Anthony Plumbing, Heating, Cooling & Electric

Reviews

• NS

  Nick Skinner

  1 day ago
  3.0
  I needed help installing a bidet that has hot and cold water options. I started the installation on my own, but stopped after I couldn't get my top tank to stop leaking. The tech from Anthony was nice and able to stop the leak. He also hooked up the hot water option which involved drilling a hole in the cabinet to to connect to the sinks hot water source. I probably should have drilled the hole myself though because I would have preferred a less obvious spot near the bottom. He drilled it half way up and near the wall. His drill must have been right up against the wall though because he took some paint off the wall, which now sticks out like a sore thumb. Also the hose running through the cabinet is tied in a knot. The bidet works fine, but I really want to fix that knot and hope I don't have any issues reconnecting it after I disconnect it myself. I'm not sure it was worth $149, but I guess that's what you pay when you really want something to work again.
• PD

  Pamela Domino

  4 days ago
  5.0
  Outstanding experience from start to finish. Megan is an absolute gem and provided some of the best customer service I have experienced in a long time. She was attentive, responsive, and genuinely cared about making sure everything was handled correctly. The technician was equally wonderful—professional, knowledgeable, and respectful of our space. We encountered a couple of minor issues along the way, but they were resolved quickly and efficiently. They were not significant at all, but they are worth mentioning solely to highlight how exceptionally well the team handled them. That level of follow-through is what truly sets a company apart. As a COO who operates multiple locations, I have a very high standard for customer service, and I know excellence when I see it. This team delivers. The answer is a resounding yes—hire them.
• JM

  Jacque Moore

  6 days ago
  1.0
  I was a member. My water heater wasn’t working, so I called to request a service call. I made the call Tuesday morning. They showed up late on Wednesday after a second call. The service man was very nice, but I was charged $400 to light the pilot light. The service took maybe 20 minutes. It went out again the next day and my son-in-law lit it. We ended up calling another plumber and he was able to fix it. Same day service for $150. I did end up canceling my membership.
• DW

  D W

  Jan 5, 2026
  1.0
  Anthony is now using an AI scheduler posing as a human to take your calls. This is not just for promps to reach the department you need. It answers the phone - never clarifying that it is an AI assistant and proceeds to schedule your appointment. When I asked to speak to a human, it tried to pursued me to let it handle my concern I stead of speaking to a human rep. I am now seriously reconsidering discontinuing our service plan. If Anthony can't support the economy by employing humans, then this human isn't going to support their business.
• DA

  Dustin Altic

  Dec 25, 2025
  1.0
  WORST EXPERIENCE with a contractor! Their drain clearing service blew out the drain pipe behind a basement wall, and shortly after we started smelling sewage but couldn't find where... then our carpet was soaked and walls damaged and we discovered where the pipe had been damaged at the elbow, very obvious that the damage was from their auger than cleaned the pipe, which then leaked and ruined our finished basement - thousands of dollars in repair to carpet, drywall, framing, plumbing, etc. The supervisor came out and agreed with us, but unless we could provide a "before" pic of the pipe, then there's no way we could prove that they caused the damage... WHAT?!! Who takes pictures of their healthy pipes behind walls?? You can clearly see what happened just by looking at it! See attached. The extensive damage was caused by the broken pipe, so they are liable for all the repairs, but this was the week before Xmas and we were hosting, so I gently appealed to the manager that it's obvious this damage was from inside-out, so please just do the right thing and fix the pipe you broke, then I will do the carpet and drywall repairs myself; I just want the pipe fixed before company arrives on Xmas. They dug in and refused to help at all. Just awful. BUYER BEWARE - They have nice technicians, but if they make a mistake, they will weasel out of it. My attorney is crafting a letter now.

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