Herc Rentals

Reviews

• AC

  Adam Cohen

  Oct 1, 2025
  5.0
  Alec was amazingly helpful, great service, very attentive, excellent communication!
• HS

  H S

  Aug 8, 2021
  5.0
  Herc Rentals is aces, even though demand is high for equipment these days on short notice they were able to provide a mini excavator to speed up completion of home improvement project, James & Brian are perfectionists at customer service, professional, courteous and outgoing, highly recommend using this branch for your rental needs, will definitely pass the word on to others.
• JP

  James P

  Apr 5, 2020
  5.0
  Love the atmosphere!! Great team to work with on projects! Reasonably priced & new equipment!
• LM

  Larry McCrea

  Aug 19, 2019
  1.0
  Terrible customer service and lack of follow up. I spoke to Brian(Assistant manager) 7/8/19. My contractor used equipment from this location, it broke down in my back yard. Herc came to pick up the bobcat. The vehicle they used to pick up the bobcat damaged 4 sections of my concrete slab. Brian said the manager would be in Wednesday and would call me Thursday. Brian said to email him my issue, pictures of the damaged slabs and contact information, I did later that day. Thursday came and gone and I heard nothing. I forwarded my original email on 7/24 to Brian and stated see below, I am following up because I heard nothing. I emailed corporate 3 days before I called(8/2) and no response. I called corporate 8/2, the customer service guy I spoke to listened to my issue but made it seem like it was my contractors fault the slabs were damaged. I tried to get him to understand, Herc picked up the broken down bobcat so Herc is responsible. The damage was not there before they came. The customer service guy put me on hold, called the store, said the manager was out but would call me the following week to discuss my issue. Today is 8/19/19(17 days later) and I haven't heard anything. Not contacting me confirms you are liable for what you damaged. Maybe I should seek counsel.
• RW

  ro wall

  Oct 20, 2018
  5.0
  herc rentals is awesome james pierce went out of his way to help me find the right trailer necessary to move a very large and heavy piece of equipment that i needed to move from fishers to noblesville. james pierce as the branch manager at corporation drive location is extremely knowledgable and his crew are the best at handling any equipment needs that you may find yourself needing. their equipment is safe and easy to use and extremely reliable and very well maintained.

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