Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Efficiency
Customers praised the promptness and efficiency of the service, with many technicians completing repairs quickly.
Communication
Technicians effectively communicated options and explained the work being done, ensuring customers felt informed.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling it was high for certain repairs.
Overall Satisfaction
Many reviews highlighted high levels of customer satisfaction with the quality of work and service provided.
DR
Doug Rodick
5 days ago
5.0
This was as pleasant experience for having someone install a garage door that you could have. The technician, Kevin Schmidt, showed up within the estimated promised arrival time. He began by describing his understanding of my expectations and describing the installation process. After he received my agreement, he gave me an estimate of how long it would take to complete the installation. Of course I realized that the time estimate was dependent on many things that may be out of Kevin's control, but he was able to finish within the estimated time. He took plenty of time to walk through all of the programming and thoroughly explained how all of the accessories. The installation is beautiful, quiet and well sealed against the elements. Not only did Kevin do a good job, but he represented Overhead door with both his workmanship and his customer-friendly demeanor.
DS
Doug Snyder
6 days ago
5.0
Unfortunately I can only give 5 stars! I first contacted another big garage door company about a week ago and I’m still waiting for them to reply. Overhead Garage will always get our business. Dave was very professional courteous and quick! GIVE HIM A RAISE!!!
LY
Larry Yeater
Nov 14, 2025
5.0
Our garage door opener was dead after the power came back on from a power outage. I was able to schedule a service appointment by calling into the Overhead Door after hours number. Andrew arrived within the scheduled window and thoroughly explained what he was going to troubleshoot. He quickly found the fried system board and gave us an estimate on the replacement plus a few additional recommendations. Once we agreed on the repairs, Andrew went to work and did exactly what was agreed upon. Andrew was pleasant and professional. I would recommend Andrew and Overhead Door to anyone who has garage door issues.
CW
Corri W-G
Nov 6, 2025
5.0
The only reason I'm giving the company a 5 star rating is becasue of Dustin the tech that serviced my garage door. Dustin did a great job. He was professional, good communication , on time and pet friendly. Also to Melody( I think) in customer service, who called me back to confirm my rescheduled appointment when the A.i. assistant got the dates and days mixed up.
If it wasn't for these two persons I spoke of, I would have given them a 1 star rating. I didn't mind the service call price of $70 but replacement of 2 cables and rewinding the spring for $282 was just price overkill.
JB
Joe Bartush
Nov 5, 2025
5.0
I called the answering service Tuesday evening. Steven Brillhartwith showed up as the first appointment on Wednesday morning.
Gentleman, assessed the problem and replaced the springs quickly and efficiently.
Door is working again without any hassle.
Steven Brillhartwith did the great job quickly and efficiently.
Will continue to call Overhead Door for my garage door issues. Thanks.
Frequently Asked Questions About Overhead Door Company of South Bend-Mishawaka
What are the operating hours of Overhead Door Company of South Bend-Mishawaka?
The business operates 24 hours a day, every day of the week.
Where is Overhead Door Company of South Bend-Mishawaka located?
It is located at 13644 McKinley Hwy, Mishawaka, IN 46545, USA.
How can I contact Overhead Door Company of South Bend-Mishawaka?
You can call them at +1 574-259-2822 or reach out via email at rservice@ohdsb.com.
What services does Overhead Door Company of South Bend-Mishawaka provide?
They specialize in garage door supply and door systems.
In which areas does Overhead Door Company of South Bend-Mishawaka offer service?
They serve multiple cities including South Bend, Mishawaka, Granger, Elkhart, Goshen, Warsaw in Indiana, as well as Niles, Edwardsburg, and Buchanan in Michigan among others.
Are there any nearby automotive repair shops around Overhead Door Company of South Bend-Mishawaka?
Yes, nearby automotive repair shops include Commotion Customs LLC, Lab Auto Specialist, Leading Edge, and Perry Auto – Mishawaka, among others.
Can I visit a coffee shop close to Overhead Door Company of South Bend-Mishawaka?
Yes, Toccoa Coffee, a coffee shop and cafe, is located nearby for your convenience.
Is there a fitness center close to Overhead Door Company of South Bend-Mishawaka?
Yes, Let's Go Fitness Center, a gym and sports venue, is located nearby for fitness activities.
What other home improvement and hardware stores are near Overhead Door Company of South Bend-Mishawaka?
Nearby stores include Stahl Painting Company LLC and Loader Parts Source, which also offers contractor services.
Does Overhead Door Company of South Bend-Mishawaka have a website and social media presence?
Yes, their website is https://1800overhead.com and they have a Facebook page at https://www.facebook.com/325096280920171.