooling systems including geothermal and high-efficiency systems, indoor air quality, plumbing systems, water heaters, tankless water heaters, and water conditioning systems.
Where is Arronco Comfort Air located?
Arronco Comfort Air is located at 5578 Limaburg Rd, Burlington, KY 41005, USA.
What are the business hours of Arronco Comfort Air?
Arronco Comfort Air is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Arronco Comfort Air for service or inquiries?
You can reach Arronco Comfort Air by phone at +1 859-525-6407 or email at service@arronco.com.
What payment methods does Arronco Comfort Air accept?
Arronco Comfort Air accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Which brands does Arronco Comfort Air work with for HVAC systems?
They work with Bryant, Carrier, Daikin, Goodman, Lennox, Rheem, Ruud, Trane, and WaterFurnace Geothermal brands.
Does Arronco Comfort Air provide service appointments and onsite services?
Yes, appointments are required and onsite services are available at Arronco Comfort Air.
Is there parking available at Arronco Comfort Air?
Yes, there is free onsite parking available at Arronco Comfort Air.
Can visitors combine their trip to Arronco Comfort Air with other nearby places?
Yes, visitors can explore nearby places like Hayfield Park for real estate services, Sherwin pub for dining, or Golf Ranch for recreational golf before or after their visit.
How can knowing nearby automotive repair shops benefit Arronco Comfort Air customers?
Knowing nearby automotive repair shops like Northern KY Street Rod Parts & Muscle Cars or Sick Fish Cycles can help customers combine errands efficiently while visiting Arronco Comfort Air in Burlington, KY.
Are there any other professional services located near Arronco Comfort Air?
Yes, nearby professional services include Wilkin Marketing, Smith Welding & Fabrication, and Power Pro Washing, offering a variety of business support options.
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