TK Elevator Indianapolis

Reviews

• SP

  S P

  Dec 18, 2025
  1.0
  ABSOLUTE TRASH. STAY AWAY. GM PAUL HADLEY was terrible. MESSED UP OUR ELEVATORS. we were paying inspection fees and everything they asked for. When the city cited us TK sent us a huge bill to "renew" the elevators. When we brought in other companies to inspect turned out TK was just trying to price gouge and oversell. When confronted they decided to just walk away all together and refused to provide any further help. caused us THOUSANDS of dollars. WORST COMPANY. we will escalating this with corporate.
• EF

  E Flake

  Sep 2, 2025
  1.0
  This person came very close to wrecking my car into the guardrail. Deliberately came over into the side of my car (I honked my horn and he continued to run into the side of me) from the left lane and there was no shoulder for me to move to. I took photos and he is on his phone, which is against the law in Indiana. If they are this careless on their way to a job, I can only imagine the haphazard work that they would do when they get there.
• HP

  Hina Patel

  Aug 28, 2024
  1.0
  They are not reliable companies for service. For 1 year they charge me but never service my elevator I try to reach them 4 to 5 times no reply avoid this company.
• CM

  Chris Bojrab, M.D.

  Jan 28, 2019
  1.0
  Our medical office has had a contract with Thyssenkrupp for maintenance of our elevator. In past years their service was fine with more frequent service calls for routine maintenance. Over the past few years, these maintenance checks have been less and less frequent, although I am not aware that the service contract specifies the number of checks they are supposed to perform. Because of price increases and decreasing customer service, we were going to cancel our service contract. When we attempted to do so we were told we needed to send a certified letter to do this. We complied and sent a certified letter and then we were told that unfortunately we had missed the window to cancel and that the contract had automatically renewed for FIVE YEARS. We were shocked as we had not realized this was the case (we simply had continued the contract that I think originated with the prior owners of the building). We submitted a letter stating our intent to cancel the contract at the time of the next renewal and then we were told that we could not send this type of notification this early. Essentially, they told us that we had a one month period of time every 5 years during which we could notify them of our intent to cancel the contract. We failed our last state elevator inspection (now conducted under the auspices of The Department of Homeland Security). A few of the reasons for our failure to pass the inspection are our responsibility (some burnt out light bulbs among the multitude of bulbs in the ceiling and a exhaust fan that required cleaning), but the remainder of the violations were service issues that were to be addressed by Thyssenkrupp. My advice to potential customers would be to have your attorney carefully review the service agreement before entering into a contract with this company. Chris Bojrab, MD President, Indiana Health Group

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