Business Details
About
Flooring Store
Comfort Flooring was founded in 1988 in the small town of Lakeville in northern Indiana. In 2006 we moved our operation 3120 N Home Street Mishawaka, IN into our current 6000sf showroom. Our stylish showroom offers tile, hardwood, vinyl plank, laminate and carpet. We offer installation of all flooring types as well as custom tiled showers, backsplashes and fireplaces. The owners, Kristy & Roger Rice, take great pride in training and maintaining our outstanding level of customer service and installation. Our employees are dedicated to the continued learning of our markets and products so we can provide our customers with the most knowledgeable staff in the flooring market.
Location
Hours
Reviews
4.8
120 reviews
5 stars
110
4 stars
3
3 stars0
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of staff members, particularly Wendy, Kristy, and Tina, who provided excellent guidance throughout the selection and installation process.
Installation Quality
Many reviews highlighted the professionalism and skill of the installation teams, noting that they were prompt, clean, and attentive to detail.
Product Selection
The business offers a wide variety of flooring options, with customers appreciating the quality and range of products available.
Overall Experience
Most customers reported a smooth and enjoyable experience from start to finish, with many expressing a desire to return for future projects.
Communication Issues
A few reviews mentioned problems with communication and delays in service, indicating that some customers had less favorable experiences.
- TMTy Miller3 days ago5.0Wendy is the best! She went above and beyond to help me in a pinch. Extremely nice, great customer service, and great pricing.
- TSTeri Summersgill5 days ago5.0Comfort Flooring did a great job installing my new carpet. The technician even cleaned up afterwards.
- JSJennifer SprayDec 23, 20255.0Wendy was extremely helpful with the design of our new flooring. She listened to what our needs were, budget and our style. Our experience was great with design, measure and install. We are so happy with how it all turned out and the quality of everyone we encountered.
- KTKelly TaharaDec 10, 20255.0Wendy reviewed our order and highlighted some additional items I missed. I thank her for doing that. It saved us time and effort completing the job. Plus she always has a smile to greet us.
- ATAngela TesoNov 5, 20255.0This place was great! I went in with a flooring emergency and Kevin and Hunter helped me quickly while answering my rapid fire questions. I would hands down recommend this place.
Frequently Asked Questions About Comfort Flooring
Where is Comfort Flooring located?
Comfort Flooring is located at 3120 N Home Street, Mishawaka, IN 46545, USA.
What types of flooring does Comfort Flooring offer?
Comfort Flooring offers tile, hardwood, vinyl plank, laminate, and carpet flooring options.
Does Comfort Flooring provide installation services?
Yes, Comfort Flooring offers installation services for all types of flooring as well as custom tiled showers, backsplashes, and fireplaces.
What are the store hours for Comfort Flooring?
Comfort Flooring is open Monday through Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Who owns Comfort Flooring and how do they ensure quality service?
The owners, Kristy & Roger Rice, maintain high levels of customer service and installation quality by training their staff and staying knowledgeable about flooring markets and products.
Which cities does Comfort Flooring serve?
Comfort Flooring serves Mishawaka, Elkhart, Granger, South Bend, and Osceola in Indiana.
How can I contact Comfort Flooring?
You can contact Comfort Flooring by calling +1 574-255-9034 or emailing kristy@comfortcarpets.com.
What nearby services can help with transportation to Comfort Flooring?
Nearby, 1st Class Limousine and Penn Harris Madison Transportation offer limo and transportation services that could assist customers in reaching Comfort Flooring.
Are there any nearby businesses offering complementary services for home improvement?
Yes, nearby businesses include MGR Masonry, LLC for masonry, Tyler's Heating and Cooling for HVAC and plumbing, and Nationwide Janitorial Service for cleaning and carpet cleaning services.
What local attractions or recreational centers are near Comfort Flooring?
Gymnastics Michiana, a gymnastics center and sports venue, is located nearby where customers might visit before or after shopping at Comfort Flooring.