Business Details
About
HVAC ContractorPlumber
MRS Heating & Cooling serves East Central Indiana residents and businesses with plumbing, heating, cooling, and air quality services. When you trust MRS with your furnace and air conditioner, your needs and comfort will always come first. In addition to being an EPA certified dealer, every service professional at MRS carries full NATE (North American Technical Excellence) certification. MRS is Carrier factory authorized, but we service all types of heating, cooling, and air purification systems.
Location
MRS Heating and Cooling
66 E County Road 400 North, New Castle, IN
47362, United States
Hours
Reviews
4.9
883 reviews
5 stars
833
4 stars
28
3 stars7
2 stars2
1 star13
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent service.
Timeliness
Customers frequently mention prompt responses and timely service, often highlighting quick arrival times for urgent issues.
Quality of Work
The quality of repairs and installations is highly praised, with many customers expressing satisfaction with the outcomes of their service.
Customer Service
Overall customer service is noted as friendly and helpful, with staff being attentive to customer needs and concerns.
Value for Money
Many reviews highlight reasonable pricing and good value for the quality of service received.
- JTJanet Twigg5 days ago5.0I have relied on MRS for years and have always had great service and reasonable pricing.
- EWElaine WiseNov 12, 20255.0MRS always provides us good service. The staff has been polite and their office communicates well. We have used their services for close to 20 years and recommend them to others.
- VSVeronica S.Nov 8, 20255.0Had an emergency with the heater making a loud sound very suddenly a day before temperature drop and first snow. Eric came out late at night to make sure our heat continued to work. He was very professional and went above and beyond in fixing the repair, as well as adding additional time and labor to ensure the problem did not reoccur. Also took the time to explain what was going on with the unit and discuss both immediate and long-term ways to manage the concern. Thanks!
- GTGina TinocoNov 7, 20255.0They are so professional and the service is on point. They communicate so well. We have them take care of all our needs because they are so reputable, reliable and fast
- BWBetty WeddleNov 4, 20255.0I'm always pleased with the service I get. Service techs are friendly and always explain what's going on. Also the ladies at the office are always helpful and friendly. The service plans are well worth the money.
Frequently Asked Questions About MRS Heating and Cooling
What services does MRS Heating and Cooling offer?
MRS Heating and Cooling provides plumbing, heating, cooling, and air quality services for residents and businesses in East Central Indiana.
Is MRS Heating and Cooling certified for their services?
Yes, MRS is an EPA certified dealer, and every service professional holds full NATE (North American Technical Excellence) certification. They are also Carrier factory authorized.
What types of heating and cooling systems does MRS service?
MRS services all types of heating, cooling, and air purification systems, with special authorization as a Carrier factory dealer.
What are the business hours for MRS Heating and Cooling?
MRS Heating and Cooling operates 24 hours a day, 7 days a week, including weekends and holidays.
Where is MRS Heating and Cooling located?
The business is located at 66 E County Road 400 North, New Castle, IN 47362, USA.
How can I contact MRS Heating and Cooling?
You can call them at their main phone number +1 765-836-4677 or use the alternate phone +1 765-529-6462.
Does MRS Heating and Cooling have an online presence?
Yes, MRS Heating and Cooling has a website at http://www.mrssolutions.com/ and a Facebook page at https://www.facebook.com/210583338963408.
What nearby services can customers access around MRS Heating and Cooling?
Customers can also find plumbing and HVAC services at MRS Lacy Plumbing nearby, as well as landscaping at Pro Green and agricultural supplies at Hamilton's Feed & Show Supplies or Harvest Land Co-Op.
Are there local religious or community organizations near MRS Heating and Cooling?
Yes, Mt Summit Christian Church is a nearby religious organization customers might visit in the area.
How can the nearby agricultural and landscaping services benefit customers visiting MRS Heating and Cooling?
Customers visiting MRS Heating and Cooling might also utilize nearby agricultural services like Harvest Land Co-Op and landscaping services at Pro Green for home and garden needs, offering convenient one-stop options in the community.