First Onsite is a leading commercial disaster restoration and reconstruction company serving all 50 U.S. states and Canada. We specialize in water damage restoration, fire and smoke damage, mold remediation, and full property reconstruction for healthcare, education, retail, and more. Available 24/7, 365 days a year, our teams respond fast to minimize downtime and business interruption. With 110+ locations across North America, we combine local response with national resources at any scale. Contact us today at 800.622.6433 to build your pre-loss plan or get emergency help now.
Details
Requires appointmentNot available
Online appointmentsNot available
Onsite servicesAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Location
Certified by FIRST ONSITE Property Restoration • Apr 12, 2026
Certified by FIRST ONSITE Property Restoration • Apr 12, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.1
159 reviews
5 stars
114
4 stars
10
3 stars
3
2 stars2
1 star
30
GT
Guy Turner
Mar 5, 2026
1.0
This company provides poor quality repair jobs and hides behind short warranties in hopes that consumers do not notice their shoddy work before the warranty expires. Avoid this company at all costs, Michael at First Onsite is scamming the public. His workers claimed to fix my leaking roof, instead they simply painted over water damage causing another leak to appear in the same spot. I am working with the Attorney General's office to ensure others are not scammed by this company.
RM
Ronnie McClure
Dec 10, 2025
5.0
My experience with First On Site was great. The first person they send out was Will Alumbaugh. He is was so easy to work with and showed up the next day on time. He explained everything and answered all my questions. He made me feel right away that this was a company I could trust. Within a couple days the project Manager Dale called me to set up a time to come and look things over. Dale as well was fantastic. He set up a time line for the work to be done around a very busy holiday time. His communication was excellent and delivered on everything he promised. The work was completed on time with the highest quality, exceeding my expectations. Dale and Will both followed up after the work was done to make sure it was up to my standards. If you are looking for work to be done, I could not recommend them more. Trust worthy, easy to work with and top quality results!
SA
Shelly Albertson
Nov 3, 2025
5.0
The crew from First Onsite was so nice and helpful during a distressing time for us. They always told us what the next step was and delivered according to what they said.
DC
Danny Chenault
Jun 1, 2020
5.0
Awesome experience from first call thru the end of the job (entire roof tear-off and re-shingle). Chad (adjuster) and Taylor (project mgr) were complete professionals and great communicators. Jorge (work supv) and his crew were respectful and worked tirelessly for nearly 12 hrs to get the job done in one day - and they did a great job. The roof looks great! My wife and I were so impressed that we bought them dinner (they had not taken a break all day). 5 stars and 2 thumbs up.
Frequently Asked Questions About FIRST ONSITE Property Restoration
What services does FIRST ONSITE Property Restoration in Indianapolis offer?
FIRST ONSITE provides disaster restoration and property reconstruction services including disaster mitigation, storm restoration, water damage restoration, fire and smoke restoration, and mold damage restoration.
Is emergency service available at FIRST ONSITE Indianapolis?
Yes, FIRST ONSITE offers 24/7 emergency response service 365 days a year to quickly respond to disasters and minimize downtime.
What are the working hours of FIRST ONSITE Property Restoration in Indianapolis?
FIRST ONSITE operates 24 hours daily, seven days a week, with the administration office closed during evenings and weekends, but emergency response is always available.
Where is FIRST ONSITE Property Restoration located in Indianapolis?
FIRST ONSITE is located at 3610 Shelby St., Indianapolis, IN 46227, USA.
How can I contact FIRST ONSITE Property Restoration Indianapolis?
You can call FIRST ONSITE at +1 317-791-3862 or the toll-free number +1 866-484-3322.
Does FIRST ONSITE Property Restoration serve industries beyond residential properties?
Yes, FIRST ONSITE serves essential industries including healthcare, education, retail, and more with expert planning, remediation, restoration, and reconstruction services.
What nearby dining option can I visit near FIRST ONSITE in Indianapolis?
The Shelby Street Diner, an American restaurant, is located nearby and could be a good place to eat before or after your visit to FIRST ONSITE.
Are there any nearby moving or storage services close to FIRST ONSITE in Indianapolis?
Yes, Sherman Moving & Storage is nearby and can assist with moving and storage needs that may complement restoration projects.
Where can I find nearby automotive services when visiting FIRST ONSITE Indianapolis?
Several automotive-related services such as Teepes Auto Sales LLC, E Z Driver Car Sales Inc, and Revv Right Towing are near FIRST ONSITE, helpful for vehicle needs during your visit.
Can I find any nearby historic attractions near FIRST ONSITE Property Restoration Indianapolis?
Yes, the Historic Hannah House and Haunting at the Hannah House are nearby historical sites you might consider visiting.
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