Mike Bryant Heating & Cooling

4.8
311 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorAir Quality Consultant
Mike Bryant Heating & Cooling LLC provides HVAC repair, installation, and maintenance services to the Kansas City Metro area. 24/7 on call

Location

Mike Bryant Heating & Cooling
1711 E 123rd Ter, Olathe, KS
66061, United States

Hours

Reviews

4.8
311 reviews
5 stars
285
4 stars
6
3 stars
6
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the responsiveness and professionalism of the technicians, highlighting their courteous and knowledgeable approach.

Service Quality

Overall, customers reported high satisfaction with the quality of service provided, including successful installations and effective repairs.

Trust and Reliability

Long-term customers expressed trust in the company, noting their consistent reliability and fair pricing over the years.

Maintenance Issues

Some customers experienced issues with maintenance not being performed as promised, leading to significant problems with their HVAC systems.

Pricing Concerns

A few reviews mentioned confusion over pricing structures and perceived high costs for certain services, suggesting a need for clearer communication.
  • KN
    Kathleen Nikodym
    Nov 9, 2025
    3.0
    Was quote $200 for maintenance of furnaces. Ended up being $441!!! Big change since Mike sold out!!
  • DM
    D Miller
    Oct 10, 2025
    5.0
    James loves my dog! He walked in, made my dog sit, and they were friends! Call them. James loves your dog!
  • HS
    Hilary Snow
    Sep 22, 2025
    1.0
    We have used Mike Bryant Heating & Cooling for the past 5 years, ever since they installed our HVAC system when our house was built. We prepaid for spring and fall maintenance and trusted that our units were being serviced properly. Unfortunately, that trust has been broken. Despite repeatedly telling the technicians about temperature irregularities (our office and master bedroom never cooling properly in the summer or heating properly in the winter), nothing was ever done. This summer, our home stayed humid and uncomfortable, with alerts from our upstairs unit that it could not keep up. Out of frustration, we called another HVAC company. What they found was unacceptable: Both units were filthy and had not been cleaned in quite some time (photos attached). The condenser was frozen. Coolant had to be added to BOTH systems — 3 pounds upstairs and 2 pounds downstairs. The bill came to $1,541.65 — an expense we never should have had if maintenance had been done properly. I contacted Mike Bryant management in writing, requesting all records and reimbursement. I never received a reply. When I finally reached the service manager, he admitted it was “embarrassing” but dismissed the charges as being “too high” rather than acknowledging their own failure. He promised to look into it but has not followed up, despite both me and my husband speaking with him. We have already filed a complaint with the Better Business Bureau (9/8/25 and they have not yet responded) and will be notifying our builder that this is the company representing their name. We are also posting these photos so that others know what we’ve experienced: paid maintenance not being completed, thousands of dollars in out-of-pocket costs, and zero accountability from management. Consumers deserve better.
  • JM
    Jackson McNeal
    Aug 18, 2025
    5.0
    We have MB's membership plan where they do two tune-ups a year. We lost our AC on Saturday on an extremely hot day. I called their "emergency" line and we were lucky someone showed up within less than an hour and had it fixed in 30 minutes. Highly recommend these guys.
  • EA
    Elizabeth Van Alstine
    Aug 12, 2025
    3.0
    My first service call, the problem was diagnosed incorrectly! The second time your company came out, instead of trying to fix the problem you blamed it on the previous person who was here. A week later still without a working AC. I call AGAIN to get an update on said work request and was blatantly told "oh well we don't have an ETA for a part that's needed, we'll just let you know" unacceptable! Don't waste your time here if you want a working AC unit.

Frequently Asked Questions About Mike Bryant Heating & Cooling

What Services Does Mike Bryant Heating & Cooling LLC Provide?

Mike Bryant Heating & Cooling offers a range of services, including HVAC system installation, repairs, and maintenance. They specialize in heating and cooling solutions for residential and commercial properties in Olathe, Lenexa, Shawnee, Overland Park, and the entire Kansas City metro within a 40-50-mile radius.

How Can I Schedule a Service Appointment?

Scheduling a service appointment is easy! You can contact us via phone or through our website to book an appointment. We provide prompt and reliable service to Olathe, Lenexa, Shawnee, Overland Park, and the entire Kansas City metro.