Tri-State Water Power and Air

4.6
185 reviews

About

Water Purifiers
"Your home is a place where you and your family should be able to relax and feel completely comfortable and secure. At Tri-State Water, Power, and Air, we offer a full suite of home enhancements that help homeowners do exactly that. Not only do we install safety upgrades, such as standby generators and safe rooms to protect families during a disaster, but we also provide products designed to improve the quality of the most essential resource in our customers’ homes – their water. For example, we can install a water treatment system in your home to eliminate hard water. You’ll notice the difference almost immediately after your water softener is installed, as you’ll enjoy pure, fresh-tasting drinking water straight from the tap."

Location

Tri-State Water Power and Air
1936 S Lynhurst Dr Suite d, Indianapolis, IN
46241, United States

Hours

Reviews

4.6
185 reviews
5 stars
161
4 stars
7
3 stars
2
2 stars
0
1 star
15

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to answer questions and provide thorough explanations.

Communication Issues

Several reviews noted poor communication regarding scheduling and follow-ups, with some customers expressing frustration over lack of responses to their inquiries.

Installation Experience

While many customers were satisfied with the installation process, some reported delays and issues with the installation not being up to code, leading to dissatisfaction.

Customer Support

There were mixed reviews about customer support, with some customers feeling neglected after the sale, while others appreciated the attentiveness of specific technicians.

Overall Satisfaction

Overall, customer satisfaction varied significantly, with many praising individual technicians while others expressed serious concerns about the company's reliability and service follow-through.
  • WW
    wayne wilkens
    2 days ago
    5.0
    Service tech was very good. Colton explained everything in detail.
  • JL
    Julie Lee
    3 days ago
    4.0
    Bryce was awesome and is a 5 star but he needed an additional person assigned as the work required a second person to complete the hookup. I did not mind assisting to get it done but I paid for full installation. This is not on Bryce at all - he was great. The handoff to him from the original team was not clear and could have been handled better as there were issues on location of fuse box that were not properly communicated by first team. Recommend you put down protectors on carpet if walking in houses as well .
  • PS
    Pamela Schultz
    4 days ago
    5.0
    Arrived as planned. No problem with service. I am pleased and so glad that I am prepared for winter
  • MS
    Mark Sorensen
    Nov 17, 2025
    5.0
    Very courteous. Told me what he was doing and why. Had good information to share.
  • FB
    Fred Ballard
    Nov 6, 2025
    5.0
    Colton was on time and very courteous. He had the problem diagnosed and fixed in about 30 minutes.

Frequently Asked Questions About Tri-State Water Power and Air

What services does Tri-State Water Power and Air offer to homeowners?

Tri-State Water Power and Air provides home enhancements including standby generators, safe rooms, and water treatment systems to improve safety and water quality in your home.

Where is Tri-State Water Power and Air located?

Tri-State Water Power and Air is located at 1936 S Lynhurst Dr Suite d, Indianapolis, IN 46241, US.