Business Details
About
Flooring Store
Comfort Flooring was founded in 1988 in the small town of Lakeville in northern Indiana. In 2006 we moved our operation 3120 N Home Street Mishawaka, IN into our current 6000sf showroom. Our stylish showroom offers tile, hardwood, vinyl plank, laminate and carpet. We offer installation of all flooring types as well as custom tiled showers, backsplashes and fireplaces. The owners, Kristy & Roger Rice, take great pride in training and maintaining our outstanding level of customer service and installation. Our employees are dedicated to the continued learning of our markets and products so we can provide our customers with the most knowledgeable staff in the flooring market.
Location
Hours
Reviews
4.7
116 reviews
5 stars
106
4 stars
3
3 stars0
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and helpful throughout the selection and installation process.
Installation Quality
The installation teams received high marks for professionalism, efficiency, and attention to detail, with many customers expressing satisfaction with the final results.
Product Selection
Comfort Flooring offers a wide variety of flooring options, with many customers appreciating the extensive selection and quality of products available.
Communication
While most reviews highlighted good communication, a few customers reported issues with responsiveness and scheduling, indicating room for improvement in this area.
Overall Experience
The majority of customers reported a positive overall experience, with many expressing eagerness to return for future projects and recommending the business to others.
- ATAngela TesoNov 5, 20255.0This place was great! I went in with a flooring emergency and Kevin and Hunter helped me quickly while answering my rapid fire questions. I would hands down recommend this place.
- DSDanielle SautterNov 2, 20255.0The team at Comfort Flooring is amazing! I work most often with Alicia and she does a great job managing the client experience and communication, and ensures the projects go according to plan. I have used Comfort for numerous projects for carpet, LVP and engineered hardwood. I highly recommend them without reservation for your home projects.
- SMStephanie MyersSep 10, 20255.0We recently had new backsplash put in our kitchen. The service was fantastic and timely. The finish product turned out beautifully. Comfort Flooring has been great to work with.
- BKBarb KracherAug 20, 20255.0I searched several carpet stores and ended up at Comfort Flooring. Wendy and the staff there were not only professional, but friendly and went above and beyond to find the perfect carpet for my 4 bedrooms, Chuck Young the installer worked magic to install carpet around floor to ceiling closet shelves. He did a fantastic job was personable and professional. Great company to work with.
- EDEileen DialAug 8, 20255.0Great to work with.
Frequently Asked Questions About Comfort Flooring
Where is Comfort Flooring located?
Comfort Flooring is located at 3120 N Home Street, Mishawaka, IN 46545, USA.
What types of flooring does Comfort Flooring offer?
Comfort Flooring offers tile, hardwood, vinyl plank, laminate, and carpet flooring options.
Does Comfort Flooring provide installation services?
Yes, Comfort Flooring offers installation services for all types of flooring as well as custom tiled showers, backsplashes, and fireplaces.
What are the store hours for Comfort Flooring?
Comfort Flooring is open Monday through Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Who owns Comfort Flooring and how do they ensure quality service?
The owners, Kristy & Roger Rice, maintain high levels of customer service and installation quality by training their staff and staying knowledgeable about flooring markets and products.
Which cities does Comfort Flooring serve?
Comfort Flooring serves Mishawaka, Elkhart, Granger, South Bend, and Osceola in Indiana.
How can I contact Comfort Flooring?
You can contact Comfort Flooring by calling +1 574-255-9034 or emailing kristy@comfortcarpets.com.
What nearby services can help with transportation to Comfort Flooring?
Nearby, 1st Class Limousine and Penn Harris Madison Transportation offer limo and transportation services that could assist customers in reaching Comfort Flooring.
Are there any nearby businesses offering complementary services for home improvement?
Yes, nearby businesses include MGR Masonry, LLC for masonry, Tyler's Heating and Cooling for HVAC and plumbing, and Nationwide Janitorial Service for cleaning and carpet cleaning services.
What local attractions or recreational centers are near Comfort Flooring?
Gymnastics Michiana, a gymnastics center and sports venue, is located nearby where customers might visit before or after shopping at Comfort Flooring.