Customers consistently praised the friendly, professional, and responsive service from both technicians and office staff.
Reliability
Many reviews highlighted the company's reliability, with quick response times and effective problem resolution.
Pricing
While most customers found the pricing reasonable, a few mentioned concerns about specific charges being high.
Expertise
Technicians were frequently noted for their knowledge and ability to diagnose and fix issues efficiently.
Long-term Trust
Several customers expressed long-term loyalty to the company, citing years of satisfactory service.
NG
Nathaniel Grinar
Dec 31, 2025
5.0
Furnace wasn’t running right! Tech came in figured out the issue within minutes! Was the second time I have used them and always very friendly and very reliable! Thanks!
CF
Candy Fox
Dec 24, 2025
5.0
Always responsive and I trust them with our heat and air. They have presented cost options to cover both short term and long term term needs.
BR
Brenda Richardson
Nov 26, 2025
5.0
Great service & very nice people to work with.
MM
Marc McCoy
Nov 24, 2025
5.0
I have 2 heat pumps that service my home. Oeffinger Crone installed new outside units and the air handlers inside. They relocated the attic air handler to an existing closet on the 2nd floor. I was very satisfied with the installation and their price. Excellent service to my old units before I had them replaced. Professional and responsible service!
AR
Alice Roques
Nov 19, 2025
5.0
Absolutely wonderful! Highly recommend. 10 out of 10
Frequently Asked Questions About Oeffinger Crone Heating & Cooling Inc.
Do you offer emergency services?
We offer emergency service from 8a - 10p on the weekends and from 4:30p - 10p on the weekdays for an extra charge.
Does your company clean ductwork?
Unfortunately, our company is not equipped to clean the ductwork.
How much does it cost to receive an estimate/quote?
Estimates and quotes are free of charge.
Do you offer commercial service?
We service and install in both residential and commercial.
Do you install new construction?
Unfortunately at this time we do not offer installation for new construction.
Do you offer a service agreement?
Yes, we do. A standard service agreement starts at $172.50 for the year. This includes a tune-up in the fall and discounts if something does need to be replaced on your unit. This allows you to receive after-hours service at a discounted rate.
Do you offer free estimates?
Yes, we offer free estimates.
Do you offer emergency heating and cooling services?
Yes, emergency services are available from 8 AM to 10 PM on weekends and 4:30 PM to 10 PM on weekdays for an additional charge.
Can you clean air ductwork in my home or business?
No, we currently do not provide ductwork cleaning services.
Is there a charge for receiving an estimate or quote for services?
Estimates and quotes are provided free of charge.
Do you provide services for commercial properties?
Yes, we offer both service and installation for residential and commercial customers.
Can you install HVAC systems for new construction projects?
No, we do not offer installation services for new construction at this time.
What does your standard service agreement include and cost?
Our service agreement starts at $172.50 per year and includes a fall tune-up, discounts on replacements, and discounted after-hours service.
What are your regular business hours?
We are open Monday through Friday from 8:00 AM to 4:00 PM and closed on weekends and major holidays.
Where is Oeffinger Crone Heating & Cooling Inc. located?
Our address is 1601 Beechwood Ave, New Albany, IN 47150, United States.
What nearby places can I visit before or after my appointment at Oeffinger Crone Heating & Cooling?
You might visit Silver Street Park for some outdoor time or enjoy a meal and karaoke at Aces & Eights New Albany.
Are there any nearby services that complement HVAC needs?
Nearby, you can find Blake and Co. Electric Services for electrical needs and Niemann Services LLC for home improvement services.
How can nearby public services assist me when visiting Oeffinger Crone Heating & Cooling?
City of New Albany Parks and Recreation is close by for recreation, and Beechwood Animal Clinic is nearby if you need pet care during your visit.