About
Water Purifiers
Since 1981, Pools of Fun has focused on living our “people first” policy. We are Indiana’s largest pool company and offer an extensive range of designs, environments, styles, and features to suit backyards and budgets of all sizes.We have five customer care centers, all of which are open during every season, in addition to our fully staffed service center. We encompass a “people first” offering of service, and this translates directly to our team – we maintain a comfortable and honest family atmosphere that includes our knowledgeable staff and certified technicians.With Pools of Fun, you’re working with experienced professionals. We’ve installed over 5,000 inground pools and boast a customer satisfaction rating of 98.5%.
Location
Hours
Reviews
4.5
242 reviews
5 stars
202
4 stars
7
3 stars3
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable service from technicians, highlighting their willingness to answer questions and provide thorough explanations.
Installation Issues
Several reviews mentioned significant problems with pool installations, including incorrect measurements and poor follow-up on mechanical issues.
Maintenance Support
Customers appreciated the ongoing maintenance support, particularly the weekly care programs, but some expressed frustration with unresolved issues and lack of effective communication.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about service quality and accountability, particularly regarding warranty claims and repairs.
Professionalism
Technicians were frequently described as professional and efficient, although some reviews indicated inconsistencies in service quality.
- MSMatthew SchneiderAug 19, 20255.0A great place to work!
- KWKeena WallaceJul 7, 20255.0Ashley was phenomenal to work with on my pool install! This is my first pool and I had so many questions and wanted to ensure that I knew the in's and out's of maintenance. She made me feel like there was no question that was stupid to ask, which trust me... I asked her a lot of the same questions, twice lol! She was kind, thoughtful and thorough! Cannot recommend the Pools of Fun team enough and now I'm excited to be a pool owner and so very thankful for Ashley and her expertise!!
- RGRoss GloverJun 23, 20255.0We built our pool with Pools of Fun 3years ago and have stayed with them since. Last year we struggled with algae, this year we joined the weekly pool care program and have been enjoying everyday with a clean safe pool.
- MMMary Jo MOOREJun 23, 20255.0The retail store always takes time to help.explain my water tests, when I got white water mold they got me right on with their Pool Care Team and had it cleared up in 5 days ! The grand babies were happy 😊
- KBKelsey BerrymanJun 23, 20255.0Pools of Fun took care of our pool while we unexpectedly had to leave state for an extended period of time. They custom built a pool care program to reflect our needs and kept us updated with pictures and chemical readings. While away our pump went down by he time we called the next day they had already sent out an estimate and scheduled date with in the same week. We are very grateful they were there to protect our investment.
Frequently Asked Questions About Pools of Fun
What services does Pools of Fun offer?
Pools of Fun offers a wide range of in-ground pool designs, environments, styles, and features to fit various backyards and budgets. They also have five customer care centers and a fully staffed service center.
Where is Pools of Fun located?
Pools of Fun is located at 3891 Clarks Creek Rd, Plainfield, IN 46168, USA.
What are the business hours for Pools of Fun?
Pools of Fun is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
When was Pools of Fun established?
Pools of Fun was established in 1981.
How experienced is Pools of Fun in pool installation?
Pools of Fun has installed over 5,000 in-ground pools with a customer satisfaction rating of 98.5%.
What is Pools of Fun's customer service philosophy?
Pools of Fun follows a 'people first' policy, creating a comfortable and honest family atmosphere with knowledgeable staff and certified technicians.
What category of products does Pools of Fun specialize in?
Pools of Fun is categorized under water purifiers as part of its offerings in pool services.
Are there any golfing or sporting goods stores near Pools of Fun?
Yes, Pools of Fun itself is also categorized under pool cleaning and sporting goods, offering additional options nearby for customers interested in sports-related products.
What automotive services are near Pools of Fun?
Nearby automotive services include Luxury Auto Depot for car sales and repair, and JT's Pro Auto Repair which offers car repairs and oil changes, helpful if you need vehicle services when visiting Pools of Fun.
Are there any dining options near Pools of Fun?
Yes, Theo's Italian is an Italian restaurant close to Pools of Fun, ideal for grabbing a meal before or after visiting the pool center.