Brand Certified
Elgin Water Care
4.9(212 reviews)
Certified by Elgin Water Care • Mar 01, 2026
Business Details
1009 Broad Ripple Avenue, Indianapolis, IN
46220, United States
Certified by Elgin Water Care • Mar 01, 2026
(317) 463-8402
Certified by Elgin Water Care • Mar 01, 2026
https://www.elginwater.com/
Certified by Elgin Water Care • Mar 01, 2026
About
Certified by Elgin Water Care • Mar 01, 2026
Water Purification EquipmentWater Softening Equipment Supplier
Elgin Water Care provides residential and commercial water softening and reverse osmosis services to Indianapolis, IN, and surrounding regions.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Certified by Elgin Water Care • Mar 01, 2026
Hours
Certified by Elgin Water Care • Mar 01, 2026
Reviews
4.9
212 reviews
5 stars
204
4 stars
4
3 stars0
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and responsive service provided by Elgin Water Care.
Reliability
Many reviews highlighted the promptness and reliability of the service, with customers noting timely appointments and efficient problem resolution.
Product Quality
The quality of the water softeners and reverse osmosis systems received positive feedback, with customers reporting significant improvements in water quality.
Long-term Relationships
Numerous customers mentioned long-term relationships with Elgin Water Care, indicating high satisfaction over many years of service.
- JRjudy ronk4 days ago5.0I've used Elgin for 20+ years and appreciate not having to deal with maintenance myself. If something ever does go wrong (a rare thing), a quick call to them gets someone here to fix it right away. Will stay a customer for sure.
- MHMatt HendeyFeb 23, 20265.0They did a great job of installing our softener system, and we thought the price was a good value. I would use them again if we needed a new system in the future.
- KMKris MatelFeb 13, 20265.0We moved into a home with a water softener from Elgin. It was 12 yrs old at the time and had not run for 1-2yrs as the home had been rented out. It is now 20 yrs old. Even though we did not purchase the unit ourselves, Elgin has been available from the start, answering any question from what type of salt to use to changing the regeneration time. We've never had a problem with the unit and have never even needed it serviced in all this time. Elgin has always been helpful and treated us as a valued customer.
- JHJames HudsonFeb 10, 20265.0Dealing with Elgin on the install and purchase of our water softener was great from the first phone call to the day of install. Gregg tested our water for free, shared many his years of experience, and put together a reasonable quote that was 15-20% better than the others we got. Braydon showed up earlier than expected and didn't leave until the install was done right and had answered all our questions. Great folks to deal with! Will call them again and so should you.
- CCCHS ChasManJan 30, 20262.0In my early days of being a customer with them renting a Water Softener unit, I experienced a failure with the rental and it caused a major flooding of my basement. I had to use my Homeowners Insurance to pay for a cleanup service. Elgin refused to help in any way financially with the cost of cleanup or to take any responsibility for the operation of their equipment. They just didn’t seem to care one way or another. So to new users of their services, Buyer be aware, of what kind of service or support you will get from them in situations like this. The equipment they rent appears to be well made it’s the installation service that questionable. They will replace old equipment with new at no cost to the customer after a certain period of time. Good luck.
Frequently Asked Questions About Elgin Water Care
What is hard water?
Hard water contains elevated levels of minerals, particularly calcium and magnesium. It forms when water passes through limestone and chalk deposits, which are rich in these minerals.
Why is hard water bad?
Hard water can negatively impact the effectiveness of soaps and detergents, reducing their ability to clean properly. Moreover, the minerals in hard water can accumulate on surfaces, potentially causing damage to plumbing, fixtures, and appliances over time.
How does water softening work?
Water softening involves replacing the problematic minerals in your water with sodium. This process ensures that soaps and detergents can function effectively and prevents mineral buildup on surfaces.
Won't softened water taste salty?
Softened water typically doesn't have a salty taste. The amount of sodium added during the softening process is minimal and is generally imperceptible to the human palate.
What are the benefits of water softening?
Softened water enhances soap lathering and cleaning efficiency, reduces mineral buildup on surfaces, extends the life of clothing, and minimizes long-term wear on pipes, plumbing fixtures, and appliances. It also allows for the use of less detergent in laundry and eliminates water spots caused by mineral deposits.
What is reverse osmosis?
Reverse osmosis is a water purification method that uses high pressure to force water through a specialized membrane. This process removes impurities, resulting in highly purified water similar to most bottled water available in the united states.
Is water made at home with reverse osmosis as good as bottled water?
Home reverse osmosis systems generally produce water of comparable quality to bottled water. While industrial systems may sometimes achieve slightly higher purity levels, the difference is often negligible. Additionally, home-produced reverse osmosis water avoids the potential plastic taste sometimes associated with bottled water.
What are the benefits of a home reverse osmosis system?
A home reverse osmosis system provides a consistent supply of pure, great-tasting water for drinking and cooking. When connected to your refrigerator's ice maker, it ensures that your ice cubes enhance rather than detract from your beverages' flavor.
What are the benefits of whole-house filtration systems?
Whole-house filtration systems ensure clean, filtered water from every outlet in your home, improving overall water quality for drinking, bathing, and other daily activities. By removing impurities before they enter your plumbing system, these systems can also extend the lifespan of your pipes and water-using appliances, potentially reducing maintenance costs and preventing costly repairs.
What are the benefits of ozone iron removal?
Ozone iron removal effectively eliminates iron from water while also addressing unpleasant tastes and odors often found in well water. This eco-friendly method uses oxygen for purification, avoiding the need for harsh chemicals. The result is cleaner, fresher water for all household uses, without the concerns associated with chemical handling and disposal.
What services does Elgin Water Care provide?
Elgin Water Care offers residential and commercial water softening, reverse osmosis, and delivery services in Indianapolis, IN, and surrounding areas.
What are the business hours of Elgin Water Care?
Elgin Water Care is open Monday to Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 4:30 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Does Elgin Water Care offer delivery services?
Yes, Elgin Water Care provides delivery services as part of their offerings.
How can I contact Elgin Water Care?
You can reach Elgin Water Care by phone at +1 317-463-8402 or by email at service@elginwater.com.
What payment methods are accepted at Elgin Water Care?
Elgin Water Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What benefits does water softening provide?
Water softening improves soap lathering and cleaning, prevents mineral buildup on sinks and appliances, reduces detergent use, extends clothes' lifespan, and protects plumbing and fixtures from damage.
What is reverse osmosis and its benefits?
Reverse osmosis is a high-pressure membrane filtration process that produces very pure water, which is excellent for drinking, cooking, and other uses. Home systems can supply pure water and ice without unwanted flavors.
What nearby restaurants can I visit before or after my appointment at Elgin Water Care?
You can visit nearby restaurants such as The Village Kitchen SKBR, Sun King Barrel House Broad Ripple, Thai Cafe, Shalimar Indian Restaurant, BISCUITS CAFE, Cholita Tacos, and Thr3e Wise Men Brewing Co.
Are there health and medical facilities near Elgin Water Care?
Yes, nearby health and medical facilities include Ascension St. Vincent Hospital Broad Ripple Physical Therapy, Ascension St. Vincent - Outpatient Adult Physical Therapy Broad Ripple, St. Vincent Medical Group, and various doctors like Richard Y Aina, MD and Meenu Goel, MD.
What fitness and wellness options are available near Elgin Water Care?
Nearby fitness and wellness options include F45 Training gym, Pilates Indy, Phoenix Fitness and Training, various beauty salons like Stylist Hannah Miller and Dark Horse Hair Co., and spas such as Danelle French Aesthetics.
Brand Certified Facts from Elgin Water Care
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