Elgin Water Care is consistently praised for its friendly, responsive, and professional customer service.
Reliability
Customers appreciate the prompt and reliable service, including timely installations and maintenance.
Quality Products
The company is recognized for providing high-quality water softening and filtration systems that meet customer needs.
Long-term Relationships
Many customers have been with Elgin for decades, highlighting their trust and satisfaction with the company's services.
RI
Roger Chase, II
1 day ago
5.0
Elgin Water Care has an amazing employee in Gregg Adams, who knows the industry inside and out. Came out, inspected our unit, it needed re programming, and he tested the water, re set everything. He walked through what to look out for and really after a few days now I can tell a huge difference in our water! He said 30 years in this business and still passionate about helping people. It shows. Model employee I will be cecommending him and EWC for sure!
TT
Tori
3 days ago
5.0
Elgin installed the water softener and also maintains the water softener and reverse osmosis water filter system in our home. They schedule everything promptly and have great costumer service and make it all easy! Very happy costumer.
LA
Lynn A.
Jan 4, 2026
5.0
I have used Elgin's services for years, I purchase salt from them and also have their softener. They're services are always prompt, professional and courteous.
SJ
Seth Jenkins
Jan 2, 2026
5.0
The water experts at Elgin Water Care were great! The sales process was simple and there was no pressure. Our RO system was installed successfully and we have been enjoying clean, clear water. I give this company my highest recommendation.
MW
M M Weiss
Dec 23, 2025
5.0
We have used ELGIN-WATER care for many years. They have been responsive to questions and repairs, their service is certainly competitively priced and their customer service has been excellent what little we've had to ask of it.
We have a Well and a WATER-SOFTENER from ELGIN and it has been tested to be actually better than city water that some of our neighbors have.
Hard water contains elevated levels of minerals, particularly calcium and magnesium. It forms when water passes through limestone and chalk deposits, which are rich in these minerals.
Why is hard water bad?
Hard water can negatively impact the effectiveness of soaps and detergents, reducing their ability to clean properly. Moreover, the minerals in hard water can accumulate on surfaces, potentially causing damage to plumbing, fixtures, and appliances over time.
How does water softening work?
Water softening involves replacing the problematic minerals in your water with sodium. This process ensures that soaps and detergents can function effectively and prevents mineral buildup on surfaces.
Won't softened water taste salty?
Softened water typically doesn't have a salty taste. The amount of sodium added during the softening process is minimal and is generally imperceptible to the human palate.
What are the benefits of water softening?
Softened water enhances soap lathering and cleaning efficiency, reduces mineral buildup on surfaces, extends the life of clothing, and minimizes long-term wear on pipes, plumbing fixtures, and appliances. It also allows for the use of less detergent in laundry and eliminates water spots caused by mineral deposits.
What is reverse osmosis?
Reverse osmosis is a water purification method that uses high pressure to force water through a specialized membrane. This process removes impurities, resulting in highly purified water similar to most bottled water available in the united states.
Is water made at home with reverse osmosis as good as bottled water?
Home reverse osmosis systems generally produce water of comparable quality to bottled water. While industrial systems may sometimes achieve slightly higher purity levels, the difference is often negligible. Additionally, home-produced reverse osmosis water avoids the potential plastic taste sometimes associated with bottled water.
What are the benefits of a home reverse osmosis system?
A home reverse osmosis system provides a consistent supply of pure, great-tasting water for drinking and cooking. When connected to your refrigerator's ice maker, it ensures that your ice cubes enhance rather than detract from your beverages' flavor.
What are the benefits of whole-house filtration systems?
Whole-house filtration systems ensure clean, filtered water from every outlet in your home, improving overall water quality for drinking, bathing, and other daily activities. By removing impurities before they enter your plumbing system, these systems can also extend the lifespan of your pipes and water-using appliances, potentially reducing maintenance costs and preventing costly repairs.
What are the benefits of ozone iron removal?
Ozone iron removal effectively eliminates iron from water while also addressing unpleasant tastes and odors often found in well water. This eco-friendly method uses oxygen for purification, avoiding the need for harsh chemicals. The result is cleaner, fresher water for all household uses, without the concerns associated with chemical handling and disposal.
What services does Elgin Water Care provide?
Elgin Water Care offers residential and commercial water softening, reverse osmosis, and delivery services in Indianapolis, IN, and surrounding areas.
What are the business hours of Elgin Water Care?
Elgin Water Care is open Monday to Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 4:30 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Does Elgin Water Care offer delivery services?
Yes, Elgin Water Care provides delivery services as part of their offerings.
How can I contact Elgin Water Care?
You can reach Elgin Water Care by phone at +1 317-463-8402 or by email at service@elginwater.com.
What payment methods are accepted at Elgin Water Care?
Elgin Water Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What benefits does water softening provide?
Water softening improves soap lathering and cleaning, prevents mineral buildup on sinks and appliances, reduces detergent use, extends clothes' lifespan, and protects plumbing and fixtures from damage.
What is reverse osmosis and its benefits?
Reverse osmosis is a high-pressure membrane filtration process that produces very pure water, which is excellent for drinking, cooking, and other uses. Home systems can supply pure water and ice without unwanted flavors.
What nearby restaurants can I visit before or after my appointment at Elgin Water Care?
You can visit nearby restaurants such as The Village Kitchen SKBR, Sun King Barrel House Broad Ripple, Thai Cafe, Shalimar Indian Restaurant, BISCUITS CAFE, Cholita Tacos, and Thr3e Wise Men Brewing Co.
Are there health and medical facilities near Elgin Water Care?
Yes, nearby health and medical facilities include Ascension St. Vincent Hospital Broad Ripple Physical Therapy, Ascension St. Vincent - Outpatient Adult Physical Therapy Broad Ripple, St. Vincent Medical Group, and various doctors like Richard Y Aina, MD and Meenu Goel, MD.
What fitness and wellness options are available near Elgin Water Care?
Nearby fitness and wellness options include F45 Training gym, Pilates Indy, Phoenix Fitness and Training, various beauty salons like Stylist Hannah Miller and Dark Horse Hair Co., and spas such as Danelle French Aesthetics.