Business Details
About
Flooring StoreTile ContractorCarpet Store
For over 80 years, Mill Creek has been supplying the finest quality building materials with the same award-winning service envisioned by its founder, L.E. “Pete” Dunn.
Our carpet division is one of the fastest growing sectors in the Mill Creek family of stores. Arthur Paylor is President of the flooring division and is over Mill Creek Carpet & Tile which started with one location and has now grown to 19 store locations throughout Oklahoma, Kansas, Arkansas, and Missouri. The Mill Creek family of companies’ employs approximately 900 full time employees. In every location, we strive to give our customers a positive experience with our award-winning customer service.
Location
Hours
Reviews
4.6
195 reviews
5 stars
161
4 stars
15
3 stars2
2 stars
6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly noting specific employees like Bill, Randy, and Mary for their knowledge and support.
Product Quality
Customers expressed satisfaction with the quality of flooring products and installation services, highlighting the variety and competitive pricing.
Communication Issues
Several reviews mentioned poor communication regarding order updates and installation scheduling, leading to frustration for some customers.
Installation Experience
The installation process received positive feedback, with many customers noting the professionalism and efficiency of the installation teams.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service and experiences, particularly regarding follow-up and responsiveness.
- DFDennis Fairbanks4 days ago5.0Great selection, competitive prices. Randy patiently helped hone in on a good carpet. Installer did great job and clean up was excellent. Everything exceded expectations.
- RORaymond OrtegaNov 15, 20255.0Really happy we made it to Mill Creek to chat with employees, they are knowledgeable and not trying to up charge at all. Just gave us what we wanted. They allow you to bring home a 2’x2’ sample of flooring, not a small chunk like the competitors and some charge.
- JKJackie KoepfNov 14, 20255.0Friendly and professional. Great showroom with lots of options.
- BGBrenda GrahamNov 10, 20255.0Everyone was helpful and it was an easy process from picking out my carpet, to setting up the install through to the finish of the install. Randy Rheem was great to work with.
- KCKristi ChristySep 30, 20255.0Working with Mill Creek was a positive experience. I walked in at the last hour (literally!) to take advantage of special promotional financing and Bill jumped through hoops to get everything taken care of for me. I was happy with the product and the final results! Their process was seamless.
Frequently Asked Questions About Mill Creek Carpet & Tile
What kind of products and services does Mill Creek Carpet & Tile offer?
Mill Creek Carpet & Tile specializes in flooring products including carpets and tiles, providing quality building materials with award-winning customer service.
Where is Mill Creek Carpet & Tile located?
Mill Creek Carpet & Tile is located at 6422 W Kellog Drive, Wichita, KS 67209, USA.
What are the business hours for Mill Creek Carpet & Tile?
The store is open Monday to Thursday from 9:00 AM to 6:00 PM, Friday and Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
How can I contact Mill Creek Carpet & Tile?
You can contact Mill Creek Carpet & Tile by phone at +1 316-719-2950 or email at rreece@millcreekcarpet.com.
Does Mill Creek Carpet & Tile have an online presence or social media?
Yes, Mill Creek Carpet & Tile has a website at millcreekcarpet.com and is active on Facebook and Pinterest under the handle millcreekcarpet.
What areas does Mill Creek Carpet & Tile serve?
Mill Creek Carpet & Tile serves customers in Wichita, KS, and the surrounding counties of Harvey, Sumner, and Sedgwick in Kansas.
Are there convenient places to eat nearby when visiting Mill Creek Carpet & Tile?
Yes, near Mill Creek Carpet & Tile, you can find Wendy's and McDonald's, both fast food burger restaurants, ideal for a quick meal before or after your visit.
What automotive services are available close to Mill Creek Carpet & Tile?
Tires Plus and Simpson Associates, offering automotive repair, tire dealer and rim repair services, are nearby and can assist with any vehicle needs during your visit.
Where can I find lodging near Mill Creek Carpet & Tile if I am visiting from out of town?
Nearby hotels include Howard Johnson by Wyndham Wichita Airport, SpringHill Suites Wichita Airport, and Holiday Inn Express & Suites Wichita Airport, offering convenient accommodations close to Mill Creek Carpet & Tile.
Are there other shopping options available near Mill Creek Carpet & Tile?
Yes, nearby shopping includes stores like Red Wing Shoes, Boot Barn, Sheplers Western Wear, Burlington department store, and The Mattress Hub for furniture and mattresses.