Many customers praised the professionalism and knowledge of the technicians, highlighting their courteous and respectful demeanor.
Pricing
Customers frequently mentioned reasonable and competitive pricing, often contrasting it favorably with other companies.
Communication
While many reviews noted good communication, there were also complaints about poor communication and scheduling issues, indicating inconsistency in this area.
Service Quality
Overall, customers expressed satisfaction with the quality of service, although some reported negative experiences with specific jobs and follow-ups.
Customer Loyalty
Several long-term customers expressed strong loyalty to the company, citing consistent positive experiences over many years.
RM
Ryan Moeller
Aug 17, 2025
5.0
I use Tom Means and Gurney Bush for all my renovation projects. They are honest and not trying to sell you something. They come jet and camera my sewer lines and have saved deals and saved me tens of thousands. I refer them to everyone I know and they always thank me.
NT
Nick Tuttle
Jul 8, 2025
5.0
11/10 rating. We had water coming into the basement of our broadripple house. A larger, corporate company came over twice this weekend, stated they couldn’t fix it easily, and quoted over $20K to tear up my whole yard. They also charged $900+ for these visits without fixing the problem. Tom Means and his coworker showed up at 9pm on a Monday night, worked until 11pm, and flushed my drains for $850. They were extremely professional and friendly as well, even in the late hours of a Monday. Please call them for any plumbing needs! You will not be disappointed.
DD
dost1517
Dec 9, 2024
5.0
Compliments to Dave and Jake who were very conscientious in their work, and did a great job at checking the pipes and fixing the leak. They were professional, courteous, and went the extra mile. I called Gurney Bush in the morning and was told they would send someone in the afternoon, but Dave and Jake arrived the same morning around 11:00 AM. Pricing was reasonable as well. Great experience!
RP
Rick Patel
Apr 17, 2024
5.0
Good service. Camera inside the pipes is very useful. We had the hydrojet service done.
MT
Michael Tavis
Mar 30, 2024
1.0
Do NOT use. Don't show up when scheduled, don't call if going to be late, don't announce that they have arrived and just start working without any estimate, than when finished overcharge the work and try to make you pay.
Find another company, I did and paid a fraction of what this company charged for the exact job.
Gurney J. Bush offers sewer repair, septic tank pumping, and drain pumping services in Central Indiana.
Where is Gurney J. Bush located?
Gurney J. Bush is located at 1456 Oliver Avenue, Indianapolis, IN 46221, USA.
What are the operating hours for Gurney J. Bush?
Gurney J. Bush operates 24 hours a day, 7 days a week.
How can I contact Gurney J. Bush?
You can call Gurney J. Bush at +1 317-634-4844 or email them at gurneyjbushinc@aol.com.
Since when has Gurney J. Bush been in business?
Gurney J. Bush has been providing service since 1972, with over 40 years of experience.
What categories does Gurney J. Bush specialize in?
Gurney J. Bush specializes in Sewer & Drain Cleaning and Drainage Service.
Are there any automotive repair shops near Gurney J. Bush?
Yes, several automotive repair shops are nearby, including Angel Collison Center, Bruno Automotive, Oliver's Auto Service, and St Lewis Semi-Truck & Auto Mobile Detailing.
Where can I find a nearby restaurant after visiting Gurney J. Bush?
Nearby dining options include Harding Pub & Grub, Guanajuato Restaurante, and Carniceria Guanajuato.
Is there a hardware store close to Gurney J. Bush if I need supplies?
Yes, The Tway Company is a nearby hardware store for your supply needs.
How can nearby recycling centers benefit customers of Gurney J. Bush?
Nearby recycling centers such as Indianapolis White River Recycling Facility, WM - Indianapolis White River Recycling Facility, and Westside Auto Parts Inc. support eco-friendly disposal, which complements Gurney J. Bush's septic and sewer services.