Elgin Water Care

4.9
184 reviews

About

Water Purification EquipmentWater Softening Equipment Supplier
Elgin Water Care provides residential and commercial water softening and reverse osmosis services to Indianapolis, IN, and surrounding regions.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Elgin Water Care
1009 Broad Ripple Avenue, Indianapolis, IN
46220, United States

Hours

Reviews

4.9
184 reviews
5 stars
179
4 stars
3
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Elgin Water Care is consistently praised for its friendly, responsive, and professional customer service.

Reliability

Customers appreciate the prompt and reliable service, including timely installations and maintenance.

Quality Products

The company is recognized for providing high-quality water softening and filtration systems that meet customer needs.

Long-term Relationships

Many customers have been with Elgin for decades, highlighting their trust and satisfaction with the company's services.
  • RI
    Roger Chase, II
    1 day ago
    5.0
    Elgin Water Care has an amazing employee in Gregg Adams, who knows the industry inside and out. Came out, inspected our unit, it needed re programming, and he tested the water, re set everything. He walked through what to look out for and really after a few days now I can tell a huge difference in our water! He said 30 years in this business and still passionate about helping people. It shows. Model employee I will be cecommending him and EWC for sure!
  • TT
    Tori
    3 days ago
    5.0
    Elgin installed the water softener and also maintains the water softener and reverse osmosis water filter system in our home. They schedule everything promptly and have great costumer service and make it all easy! Very happy costumer.
  • LA
    Lynn A.
    Jan 4, 2026
    5.0
    I have used Elgin's services for years, I purchase salt from them and also have their softener. They're services are always prompt, professional and courteous.
  • SJ
    Seth Jenkins
    Jan 2, 2026
    5.0
    The water experts at Elgin Water Care were great! The sales process was simple and there was no pressure. Our RO system was installed successfully and we have been enjoying clean, clear water. I give this company my highest recommendation.
  • MW
    M M Weiss
    Dec 23, 2025
    5.0
    We have used ELGIN-WATER care for many years. They have been responsive to questions and repairs, their service is certainly competitively priced and their customer service has been excellent what little we've had to ask of it. We have a Well and a WATER-SOFTENER from ELGIN and it has been tested to be actually better than city water that some of our neighbors have.

Frequently Asked Questions About Elgin Water Care

What is hard water?

Hard water contains elevated levels of minerals, particularly calcium and magnesium. It forms when water passes through limestone and chalk deposits, which are rich in these minerals.

Why is hard water bad?

Hard water can negatively impact the effectiveness of soaps and detergents, reducing their ability to clean properly. Moreover, the minerals in hard water can accumulate on surfaces, potentially causing damage to plumbing, fixtures, and appliances over time.