Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their prompt response times and willingness to help.
Reliability
Many reviews emphasized the company's reliability, with customers noting their ability to quickly diagnose and fix issues, often on the same day.
Pricing
While most customers found the pricing reasonable and competitive, a few mentioned concerns about specific charges, indicating a mixed perception of value.
Experience
Long-term customers expressed high satisfaction with the consistent quality of service over many years, reinforcing trust in the company.
Professionalism
Technicians were frequently described as professional, thorough, and respectful, contributing to a positive overall customer experience.
AR
Alice Roques
5 days ago
5.0
Absolutely wonderful! Highly recommend. 10 out of 10
JM
Joi McRae
Nov 4, 2025
5.0
This company is the real deal. I have used them several times. They are kind and easy to speak with to schedule service. They were on time, very professional and efficient. The pricing was very reasonable also. I would highly recommend Oeffinger and Crone for your heating and air needs!
JS
Judy Strange
Oct 8, 2025
5.0
Oeffinger-Crone has been our family’s go-to for heating and air conditioning systems and service for 50+ years. Their technicians are friendly and knowledgeable. The office staff is helpful and will quickly get you scheduled for whatever HVAC needs you may have. I can always count on Oeffinger-Crone to take great care of this customer. I’m never disappointed.
PA
Phillip Allen
Sep 2, 2025
5.0
Oeffinger does a great job and prices are very reasonable. The technician are always on time and courteous. If you are looking for a good heating & cooling company. I recommend OEFFINGER.
JU
John Uland
Aug 12, 2025
5.0
Oeffinger installed a central air conditioning system for my family in the early 60s. I didn't return to this area until the 90s. The first time I needed an HVAC company I called a competitor because they had done the original install. They condemned the unit and told my wife she needed a whole new outside unit. She called me at work to tell me the news and I told her to hold off. I contacted Oeffinger and Mark sent a technician out right away. Less than $300 later we were back in business with no attempt to upsell me. Once again Oeffinger is my only call. They never have let me down! Thank you Mark
Frequently Asked Questions About Oeffinger Crone Heating & Cooling Inc.
Do you offer emergency services?
We offer emergency service from 8a - 10p on the weekends and from 4:30p - 10p on the weekdays for an extra charge.
Does your company clean ductwork?
Unfortunately, our company is not equipped to clean the ductwork.
How much does it cost to receive an estimate/quote?
Estimates and quotes are free of charge.
Do you offer commercial service?
We service and install in both residential and commercial.
Do you install new construction?
Unfortunately at this time we do not offer installation for new construction.
Do you offer a service agreement?
Yes, we do. A standard service agreement starts at $172.50 for the year. This includes a tune-up in the fall and discounts if something does need to be replaced on your unit. This allows you to receive after-hours service at a discounted rate.
Do you offer free estimates?
Yes, we offer free estimates.
Do you offer emergency heating and cooling services?
Yes, emergency services are available from 8 AM to 10 PM on weekends and 4:30 PM to 10 PM on weekdays for an additional charge.
Can you clean air ductwork in my home or business?
No, we currently do not provide ductwork cleaning services.
Is there a charge for receiving an estimate or quote for services?
Estimates and quotes are provided free of charge.
Do you provide services for commercial properties?
Yes, we offer both service and installation for residential and commercial customers.
Can you install HVAC systems for new construction projects?
No, we do not offer installation services for new construction at this time.
What does your standard service agreement include and cost?
Our service agreement starts at $172.50 per year and includes a fall tune-up, discounts on replacements, and discounted after-hours service.
What are your regular business hours?
We are open Monday through Friday from 8:00 AM to 4:00 PM and closed on weekends and major holidays.
Where is Oeffinger Crone Heating & Cooling Inc. located?
Our address is 1601 Beechwood Ave, New Albany, IN 47150, United States.
What nearby places can I visit before or after my appointment at Oeffinger Crone Heating & Cooling?
You might visit Silver Street Park for some outdoor time or enjoy a meal and karaoke at Aces & Eights New Albany.
Are there any nearby services that complement HVAC needs?
Nearby, you can find Blake and Co. Electric Services for electrical needs and Niemann Services LLC for home improvement services.
How can nearby public services assist me when visiting Oeffinger Crone Heating & Cooling?
City of New Albany Parks and Recreation is close by for recreation, and Beechwood Animal Clinic is nearby if you need pet care during your visit.