Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Ashland to get help with all of your equipment rental needs today!
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- CCCynthia ChamberlainOct 25, 20205.0Had what i need
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What identification and payment methods are required to rent tools at Sunbelt Rentals?
To rent tools, you need a driver's license or government-issued photo ID and a credit or debit card for upfront payment. No extra deposit is required unless you have a commercial credit account.
Is a deposit required when reserving equipment at Sunbelt Rentals?
No deposit is needed for customers without a line of credit; payment information is required at reservation but is not charged until pickup. Credit customers have a deposit secured for the reservation.
Can I extend my rental period if I need to keep the equipment longer?
Yes, contact the branch to extend your rental. Additional charges will apply according to the rental contract rates for days, weeks, or four-week periods.
Can rented equipment be returned to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original rental location. If needed, contact your rental store for guidance and possible alternative return locations.
Does Sunbelt Rentals offer delivery services for equipment?
Yes, delivery is available for a reasonable fee based on equipment type and distance. You can specify delivery details during reservation and receive notifications via the app.
What should I do if the rented tool stops working during my rental period?
Contact your rental branch or request service on the equipment detail page in your reservation. Sunbelt Rentals can arrange repairs or replacements and offers a Rental Protection Plan for coverage.
What are the operating hours for the Sunbelt Rentals location in Ashland, KY?
Sunbelt Rentals in Ashland is open Monday to Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 11:00 AM, and is closed on Sundays.
What nearby places can I visit before or after renting equipment at Sunbelt Rentals in Ashland?
You can visit Bluegrass Surplus for thrift and industrial equipment, Boyd County Indoor Gun Range and Store for sporting goods and shooting range activities, or Oasis Point RV Resort & Adventure Lake for camping and water park fun near Sunbelt Rentals.
How can nearby automotive services assist customers visiting Sunbelt Rentals?
Nearby automotive services such as Blue Streak Motors, Caskey's Auto Sales, and Mackeys Towing & Transport Service can help with vehicle purchases, repairs, or towing needs while visiting Sunbelt Rentals for equipment rentals.
Is there a nearby UPS Customer Center that customers can use when renting from Sunbelt Rentals?
Yes, the UPS Customer Center near Sunbelt Rentals offers courier and postal services, making it convenient for customers to handle shipping or delivery tasks during their visit.