Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services

Reviews

• PM

  Polly Marvin

  2 days ago
  5.0
  The guys were all busyness and polite and they trouble shot very corner very good at what they do ,if I every need them again I will call with no hestionThank -you Roto-Rooter
• EV

  Elly Villars

  6 days ago
  1.0
  We had to call them out for an overflowing toilet that caused water damage and made a huge mess. While they did solve our problem, it took a really long time for them to do so, which I wouldn’t mind except for the fact that their customer service was awful AND they tried to claim that we didn’t pay them. They even threatened us with a lien even though we paid. They tried to charge us DOUBLE for a job they didn’t do. They said they were going to rip up our floors and assist us with the water damage. They didn’t. There was also apparently a signature that was attributed to my father that he didn’t sign…. Makes you wonder. The first time I left a bad review, the man stopped me from going to work to argue with me about it. I don’t recommend hiring them unless you like being overcharged and dealing with drama. oh and they litter. We were finding black gloves in our yard for weeks.
• BB

  Brian

  Apr 1, 2026
  5.0
  My guys showed up early and figured out the problem. My sewage lines are very old and possible rebuilt sometime in the past (my house was built in 1890). They cleaned my lines all the way out to the city main line. I am so pleased with the service and friendliness of my techs. I will be a repeat customer.
• JL

  Jason Little

  Mar 27, 2026
  5.0
  We had technician James come out to our apartment complex on Atlantic Street in Huntington he was the first guy that knew exactly what he was doing did a tremendous job was able to locate the problem for us and was very professional and very satisfied with his service
• MM

  Monroe

  Mar 17, 2026
  5.0
  If you were to look at my recent reviews, you will find our last experience, just a few days prior to this visit from Roto Rooter. The visit we had from Roto-Rooter experience was literally night &day from Charlie Brown in Marion Indiana. Charlie Brown had a mess, dragging equipment around, left puddles on the new bathroom floor, nope. Not Roto Rooter. They came in the door with booties on, greeted us, spoke and was respectful, conversation with us to ensure we knew what was going on, what’s next it was seriously perfect and they were not trying. They were honest, genuine and extremely informative. I really appreciate this more than you guys might think. Not only does it leave a good impression but you better believe I will pass your guys name on to everyone. The work was perfect sure. I’ll call back because I felt comfortable with them in our home, and trusted they will take care of our place like they do their own and they’re honest. **UPDATE** Roto Rooter came back, had to tear the yard up. We just spent a little bit of money sweating, overseeding , spraying and some other work. Not only did he listen to me and not look at me like I was asking something I should t be asking. He said no problem, and the whole crew worked to make sure it was left how I want it. Thanks again guys. I’ll say, for as big of a job, and the hurdles they had I’m very pleased. AGAIN. No I’m not a paid reviewer either. I just get a lot of mediocre work done so it’s refreshing when someone works for you and goes the extra mile.

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