Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services

Reviews

• BM

  Billy Minns

  3 days ago
  1.0
  Called roto cause I had a clogged sewer line, Travis told me my line was broke Crack bad shape got it parsley open,lasted two weeks, call them back said couldn't put all auger down might get stuck,$7,900 could fix it. So I Called qph for second opinion. Said nothing is wrong but it's clogged pipes look great they showed me video, roto didn't I even asked. So don't use them unless you want to get robbed
• DB

  Debra Bratcher

  4 days ago
  5.0
  Roto Rooter's Travis Riley did a very thorough job. More thorough than I expected. I appreciate the kindness and patience with me asking lots of questions. I highly recommend Travis and Roto Rooter for any of your plumbing problems. I have had to use them before today. They had one job they did very thorough and another job that Travis will be doing in a day or two which is much needed and I would not have known about it had he not been so thorough with his job. Thank you so much. I high recommend Roto Rooter and Travis Riley for any plumbing work coming your way. Thank you.
• MC

  Mack Cummings

  5 days ago
  1.0
  DO NOT USE THIS COMPANY. Let me tell you why. I am a journeyman tradesman and a new homeowner. I secuduled a technician come and check the entire water, drain, and septic system for leaks. Scheduled between 10am-12pm while I would be at home. They call me at 11:45AM to tell me they can be there between 4PM-6PM, which I'd be a work at that time. So I had my gf stay there so they could come do their job. Within 35 minutes from arriving he had already left. He did no work. He did not even turn on a faucet, he did not even enter the house. He did not do a pressure check. He did not use a drain camera. He did not even have a tool in his hand once. I watched him on camera lean on my rare, freshly waxed, Jaguar car a couple different times and he even sat his tablet on the trunk. I called and had my person there remove the tablet and hand it to him. SMH. Then he charged me $145, then he didnt even enter the correct info on the card which made it decline. Absolutely terrible service. Will be going in there to talk to the boss and demanding my money back first thing in the morning. If I get any static, I will contact my attorney, but egally I need to let them make it right before I do that. I'm hoping for the best, but I'm not expecting any proffesionalism from this company. If I get my money back or get a real tech to do a proper job, then I guess I'll update this review.
• KS

  Katherine Slider

  5 days ago
  5.0
  My husband and I have owned our home for 3 years. We have always dealt with slow drains and sewage smell at times. We decided we wanted to focus on attempting to find a solution. We called Roto Rooter and they sent James V. He gave us an honest, straight forward diagnosis of a whole home repiping. We were scared for the cost and the overall time it would take. James gave us a very decent estimate, that he maintained even after finding a few other issues the day of the project. The entire job took one guy about 6 hours to complete. We will most certainly be asking for James in the future. He was honest, dependable, and friendly. It helped that he had a decent playlist running during his work in our crawl space. Will definitely be recommending them to my friends and family.
• TM

  tammy mcnelly

  Feb 26, 2026
  5.0
  We experienced a sewage backup in our home and it was incredibly stressful Nate G and his team responded quickly, took control of the situation and handled everything with professionalism and care. They explained the entire mitigation process clearly and made sure our home was cleaned, sanitized and safe. Their communication attention to detail and respect of our property really stood out. What could have been a nightmare was handled smoothy thanks to their expertise. I highly recommend Nate and his team for any sewage or water needs. Truly a five star service

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