Customers consistently praised the friendly, professional, and knowledgeable technicians, highlighting their courteous interactions and willingness to explain issues clearly.
Efficiency
Many reviews noted the promptness and efficiency of service, with technicians arriving on time and completing repairs quickly.
Quality of Work
The quality of repairs and installations received high marks, with several customers expressing satisfaction with the thoroughness and effectiveness of the work done.
Affordability
Customers appreciated the reasonable pricing and transparency regarding costs, often noting significant savings compared to other companies.
Reliability
The business is frequently recommended for its reliability and trustworthiness, with many customers stating they would return for future HVAC needs.
DH
Dusti Hyatt
4 days ago
5.0
I have been using this company for 3 years and each time they come the experience has been exceptional. The techs are very friendly and knowledgeable.
TM
Troy Markley
5 days ago
5.0
Great service! From the sales rep to the install crew, they were all freindly, helpfull and knowledgeable. Explained everything well. Quick and clean install. Very satisfied customer.
AR
aruna rau
Jan 3, 2026
5.0
My heater quit working overnight. Marcus with Family Heating And Air Conditioning was helpful and getting it started and responded immediately.
We as a family appreciate you . thank you for your service.
AS
Austin Schulmeyer
Dec 31, 2025
5.0
Christian from Family Heating and Air came out and explained everything he was doing. He was very knowledgeable and helpful. I originally had an after hours call set up. He was able to come during regular business hours which saved money. He was efficient and thorough. I originally thought something was wrong with the furnace as it would not heat and was blowing cold air. Found out the filter needed changed more frequently than my previous filter type. This fixed the heat issue. He did not try to sell me anything, let me know that most everything looked good and they would return in the spring for maintenance and cleaning. Would recommend this company to my family and friends.
IT
Illustrious Travels
Dec 29, 2025
5.0
My entire interaction from scheduling to service performance was exceptional. Amazing customer service. Christian was my service tech and he was extremely knowledgeable and explained everything very thoroughly. I would definitely recommend this company.
Respectfully,
Alexis T.