Greenwell Plumbing Heating & Air

4.8
4265 reviews
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Business Details

1840 Scott Rd, New Albany, IN
47150, United States
(812) 902-1273
https://greenwellservice.com/?utm_source=google&utm_medium=organic&utm_campaign=GMBListing-New-Albany-IN&se_campaign=Digital-ScheduleEngine-GMB-NewAlbany&se_action=eyJ0eXBlIjoic2Utc2hvdy1tb2RhbCJ9
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About

Heating Contractor

Location

Greenwell Plumbing Heating & Air
1840 Scott Rd, New Albany, IN
47150, United States

Hours

Reviews

4.8
4,265 reviews
5 stars
3,961
4 stars
153
3 stars
30
2 stars
22
1 star
99

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Timeliness

Many customers appreciated the prompt response times and quick service.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, feeling that costs were excessive or not transparent.

Customer Service

Customers noted good communication and helpfulness from staff, although some experienced issues with follow-up.

Quality of Work

Overall, the quality of work performed by technicians received positive feedback, with many customers expressing satisfaction.
  • VW
    Vonda Woods
    5 days ago
    5.0
    In All the yrs we've dealt with Greenwell starting with the brothers on corydon pike yrs ago (many) we've not a bad word to say!! We know better to call anyone else in our area, you guys can't be beat. And your workers are all 👍 great. Carl & I thank you, Sincerely, Carl and Vonda Woods
  • DH
    Doug Hunt
    6 days ago
    5.0
    I called Greenwell Plumbing on a Sunday afternoon and they were out with a tech early Monday. I feel that is great service. Tommy Works was the technician. Tommy did a great job and explained very clearly what he considered the problem. That was very helpful for me.
  • JD
    Jennifer Dennis
    Nov 15, 2025
    1.0
    I'd give 0 stars if I could. Had an appointment yesterday they ran behind on a job and had to reschedule. Fortunately for the next day, today they went to the wrong address due to their error, so they reschedule AGAIN. I called back they offered a coupon but said they could still come today. Thats great I said let's do it. 5 min later I got a text they've rescheduled for Monday without our knowledge and no one will be home. They DO NOT value their customers time as their appointments are a 6-7 hour window and one of us has been home waiting for them to show up. Find someone else.
  • CB
    Charlene B
    Nov 12, 2025
    1.0
    Previous repair sprung a leak and then hot water line busted. Called for service. Plumber who showed up to provide estimate not professional in conduct, gave estimate and we called office to request a tech we were familiar with. 7 days later, after promises of appts set and rescheduled, of having no hot water and many days of no water at all, we went with someone else. Greenwell was great when privately owned. Now it's too big to care.
  • ZD
    Zachary Dawson
    Nov 11, 2025
    5.0
    Dylan went above and beyond all expectations. He identified the water leak in the hot water heater and gave us options on what to do next. He replaced it the same day. Very quickly and neatly. He was very professional, courteous, and knowledgeable. He took the time to explain what he was doing and answer all our questions and made it a great experience. You are lucky to have such an employee working for you.
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Frequently Asked Questions About Greenwell Plumbing Heating & Air

What services does Greenwell Plumbing Heating & Air provide?

Greenwell Plumbing Heating & Air is a heating contractor offering plumbing, heating, and air conditioning services.

Where is Greenwell Plumbing Heating & Air located?

It is located at 1840 Scott Rd, New Albany, IN 47150, USA.