Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services
4.81653 reviews
Business Details
About
PlumberDrainage ServiceEmergency PlumbersSewer & Drain CleaningSewer Cleaning CompanyWater Heater SalesWater Heater ServiceWater PurifiersFlood Control Equipment
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between.
Location
Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services
1354 E 100 N, Kokomo, IN
46901, United States
Hours
Reviews
4.8
1,653 reviews
5 stars
1,481
4 stars
96
3 stars16
2 stars11
1 star
49
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians were consistently described as polite, knowledgeable, and professional in their service.
Timeliness
Many customers appreciated the prompt response and quick service, often highlighting same-day appointments.
Customer Service
Overall, customer service was noted as friendly and helpful, with technicians explaining issues clearly and providing options.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling it was excessive or not transparent, particularly in emergency situations.
Quality of Work
While many reviews praised the quality of work, there were instances where customers felt the service did not meet expectations or was incomplete.
- JTJacob Teuscher5 days ago5.0septic issues happened on a Sunday, was able to talk to someone and they scheduled someone to come out on Monday. Finished the repair on Tuesday! very impressed with the response time and repair!
- TTTamara Grandstaff (Tammy)Dec 28, 20255.0We had a broken pipe and needed to have it capped off. It just happened to be on a Sunday evening. The technician came and fixed it in the middle of a rainstorm at the end of December 2025. He was very sweet and kind and respectful. I would recommend these guys to anyone that asked.
- JRJackie RamirezDec 27, 20255.0I didn’t see my first post so I will do it again. Gavin came to fix a clogged pipe and was very professional and explained to me what he was going to do. He is very knowledgeable and had the job done in good time. He put everything back together and cleaned up afterwards. I would recommend Gavin and roto rooter for any plumbing issues. Thanks Gavin.
- TBTamara BrownDec 24, 20255.0Jim from Roto-Rooter did a very professional job, he was very thorough and made sure everything was working correctly. I was very pleased with his knowledge and his manner, very polite. He is also setting us up for another contractor to check out the way the drains were installed in the house, and get an estimate on what it will take to correct the issue. The house before we bought it was an issue from the beginning, drains not made with all PVC piping. A little worried what it will cost though, but at least the job will be correctly resolved. Thank you for your service. David William Brown
- BBBrady BrowerDec 12, 20251.0In years past this company has been helpful in many issues I have had on my rental properties. Over the last few years I have seen their policies and procedures change and also their cost to do work has gone way up. Along with their labor pool decline. Their last visit to my unit was a disaster. The tech used a little tool for a main line cleanout that serviced multiple units. 2.5 hours later he left without a cleared line and told me the next guy up the line will be reaching out for a call about putting a camera to this. Later that day he called and said that he would be doing a camera but that is it as he felt the tech had done all he could for the company and the next step would be to locate it with the camera and then plan a dig outside the home. Mind you this is under a garage and or a concrete driveway. At this point I told him that if they are not going to attempt more I am not interested in doing whatever he had planned outside nor did I want that type of bill without hard info of a line that was collapsed or obstructed severely by roots. None of which I have been given nor did they seem interested. I then reached out to another local company and once they moved tools in they cleared the problem in 20 minutes using a much bigger machine. Also the amount of drain materials slung around the 1/2 bath walls and everything was disgusting. Let me tell you that at this point of time there are many other companies qualified to do this kinda work.
Frequently Asked Questions About Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services
What services does Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services offer?
Roto-Rooter offers full-service plumbing, drain cleaning, and water cleanup services, specializing in emergency same-day service for issues ranging from clogged toilets to full sewer replacements.
Where is Roto-Rooter located?
Roto-Rooter is located at 1354 E 100 N, Ste. B, Kokomo, IN 46901, United States.
What are the operating hours of Roto-Rooter?
Roto-Rooter operates 24 hours a day, 7 days a week, providing continuous service every day.
How can I contact Roto-Rooter for plumbing emergencies?
You can contact Roto-Rooter by phone at +1 765-216-3900 or email deanna.toledo@rotorooterindiana.com for plumbing emergencies and other services.
What payment options are accepted at Roto-Rooter?
Roto-Rooter accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment methods.
When was Roto-Rooter established?
Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services was established in 1935.
Which nearby places can customers visit after their appointment at Roto-Rooter?
After visiting Roto-Rooter, customers might enjoy exploring Kokomo Skate World for ice skating or stop by Peshewa Coffee Co. or Doubting Thomas for a coffee or meal.
Are there any nearby places for customers who need to ship or receive packages around Roto-Rooter?
Yes, nearby you can find the UPS Customer Center and XPO, both providing shipping and freight services to assist with your package needs.
What other professional services are located near Roto-Rooter?
Near Roto-Rooter, you can find services like Untapped Chiropractic for health and medical needs, and The Counseling and Wellness House for mental health counseling.
How can customers find Roto-Rooter using local landmarks or businesses?
Roto-Rooter is near Howard Coun-Tees Screen Printing & Embroidery and Coach House Garages, making it easy to locate among these known local businesses.