United Rentals has an extensive inventory of high-quality power generation and HVAC equipment, including industrial air conditioners, portable heaters, portable dehumidifiers and portable generators for rent. We can provide customized heating, ventilating, air conditioning and power solutions for your next industrial manfacturing, construction, restoration or refining and petrochemical project site. Our power and HVAC experts offer support throughout your entire project, including project planning, equipment decisions, delivery, installation, on-site monitoring, equipment removal and more. Visit a United Rentals Power and HVAC branch today to learn more.
My interactions with United Power and HVAC have been nothing short of frustrating and disappointing. Over the course of approximately 10 interactions, I encountered consistently poor customer service, untrustworthy management practices, and a blatant disregard for their own mission statement.
Firstly, their customer service was abysmal. Each time I reached out for assistance, I was met with unhelpful responses, untruthfulness, and sometimes outright rudeness from their representatives. It seemed as though they were more interested in getting me off the phone than actually resolving my issues.
Secondly, the behavior of their managers was deeply concerning. On several occasions, promises made by managers were not followed through, leaving me feeling misled and undervalued as a customer. There was a clear lack of accountability and transparency in their management approach.
Moreover, United Power and HVAC failed to uphold the principles outlined in their mission statement. Their commitment to quality service and customer satisfaction was simply not reflected in their actions. Instead of prioritizing customer needs, they appeared to prioritize cutting costs and maximizing profits at the expense of customer experience.
Overall, my experience with United Power and HVAC has been extremely disappointing. From poor customer service and untrustworthy management to a failure to live up to their own mission statement, they have demonstrated a significant gap between what they claim to stand for and how they actually conduct business. As a result, I would caution others against placing their trust in this company until they make substantial improvements across these critical areas.
MP
Mark Paul
Dec 9, 2021
5.0
Brandon was great to deal with on getting the equipment on time and everyone worked hard to get it picked up in a timely manner. Great experience.
Frequently Asked Questions About United Rentals - Power & HVAC
What type of power & HVAC equipment is available to rent?
United Rentals offers a vast catalog of towable generators, distribution panels, temporary heating, air conditioners and chillers can fit any need. Contact our branch to learn more or visit our website to see available equipment.
How do I know what type of equipment I need for my jobsite?
Our experts are here to help. Contact our local branch or visit our website to work with a specialist to find the right needs for your jobsite.
Do you install & remove equipment?
Yes, our technicians are trained to deliver and install cooling and heating equipment at construction sites, commercial buildings and more.
Do you offer used equipment for sale?
Yes, for certain equipment including generators, air conditioners, dehumidifiers, and more. Check out our used equipment section on our website for the latest inventory.
What are your branch hours?
Our branch is open during the hours posted at our physical location. If you need assistance outside of these hours, you can call the branch directly and be connected to our after-hours call center. You can also find our 24/7 support number on our website for emergency assistance.
What types of power and HVAC equipment does United Rentals offer for rent?
United Rentals provides a wide selection of equipment including towable generators, distribution panels, temporary heating, air conditioners, chillers, dehumidifiers, and more to suit various project needs.
How can I determine the right equipment for my jobsite needs?
You can contact the local branch or visit United Rentals' website to work with an expert who will help identify what equipment is best suited for your specific project.
Does United Rentals provide installation and removal services for their equipment?
Yes, trained technicians deliver, install, and remove heating and cooling equipment at construction sites, commercial buildings, and other job locations.
Is used equipment available for purchase at United Rentals?
Yes, United Rentals offers used equipment such as generators, air conditioners, and dehumidifiers. You can view the latest inventory on their website.
What are the operating hours of the United Rentals Power & HVAC branch?
The branch operates from 7:00 AM to 5:00 PM Monday through Friday and is closed on Saturdays and Sundays. Holiday closures are also observed.
Does United Rentals offer equipment delivery and in-store pickup?
Yes, customers can choose either delivery or in-store pickup services for their equipment rentals.
Where is the United Rentals Power & HVAC branch located?
The branch is located at 350 N James St, Kansas City, KS 66118-1141, USA.
Which nearby rental and construction businesses can I find near United Rentals Power & HVAC in Kansas City?
Nearby businesses include Ahern Rentals for machine and tool rentals, Ahern Rntls-Kansas City which offers contractor and hardware store services, and Summit Truck Group specializing in truck sales and automotive parts.
What nearby transportation and logistics services are available around United Rentals in Kansas City?
Nearby you can find Rush Truck Leasing for truck rentals, Convoy Systems LLC for freight and cargo services, Butler Transport for truck rentals and RV rentals, as well as UPS Customer and Distribution Centers for shipping needs.
Are there any cultural or recreational points of interest near United Rentals Power & HVAC?
Yes, you can visit the Strawberry Hill Museum and Cultural Center for history and community services, or enjoy leisure time at GutterAlley Bowling League nearby.