Overhead Door Company of Indianapolis

4.9
1146 reviews

About

Garage Door SupplierDoors & Door SystemsDoor SupplierWindow SupplierInsulation ContractorWindow Installation Service
You won’t find his name in history books, but our founder, C.G. Johnson, invented the upward-lifting garage door in 1921 and then the electric door opener in 1926. Both of these products have helped drive the success of Overhead Door Co. of Indianapolis & Muncie. Today, the garage door company he began is still recognized as the leading single source manufacturer of integrated door and operator systems for commercial, industrial, and residential applications. From product design and manufacturing to installation and service, we’re certain our doors and openers can survive life’s ups and downs because we’ve been building great products for over 80 years.

Location

Overhead Door Company of Indianapolis
8811 Bash Street, Indianapolis, IN
46256, United States

Hours

Reviews

4.9
1,146 reviews
5 stars
1,099
4 stars
10
3 stars
6
2 stars
1
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Technicians are consistently described as professional, knowledgeable, and efficient, providing excellent customer service.

Timeliness

Many customers appreciated the quick response times and same-day service for urgent repairs.

Installation and Repairs

Overall satisfaction with installation and repair work, with several customers highlighting the thoroughness and effectiveness of the technicians.

Customer Support

Positive feedback on customer service interactions, with technicians often going above and beyond to assist and educate customers.

Negative Experiences

A few customers reported issues with product reliability and poor customer service during warranty claims.
  • BS
    brittany simmons
    4 days ago
    5.0
    My experience was great. Easy to schedule an appointment that fit into my schedule. Chad Clark, my technician, called before he came, was friendly and knowledgeable, and fixed my issue very quickly!
  • BC
    Brian Christenberry
    Nov 14, 2025
    5.0
    Great experience. Chad was prompt and able to diagnose the problem quickly! Extremely helpful and professional.
  • FP
    Fred Price
    Nov 14, 2025
    5.0
    Chad Clark was wonderful. He was very professional and courteous. If needed I would like to have him back again.
  • AN
    Andy Niksch
    Nov 12, 2025
    5.0
    My garage door malfunctioned to the point where it was causing us concerns. Overhead door was able to send someone out same day (which was great). David Skaggs waltzed up and made the fix look laughably easy! I’ve don’t some DYI on the door in the past and I know this wasn’t the case. After he fixed the problem, he went and made sure everything else was in working order. A++ guys! Well done!
  • JB
    James Burier
    Nov 12, 2025
    1.0
    Bought a brand new house. Door is maybe 1 month old since it was the last thing installed. It doesn't open more than 6 inches. OHD has told my wife it was user error and said it wasn't covered under warranty. Then they finally sent someone out yesterday, told me it was the LED lightbulb installed. I informed them that is the blub the contractors installed over 2 months ago. They went on to tell me that 40° weather and below will cause the remote in the keypad buttons to not be able to open the garage door. Since this entire neighborhood has gone up over the summer I informed them that that makes absolutely no sense because all of the light bulbs are the contractor grade and all of the garage door openers are the same model that we have in this house and nobody else seems to be having this issue. They proceeded to accuse me of changing the lightbulb and I told them to go talk to a contractor across the road. The maintenance person left. My wife called customer service again. She was told to calm down when she was rightfully angry about the lack of support and service. Then the local rep on the phone asked who our builder was, when she said Arbor Homes, the rep laughed and said good luck. Then hung up.

Frequently Asked Questions About Overhead Door Company of Indianapolis

When was Overhead Door Company of Indianapolis established?

Overhead Door Company of Indianapolis was established on October 1, 2015.

What are the business hours of Overhead Door Company of Indianapolis?

The company is open Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.