Brand Certified
MRS Heating and Cooling
4.9(953 reviews)
Certified by MRS Heating and Cooling • Mar 01, 2026
Business Details
66 E County Road 400 North, New Castle, IN
47362, United States
Certified by MRS Heating and Cooling • Mar 01, 2026
(765) 836-4677
Certified by MRS Heating and Cooling • Mar 01, 2026
http://www.mrssolutions.com/
Certified by MRS Heating and Cooling • Mar 01, 2026
About
Certified by MRS Heating and Cooling • Mar 01, 2026
HVAC ContractorPlumber
MRS Heating & Cooling serves East Central Indiana residents and businesses with plumbing, heating, cooling, and air quality services. When you trust MRS with your furnace and air conditioner, your needs and comfort will always come first. In addition to being an EPA certified dealer, every service professional at MRS carries full NATE (North American Technical Excellence) certification. MRS is Carrier factory authorized, but we service all types of heating, cooling, and air purification systems.
Location
Certified by MRS Heating and Cooling • Mar 01, 2026
MRS Heating and Cooling
66 E County Road 400 North, New Castle, IN
47362, United States
Hours
Certified by MRS Heating and Cooling • Mar 01, 2026
Reviews
4.9
953 reviews
5 stars
897
4 stars
31
3 stars7
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians were consistently described as polite, professional, and knowledgeable, providing excellent customer service.
Promptness
Many reviews highlighted the quick response times and punctuality of the service technicians.
Quality of Work
Customers reported satisfaction with the quality of work performed, including thorough diagnostics and effective repairs.
Communication
The business was praised for clear communication regarding service timelines and updates.
Emergency Services
While most reviews praised the emergency service, there was one negative experience regarding charges for a service that could not be completed.
- DADavid Allen3 days ago5.0The guys did a great job doing the work and explaining what they were doing. A past plumber had done some questionable work and they replaced ed it properly.
- BPbecca pearsonFeb 20, 20265.0I had a new furnace, thermostat, and central air installed this month. Staff was nice, professional, and knowledgeable. It was easy to get on a manageable payment plan, as well! I would recommend MRS to anyone in the area.
- JSJayme ShafferFeb 18, 20265.0He arrived 1.5 hrs before the time i was given. It only took him about an hour and my water was back on. Awesome service, Tyler didnt even laugh at my attempt at fixing plumbing!!!
- ASanna adenda sabijonFeb 12, 20265.0Mackenzie and his partner were professionals. They were punctual and respectful. They did the job well and answered all my questions. THey also wore shoe covers which I really prefer.They Also cleaned up well after installing everything. I would highly recommend them and MRS for a job well done.
- JMJena MoreyFeb 5, 20265.0Guys! Dustin was the MVP and hero of the extreme cold snap we had! Our furnace went out and the house quickly went down to 49 degrees. I couldn’t get anyone to answer my calls from other companies but as soon as we called MRS, they answered right away and prioritized our job. Dustin was reassuring and arrived quickly and got the finance fixed quickly. He even stayed to make sure it was working and the in house temperatures were climbing. The extreme cold probably had the service crew so busy, but he was professional and prompt. 10/10 would use MRS for every issue! Great communication with texts updating timeline as well. We are so impressed.
Frequently Asked Questions About MRS Heating and Cooling
What services does MRS Heating and Cooling offer?
MRS Heating and Cooling provides plumbing, heating, cooling, and air quality services for residents and businesses in East Central Indiana.
Is MRS Heating and Cooling certified for their services?
Yes, MRS is an EPA certified dealer, and every service professional holds full NATE (North American Technical Excellence) certification. They are also Carrier factory authorized.
What types of heating and cooling systems does MRS service?
MRS services all types of heating, cooling, and air purification systems, with special authorization as a Carrier factory dealer.
What are the business hours for MRS Heating and Cooling?
MRS Heating and Cooling operates 24 hours a day, 7 days a week, including weekends and holidays.
Where is MRS Heating and Cooling located?
The business is located at 66 E County Road 400 North, New Castle, IN 47362, USA.
How can I contact MRS Heating and Cooling?
You can call them at their main phone number +1 765-836-4677 or use the alternate phone +1 765-529-6462.
Does MRS Heating and Cooling have an online presence?
Yes, MRS Heating and Cooling has a website at http://www.mrssolutions.com/ and a Facebook page at https://www.facebook.com/210583338963408.
What nearby services can customers access around MRS Heating and Cooling?
Customers can also find plumbing and HVAC services at MRS Lacy Plumbing nearby, as well as landscaping at Pro Green and agricultural supplies at Hamilton's Feed & Show Supplies or Harvest Land Co-Op.
Are there local religious or community organizations near MRS Heating and Cooling?
Yes, Mt Summit Christian Church is a nearby religious organization customers might visit in the area.
How can the nearby agricultural and landscaping services benefit customers visiting MRS Heating and Cooling?
Customers visiting MRS Heating and Cooling might also utilize nearby agricultural services like Harvest Land Co-Op and landscaping services at Pro Green for home and garden needs, offering convenient one-stop options in the community.
Brand Certified Facts from MRS Heating and Cooling
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Certified March 01, 2026Yext Knowledge Graph
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