Certified by Family Heating & Air Conditioning • Mar 01, 2026
Reviews
5.0
1,079 reviews
5 stars
989
4 stars9
3 stars2
2 stars1
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and knowledge of the technicians, highlighting their ability to explain issues clearly and provide helpful solutions.
Reliability
The business is noted for its punctuality and quick response times, especially during emergencies, with many customers expressing satisfaction with timely service.
Honesty and Transparency
Reviews frequently mention the company's honest approach, avoiding high-pressure sales tactics and providing clear, realistic options for HVAC needs.
Quality of Work
Customers reported high satisfaction with the quality of work performed, including thorough inspections, effective repairs, and clean installations.
Value for Money
Many customers appreciated the reasonable pricing and value offered, particularly through maintenance plans and transparent pricing for services.
TO
Trisden Odle
6 days ago
5.0
Marcus at Family Heating & Air is the type of person you want to do business with. He will actually listen to you and provide a solution that will help. I have seen his work in the community and it speaks volumes!!
SK
Steve Kordesh
Feb 21, 2026
5.0
We used Family for our new furnace and heat pump. Pleased with process of choosing unit. No high pressure, just honest review of the choices. Have now been using them for regular maintenance. Every interaction from the install to the maintenance visits has been professional, on time, with great communication. Our heating and a/c bills have decreased around 20-25%.
AP
Alex Purvis
Feb 17, 2026
5.0
Family Heating & Air helped service a rental condo for me when I lived out of state for years. Always punctual and affordable. Never had to worry about their servicemen in the unit when I couldn’t be there to oversee what they were doing. And they answer their phone, more than I can say for most of the other ppl that helped upkeep the unit!
NC
Nick Coffman
Feb 13, 2026
5.0
After obtaining numerous estimates that partially met our budget and equipment needs, we reached out to Family. Mike was professional, knowledgeable, and clearly understood what we hoped to achieve. He presented three options in our budget that also met our comfort needs the same day in which the initial walkthrough occurred. He understood and outlined common weak points unique to our pre-war two-story home and offered clear, realistic solutions. While we haven’t yet committed to Family for our project, it’s clear they had the best options. I hope to provide an update if and when we proceed with the project in the very near future. Overall, a great first experience. (2/13/26)
JK
Jallah K'Peahay
Feb 11, 2026
5.0
Jacob serviced our old furnace (as well as a repair to our condensate pump) and was very friendly and patient with my questions as a first time homeowner.
He was thorough on providing education on our furnace, providing quotes, and efficient in the work performed.
I felt very taken care of as a customer. We will be relying solely on Family Heating and Air Conditioning for all of our future furnace and HVAC needs in the future, as a result of how great our experience was.
Frequently Asked Questions About Family Heating & Air Conditioning
What services does Family Heating & Air Conditioning provide?
Family Heating & Air Conditioning is an HVAC contractor offering heating and air conditioning services.
Where is Family Heating & Air Conditioning located?
It is located at 4771 North Franklin Road, Lawrence, IN 46226, USA.
What are the business hours of Family Heating & Air Conditioning?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Family Heating & Air Conditioning?
You can reach them by calling +1 317-577-8077.
Since when has Family Heating & Air Conditioning been operating?
The business has been established since 1980.
Does Family Heating & Air Conditioning have an online presence on social media?
Yes, they have a Facebook page at https://www.facebook.com/651234568273744.
Are there any nearby grocery stores close to Family Heating & Air Conditioning?
Yes, Johanne family grocery store is nearby, making it convenient to shop for essentials before or after your service appointment.
What dining options are available near Family Heating & Air Conditioning?
You can visit Cugino's Pizza or Dairy Queen Grill and Chill for dining near the HVAC business.
Are there any parks or recreational areas close to Family Heating & Air Conditioning?
Lawrence Park is nearby, offering opportunities for outdoor activities before or after your visit.
What other home improvement services are available near Family Heating & Air Conditioning?
Nearby options include Cameron Electric Inc for electrical services and Allen's Tree Service for landscaping and tree services.
Brand Certified Facts from Family Heating & Air Conditioning
Family Heating & Air Conditioning partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Syndication Network
Approved business data is pushed to 100+ publishers, including: