Elgin Water Care

4.9
151 reviews

About

Water Purification EquipmentWater Softening Equipment Supplier
Elgin Water Care provides residential and commercial water softening and reverse osmosis services in Indianapolis, IN, and surrounding regions.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Elgin Water Care
1009 Broad Ripple Avenue, Indianapolis, IN
46220, United States

Hours

Reviews

4.9
151 reviews
5 stars
146
4 stars
3
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Elgin Water Care is consistently praised for its friendly, professional, and responsive customer service.

Reliability

Customers appreciate the timely and dependable service, including prompt delivery of products and quick resolution of issues.

Expertise

The staff is noted for their knowledge and ability to address customer needs effectively, often providing helpful advice and solutions.

Long-term Satisfaction

Many customers have been loyal for decades, indicating high satisfaction with both products and services over time.

Quality Products

Elgin Water Care is recognized for offering reliable and effective water treatment products.
  • MC
    Marcia Cohen
    4 days ago
    5.0
    Always reliable and pleasant! I’ve done business with them since the early 1970s and have never had any kind of problem!
  • EM
    Emily Marlin
    6 days ago
    5.0
    I have been a customer of Elgin Water Care for 5 years. They are punctual and accommodating with their appointments and their Client Service team has always been a pleasure to interact with. I highly recommend their services.
  • CA
    Chuck Adkins
    Nov 17, 2025
    5.0
    Great company to work with. We’ve used their services for more than forty years!
  • SC
    Stephen Casey
    Nov 11, 2025
    5.0
    Called about a leaking whole house water filter housing. First off a human answered the phone. A local human too. A very nice lady had me send her a picture of the housing and also told me about a possible quick fix I could do. I did and it worked! I got the price anyway so I would know for future reference. It was very reasonable and all responses were immediate. Outstanding customer service!!!
  • KK
    KJBRink
    Nov 11, 2025
    5.0
    I have had only positive experiences with Elgin. They are friendly and professional. I feel that they go above and beyond what is expected to make sure your project is taken care of correctly. They stand behind their work and give team or family type feel to the business when dealing with them. My late father used Elgin Water for as long as I remember. When I bought the house next to his, with softener problems, he called Elgin before I even looked into the problems. Now I would not consider calling anyone else to handle the equipment for both of the houses I care for.

Frequently Asked Questions About Elgin Water Care

What is hard water?

Hard water contains elevated levels of minerals, particularly calcium and magnesium. It forms when water passes through limestone and chalk deposits, which are rich in these minerals.

Why is hard water bad?

Hard water can negatively impact the effectiveness of soaps and detergents, reducing their ability to clean properly. Moreover, the minerals in hard water can accumulate on surfaces, potentially causing damage to plumbing, fixtures, and appliances over time.