Elgin Water Care is consistently praised for its friendly, professional, and responsive customer service.
Reliability
Customers appreciate the timely and dependable service, including prompt delivery of products and quick resolution of issues.
Expertise
The staff is noted for their knowledge and ability to address customer needs effectively, often providing helpful advice and solutions.
Long-term Satisfaction
Many customers have been loyal for decades, indicating high satisfaction with both products and services over time.
Quality Products
Elgin Water Care is recognized for offering reliable and effective water treatment products.
MC
Marcia Cohen
4 days ago
5.0
Always reliable and pleasant! I’ve done business with them since the early 1970s and have never had any kind of problem!
EM
Emily Marlin
6 days ago
5.0
I have been a customer of Elgin Water Care for 5 years. They are punctual and accommodating with their appointments and their Client Service team has always been a pleasure to interact with. I highly recommend their services.
CA
Chuck Adkins
Nov 17, 2025
5.0
Great company to work with.
We’ve used their services for more than forty years!
SC
Stephen Casey
Nov 11, 2025
5.0
Called about a leaking whole house water filter housing. First off a human answered the phone. A local human too. A very nice lady had me send her a picture of the housing and also told me about a possible quick fix I could do. I did and it worked! I got the price anyway so I would know for future reference. It was very reasonable and all responses were immediate. Outstanding customer service!!!
KK
KJBRink
Nov 11, 2025
5.0
I have had only positive experiences with Elgin. They are friendly and professional. I feel that they go above and beyond what is expected to make sure your project is taken care of correctly. They stand behind their work and give team or family type feel to the business when dealing with them. My late father used Elgin Water for as long as I remember. When I bought the house next to his, with softener problems, he called Elgin before I even looked into the problems. Now I would not consider calling anyone else to handle the equipment for both of the houses I care for.
Hard water contains elevated levels of minerals, particularly calcium and magnesium. It forms when water passes through limestone and chalk deposits, which are rich in these minerals.
Why is hard water bad?
Hard water can negatively impact the effectiveness of soaps and detergents, reducing their ability to clean properly. Moreover, the minerals in hard water can accumulate on surfaces, potentially causing damage to plumbing, fixtures, and appliances over time.
How does water softening work?
Water softening involves replacing the problematic minerals in your water with sodium. This process ensures that soaps and detergents can function effectively and prevents mineral buildup on surfaces.
Won't softened water taste salty?
Softened water typically doesn't have a salty taste. The amount of sodium added during the softening process is minimal and is generally imperceptible to the human palate.
What are the benefits of water softening?
Softened water enhances soap lathering and cleaning efficiency, reduces mineral buildup on surfaces, extends the life of clothing, and minimizes long-term wear on pipes, plumbing fixtures, and appliances. It also allows for the use of less detergent in laundry and eliminates water spots caused by mineral deposits.
What is reverse osmosis?
Reverse osmosis is a water purification method that uses high pressure to force water through a specialized membrane. This process removes impurities, resulting in highly purified water similar to most bottled water available in the united states.
Is water made at home with reverse osmosis as good as bottled water?
Home reverse osmosis systems generally produce water of comparable quality to bottled water. While industrial systems may sometimes achieve slightly higher purity levels, the difference is often negligible. Additionally, home-produced reverse osmosis water avoids the potential plastic taste sometimes associated with bottled water.
What are the benefits of a home reverse osmosis system?
A home reverse osmosis system provides a consistent supply of pure, great-tasting water for drinking and cooking. When connected to your refrigerator's ice maker, it ensures that your ice cubes enhance rather than detract from your beverages' flavor.
What are the benefits of whole-house filtration systems?
Whole-house filtration systems ensure clean, filtered water from every outlet in your home, improving overall water quality for drinking, bathing, and other daily activities. By removing impurities before they enter your plumbing system, these systems can also extend the lifespan of your pipes and water-using appliances, potentially reducing maintenance costs and preventing costly repairs.
What are the benefits of ozone iron removal?
Ozone iron removal effectively eliminates iron from water while also addressing unpleasant tastes and odors often found in well water. This eco-friendly method uses oxygen for purification, avoiding the need for harsh chemicals. The result is cleaner, fresher water for all household uses, without the concerns associated with chemical handling and disposal.
What services does Elgin Water Care provide?
Elgin Water Care offers residential and commercial water softening, reverse osmosis, and delivery services in Indianapolis, IN, and surrounding areas.
What are the business hours of Elgin Water Care?
Elgin Water Care is open Monday to Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 4:30 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Does Elgin Water Care offer delivery services?
Yes, Elgin Water Care provides delivery services as part of their offerings.
How can I contact Elgin Water Care?
You can reach Elgin Water Care by phone at +1 317-463-8402 or by email at service@elginwater.com.
What payment methods are accepted at Elgin Water Care?
Elgin Water Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What benefits does water softening provide?
Water softening improves soap lathering and cleaning, prevents mineral buildup on sinks and appliances, reduces detergent use, extends clothes' lifespan, and protects plumbing and fixtures from damage.
What is reverse osmosis and its benefits?
Reverse osmosis is a high-pressure membrane filtration process that produces very pure water, which is excellent for drinking, cooking, and other uses. Home systems can supply pure water and ice without unwanted flavors.
What nearby restaurants can I visit before or after my appointment at Elgin Water Care?
You can visit nearby restaurants such as The Village Kitchen SKBR, Sun King Barrel House Broad Ripple, Thai Cafe, Shalimar Indian Restaurant, BISCUITS CAFE, Cholita Tacos, and Thr3e Wise Men Brewing Co.
Are there health and medical facilities near Elgin Water Care?
Yes, nearby health and medical facilities include Ascension St. Vincent Hospital Broad Ripple Physical Therapy, Ascension St. Vincent - Outpatient Adult Physical Therapy Broad Ripple, St. Vincent Medical Group, and various doctors like Richard Y Aina, MD and Meenu Goel, MD.
What fitness and wellness options are available near Elgin Water Care?
Nearby fitness and wellness options include F45 Training gym, Pilates Indy, Phoenix Fitness and Training, various beauty salons like Stylist Hannah Miller and Dark Horse Hair Co., and spas such as Danelle French Aesthetics.