Anthony Plumbing, Heating, Cooling & Electric

Reviews

• KS

  Krisxan Stewart

  2 days ago
  5.0
  Service Date - 07/04/2025 (yeah, July 4th) - A/C unit stopped working. We made an "emergency" call to Anthony on July 4th as our A/C stopped running entirely as we were about to head out of town (leaving our dog and a house-sitter at our home). A very kind technician (I cannot remember his name unfortunately) arrived relatively quickly and got our unit back up and running, replacing the failed/faulty part. 11/10, so thankful for him! He also informed us about the ASAP Membership, which we ended up signing up for, to support ongoing preventative maintenance and tuneups for our A/C, Furnace, Plumbing and Electrical. I scheduled the Furnace Tuneup/Inspection for mid-February, and the technician that day was able to come earlier than anticipated. He completed a thorough check of our furnace system, replaced our filter (as we had some on-hand) and provided me a detailed inspection report and some additional information about the air scrubber that was installed (by the previous owner) and a secondary filter we didn't even know existed. I was initially hesitant about yet another monthly subscription fee, but even after this one inspection/tuneup I'm grateful we have it. I've since scheduled our A/C and Plumbing inspections/tuneups for before we'll need to turn on our A/C this year :) Things that go a long way with me: - Techs that show up on time and are professional/courteous, treat me with common respect and don't talk down to me - Companies that inform the homeowner of WHO their tech is (with a picture) -- this goes a long way for me, with personal safety concerns! - Knowing that the team at Anthony has our back if/when something inevitable fails/goes out in the future
• JW

  Jacqueline Wilson

  Feb 23, 2026
  5.0
  While doing a routine inspection and maintenance of our HVAC system, Johvan ran into some complicated problems; and with great patience, persistence, and courtesy, he worked tirelessly for over 5 hours until the problem was resolved. He did not gloss over it, take shortcuts, or try to get away early. In fact, he did the opposite, offering to stay and work even when we acknowledged how late it was and asked if he would like to finish later. We will always request Johvan to do the work here, and will always welcome him into our home. We found him to be knowledgeable, skilled, and a man of integrity.
• DB

  David Burghard

  Feb 22, 2026
  1.0
  While I'd like to write a positive review with a star rating, I'm compelled to write a review with, effectively, zero stars - Google won't let me submit with zero stars so I have to give 1 star. I arranged for a visit on Saturday, 2/21 and was, effectively, forced to pay a premium, relative to competitors, for a weekend visit as I am not available during the week. At 2:01PM on 2/21, I was informed a visit was no longer feasible due to a, 'high volume of emergency service requests'. This, of course, is fine as we arranged - via text - for a visit the next day, Sunday, 2/22. At 5:32PM on 2/21, the visit was confirmed. A few pleasantries ensued, again, via text. At 8:54PM on 2/21, I was asked to confirm the appointment and was informed a technician would contact me between 7AM and 8AM on 2/22 to share their ETA and that I should be ready to answer their call, otherwise, service will be delayed. Further, the text indicated that if an arrival as early as 8AM worked for me, to reply with a "C" to the text. Which I did at 8:57PM At 9:54 on 2/21, another text came to me that read, 'we are trying to confirm your appointment for the first of the day.' Again, I was informed a call would come to me between 7AM and 8AM and to be ready to answer the call. At 10:01PM on 2/21, I responded that I had already confirmed. At 7:56AM on 2/22, I had not received any phone, text, or other communication regarding a visit so I sent a text message asking for a status on the ETA for the technicians visit. At 10:16AM on 2/22, I am electing to write this review giving this organization 0 stars even though, again, Google compels me to leave a rating with no less than 1 star. I don't write reviews very often but when I am willing to pay a premium for an accommodation and then expectations are not only not met but I am 'ghosted', well, I find that inexcusable.
• BD

  Brandon D

  Feb 18, 2026
  1.0
  First, the whole booking process is done via automated machine and sucks. No mistakes allowed. They find the soonest appointment available and neglect to tell you it's more expensive on the weekend than on weekdays. $120 service fee gets the tech out of their van and into your home. THEN, it's an additional diagnostic fee of $180 before you can even get a quote. Money is tight for my family right now so I can't just blindly accept the first offer, which is good, because these guys quoted me almost DOUBLE the first guys I had out. When I declined further services, the service tech, who was kind and understanding, then went tone deaf and asked if I wanted to buy the battle pass or reward program or whatever. I kindly declined and he left. I have gotten several emails, multiple phone calls, and incessant text messages since their visit, obviously upset with me not partaking their services and continuing pushing the monthly subscriptions service and google review. Well here it is: Clearly they paid for their 4.9 star rating using the pretty penny they make overcharging for everything. I'm sure you'll get good service from them, but be prepared to hand over your first born to do so.
• GT

  Grant Tarr

  Feb 14, 2026
  2.0
  We've been loyal customers for years, but unfortunately lost quite a bit of trust with our most recent experience. In July, our basement flooded due to a coupler seperating from the sump pump. Anthony's came out and "fixed the coupler". Today our sump pump coupler came apart again and flooded our basement. My wife spent the entire day doing water mitigation while I was at work and now I've been doing it for hours . Anthony's came out and fixed the coupler, didn't "charge" for the work but still charged us a dispatch fee. We shouldn't of been charged anything for work that was performed incorrectly at a premium price the first time. Charges are one thing, but if the quality of your work can't last a year that's more concerning. We've had a membership to their services for years. On a positive note, Carson who came out to fix it today was great!

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