Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between.
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Certified by Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services • Feb 08, 2026
Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services
Certified by Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services • Feb 08, 2026
Reviews
4.8
1,677 reviews
5 stars
1,501
4 stars
98
3 stars16
2 stars11
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Response Time
Customers appreciate the quick response times, especially for emergency situations, with many noting same-day service.
Quality of Work
Most reviews highlight the thoroughness and effectiveness of the plumbing work performed, with technicians explaining issues clearly and providing options.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling it was excessive or not transparent, particularly for emergency services.
GL
Genni Longawa
Feb 6, 2026
5.0
Fast excellent service. Our technician Xavier showed up early, gor the job done that exceeded expectations. Really went above and beyond. Thank you so much!
SM
Stan Marcum
Feb 2, 2026
5.0
The technician was on time, and very polite. He found the problem very quick and fixed it in a timely manner. He explained what the problem was and he done an excellent job. Thank you Xavier
GM
Gary Muncy
Jan 31, 2026
5.0
I had two repairman and the were very Fair with the price and they both were very professional and nice. They went out of the way to fix my problem. A big thank you to the whole crew.
JK
Julie Knight
Jan 30, 2026
5.0
Parker did an outstanding job on all plumbing leaks and repairs! He installed a new garbage disposal and toilet for us. He also installed a new tub, shower and faucet. Highly recommend!👍
AA
Alexis
Jan 30, 2026
1.0
The Kokomo location requires significant improvement in several areas. When engaging a business that specializes in a specific service, it is expected that they will alleviate stress by providing clear guidance throughout the process. Unfortunately, this was not the case with this business. From the difficulty in establishing contact to discuss questions, to the frequent tardiness of service crews, often arriving 2-4 hours late or failing to appear altogether, and receiving inconsistent information from the crew, it became apparent that there was a lack of a cohesive plan. Furthermore, I remain uncertain as to whether all tasks were completed correctly. The damage to personal property, which could have been easily avoided, was an additional concern. Despite their portion of the job being 'completed' two weeks ago, I have yet to receive return calls, despite multiple attempts. As a result, I am still living in a construction zone without a kitchen sink and am unclear about the next steps. Given that my insurance company pays them, it is surprising that they do not prioritize customer satisfaction. This entire situation will be reported to the Better Business Bureau.
Frequently Asked Questions About Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services
What services does Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services offer?
Roto-Rooter offers full-service plumbing, drain cleaning, and water cleanup services, specializing in emergency same-day service for issues ranging from clogged toilets to full sewer replacements.
Where is Roto-Rooter located?
Roto-Rooter is located at 1354 E 100 N, Ste. B, Kokomo, IN 46901, United States.
What are the operating hours of Roto-Rooter?
Roto-Rooter operates 24 hours a day, 7 days a week, providing continuous service every day.
How can I contact Roto-Rooter for plumbing emergencies?
You can contact Roto-Rooter by phone at +1 765-216-3900 or email deanna.toledo@rotorooterindiana.com for plumbing emergencies and other services.
What payment options are accepted at Roto-Rooter?
Roto-Rooter accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment methods.
When was Roto-Rooter established?
Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services was established in 1935.
Which nearby places can customers visit after their appointment at Roto-Rooter?
After visiting Roto-Rooter, customers might enjoy exploring Kokomo Skate World for ice skating or stop by Peshewa Coffee Co. or Doubting Thomas for a coffee or meal.
Are there any nearby places for customers who need to ship or receive packages around Roto-Rooter?
Yes, nearby you can find the UPS Customer Center and XPO, both providing shipping and freight services to assist with your package needs.
What other professional services are located near Roto-Rooter?
Near Roto-Rooter, you can find services like Untapped Chiropractic for health and medical needs, and The Counseling and Wellness House for mental health counseling.
How can customers find Roto-Rooter using local landmarks or businesses?
Roto-Rooter is near Howard Coun-Tees Screen Printing & Embroidery and Coach House Garages, making it easy to locate among these known local businesses.
Brand Certified Facts from Roto-Rooter Plumbing, Drain, Septic & Water Restoration Services
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Certified February 08, 2026Yext Knowledge Graph
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