Certified by Gibson's Heating & Plumbing, Inc. • Mar 08, 2026
HVAC Contractor
We’re a local, family-owned business serving
home and business owners throughout
Northeastern Indiana, Northwest Ohio and
Southern Michigan.
We pride ourselves in offering 5 star
experiences in customer service, heating,
cooling, plumbing and drains!
• Repairs, maintenance and replacements
• All makes and models
• Thorough diagnosis and options
• Upfront pricing, no surprises
• Complete cleanup of the work area
• 100% satisfaction guaranteed!
Location
Certified by Gibson's Heating & Plumbing, Inc. • Mar 08, 2026
Certified by Gibson's Heating & Plumbing, Inc. • Mar 08, 2026
Reviews
4.9
3,071 reviews
5 stars
2,897
4 stars
102
3 stars8
2 stars10
1 star
54
CE
C&Z Superior Exteriors
Mar 2, 2026
5.0
Bryce was very professional, friendly and timely. He gave great suggestions on next steps and other options for replacement of my heat pump without being pushy or trying to pressure me into anything. I would definitely have him again for any future service needs
BK
Beth Koch
Feb 23, 2026
5.0
The technician Owen was great. He was thorough, knowledgeable, and communicated our options clearly so we can choose how to proceed. I highly recommend Gibsons!
JS
Joey Snyder-Kloos
Feb 5, 2026
5.0
Owen was the consummate professional and Gibson was kind enough to refund the cost of a part installed once it became clear the part was not the defective point. That is good business 👍🏼
JG
Jeff Goatley
Jan 31, 2026
1.0
Awful experience with Gibsons. They did a preventive maintenance on my furnace which only led to multiple components failing on my furnace. Not to mention they didn’t properly put the wires inside my furnace which caused them to melt on the inducer. Now my house smells like burning plastic. I tried to have Gibsons come back and fix the issues but they were going to charge me to fix what they broke. I had masters come and fix everything. Go with masters instead. The after hours 3rd party service is a joke. Masters after hours I talked to a real employee of masters. Gibsons I got the classic call center run around. Then the after hours tech didn’t care when we called him back and seemed happy we decided to go with someone else so he didn’t have to come. They don’t stand behind anything like the reply says. They put the blame on me the customer when all I wanted is my furnace to work after paying nearly $1,000. Masters fixed everything for half the cost.
KW
Karol Wallen
Jan 31, 2026
5.0
Had to have a new HVAC system installed (1/19/26) before major winter storm. Corey McCoy and Reuben Hernandez came prepared to install new system quickly & efficiently. Nice guys, courteous & mannerly. Very happy with their work & would highly recommend Gibson Heating & Air. System is working great!
Frequently Asked Questions About Gibson's Heating & Plumbing, Inc.
What services does Gibson's Heating & Plumbing, Inc. offer?
Gibson's Heating & Plumbing, Inc. provides repairs, maintenance, and replacements for heating, cooling, plumbing, and drains services for all makes and models.
Where is Gibson's Heating & Plumbing, Inc. located?
They are located at 105 Industrial Pkwy, Waterloo, IN 46793, USA.
What are the business hours for Gibson's Heating & Plumbing, Inc.?
The business is open 24 hours a day, 7 days a week.
How can I contact Gibson's Heating & Plumbing, Inc.?
You can contact them by phone at +1 260-616-2309 or email at service@gibsonsheating.com.
Does Gibson's Heating & Plumbing, Inc. offer upfront pricing with no surprises?
Yes, they provide upfront pricing and ensure no surprises during service.
Is Gibson's Heating & Plumbing, Inc. a family-owned business?
Yes, it is a local, family-owned business serving the region since 1983.
What areas does Gibson's Heating & Plumbing, Inc. serve?
They serve home and business owners throughout Northeastern Indiana, Northwest Ohio, and Southern Michigan.
Are there any nearby places where I can grab a meal before or after visiting Gibson's Heating & Plumbing?
Yes, the Waterloo Truck Stop & Grill, an American restaurant, is nearby where you can eat before or after your visit.
Is there an automotive repair center close to Gibson's Heating & Plumbing for vehicle servicing?
Yes, First Class Auto Repair is nearby and offers automotive repair services, which might be convenient if you need car servicing during your visit.
What business or industrial places are near Gibson's Heating & Plumbing that I might find useful?
Nearby businesses include Star Technology (a plastic manufacturer), Suburban Propane, and Nucor Building Systems, which may be relevant for commercial clients or supply needs.
Brand Certified Facts from Gibson's Heating & Plumbing, Inc.
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