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Customers consistently praised the professionalism and efficiency of the installers, particularly highlighting Donnie and his crew for their thorough work and attention to detail.
Customer Service
Many reviews noted the helpfulness and friendliness of the office staff, especially Staci and Lauren, who provided excellent support throughout the process.
Product Satisfaction
Overall, customers expressed high satisfaction with the quality of the windows and doors, noting improvements in their homes' comfort and aesthetics.
Timeliness
While most customers appreciated the timely installation, some expressed frustration with longer wait times for custom orders.
Communication
Several reviews highlighted good communication from the staff, keeping customers informed throughout the ordering and installation process.
MF
Mark Fields
Nov 16, 2025
4.0
We are happy with our replacement windows and the installer Tim was great to work with. He showed up on time, was very polite and did a great job. The only issue we had was with some of the screens not being great. They were supposed to order us 2 new ones, but we’ve tried calling and texting to check on those with no reply. This job was done in mid-September, so I feel like they should’ve gotten back to us by now.
JA
Jennifer Anderson
Nov 8, 2025
5.0
We are happy with our experience with Window World from start to finish. The sales team & office staff were excellent. Very knowledgeable and kept us informed on the process and status. Our installers, Donnie and his team, were excellent. They worked through the on and off rain showers and still got the project completed on schedule and without getting any water or mess in the house. We had all of our windows replaced on the house and they completed the project in two days. I would highly recommend the Window World of BG Team!
JV
Josh Vernon
Nov 5, 2025
5.0
The folks at Window World are fantastic! Everyone from sales, to installation and the office were friendly and made this process a breeze. Plus, our front entry way looks amazing and couldn’t have been done any better. The removal and installation of the new entry way took, maybe 2 hours. I would highly suggest reaching out to them for any door/window needs!!
HP
Henry Pepper
Oct 22, 2025
5.0
Everything about our Window World experience has been perfect. The installers came on time and did a great job with clean-up when they were finished. They were very helpful with showing us everything and answering all of our questions. The office staff was wonderful to work with and we also got our windows earlier than expected. AJ was very laid back and was extremely knowledgeable about all of their products and installation processes.
TA
Thomas Akridge
Oct 18, 2025
5.0
The installers did a great job. Only took half a day to remove my old door and install a new sliding glass door. Very professional, very clean. It's been a few weeks and no issues.
Since I had a custom door size, it took 4 months for the door to be delivered to their warehouse. It was installed the next week.
Frequently Asked Questions About Window World of Bowling Green
What types of Payment methods & Financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
What payment methods and financing options does Window World of Bowling Green offer?
We offer various payment methods including American Express, Cash, Check, Discover, Mastercard, Visa, and financing options subject to approved credit. Contact us for current available options.
How are replacement windows installed by Window World of Bowling Green?
Most replacement windows are installed from the outside, but in some cases, installation may be from the inside. Our installation expert will assess and explain the best installation process for your home on the day of installation.
Does Window World of Bowling Green install windows year-round, and will I lose a lot of heating or cooling during installation?
Yes, installation occurs year-round. Each window generally takes 30-60 minutes to install, minimizing heating or cooling loss, and energy savings from new windows offset any temporary losses.
How should I prepare my home before my replacement window installation?
Remove curtains, blinds, and window treatments, turn off security sensors, clear a path to the windows being replaced, and remove nearby wall decorations to prevent damage during installation.
How long does it take to get replacement windows and complete the installation?
Replacement windows can be installed within 4-8 weeks after final measurements. Installation averages one day, with each window taking about 30-60 minutes plus additional time for trim work and cleanup.
What warranty coverage is provided for the replacement windows at Window World of Bowling Green?
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
What happens to my old windows after installation?
Old windows are removed and properly disposed of unless you notify the installation crew upon arrival that you wish to keep them.
What should I do if I encounter a problem with my newly installed windows?
Visit the Support page on our website for troubleshooting tips and advice to correct common issues, as most problems are easily resolved and not defects.
What are the business hours for Window World of Bowling Green?
We are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Are there any nearby places of interest that customers can visit before or after their appointment?
Customers can visit nearby places like Shop At Home Carpets for flooring needs, Revivalist Homes for real estate services, or stop by Key Oil Co. gas station to refuel. Also, the nearby CSX train station can help visitors planning transit to our location.