Lancaster Brothers

Reviews

• JJ

  James Jorns

  4 days ago
  3.0
  Don did a good job with the diagnostics. I understood what he found and the communication was clear. I did have him, as recommended, deep clean two AC units for $370 ish. I don’t believe he spent more than 1 hour actually cleaning and there was no part replacement. Very expensive for 1 hour of work. He left a bunch of leaves in the base of the unit without cleaning them out which was surprising (see photos). We were disappointed with that work. Overall, a poor price/value and not confident they were properly cleaned.
• JM

  Joseph McDonough

  Feb 23, 2026
  5.0
  Came quickly, did a good job, already feeling the difference! Nice guy too
• TR

  Todd Ruhlen

  Feb 23, 2026
  5.0
  Craig, who came out to evaluate us for a system replacement, discovered a minor gas leak in our nearby water heater supply tubing that was due to an improper install. I am incredibly thankful to him. He saved our family potentially years of increasing negative health effects. None of the other techs who came to look at the system noticed it. He also offered a very competitive price for the systems that we were looking at.
• RS

  Richard Stahlhut

  Feb 20, 2026
  5.0
  Don made an appt. to set up and educate us about the new thermostat. He explained how to manage it and set up the schedule we wanted. I think we are set. He told us about the maintenance program and we purchased the premium plan. We thought Don did an exceptional job.
• SL

  Steve Lopez

  Feb 11, 2026
  5.0
  Joe was professional and quick. He even waited for me to get home from work, which was 37 minutes. He had called and said he was ahead of schedule. He could’ve gone to the next call and then come back. Instead he waited. Not to many technicians would do that. Says a lot about Lancaster Brothers. That is a big reason why we still use their services. Thank you all! Steve L

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