Business Details
About
Fence Contractor
The commitment to service & professionalism is the bedrock of Draper Fence & Rail Co. Our mission is to provide an exceptional customer experience plus the highest quality fencing on the market, which is why we offer a 3-year labor warranty. We will work tirelessly to offer the best value for your dollar. We stand by our craftsmanship & use the highest quality materials on the market. We complete each job correctly the first time using the highest quality aluminum, chain link, vinyl, and wood materials available.
Location
Hours
Reviews
4.9
342 reviews
5 stars
327
4 stars5
3 stars1
2 stars4
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and responsiveness of the staff throughout the entire process.
Quality of Work
The craftsmanship and quality of the fences installed received high marks, with many customers expressing satisfaction with the final product.
Efficiency
The installation process was noted for being quick and efficient, often completed in a single day, with minimal disruption to customers.
Communication
Customers appreciated the clear and timely communication from the team, from the initial estimate to the completion of the installation.
Value for Money
While some reviews mentioned that Draper may not be the cheapest option, many felt that the quality of work justified the price.
- RMRyan MyersNov 4, 20255.0From start to finish I experienced nothing but the most professional and courteous individuals possible. From Deann, to Dan, and to Ahmaad; first class customer service, I truly appreciate everything.
- LMLisa McGheeNov 4, 20255.0We had a great experience from beginning to end - the crew was wonderful in every way & worked extremely hard as a team with ripping out the old & installing the new fence. They really listened to us & catered to exactly what we wanted. The office was very personable & caring when setting things up. We are very happy & satisfied with the customer service, quality, pricing & integrity of this company. đź’Ż
- JMJim MooreOct 30, 20255.0Beautiful black aluminum fence installed. Top quality, one day install, I'm happy. Fair price too!
- KKKatherine KelshawSep 27, 20255.0We had a fence installed. Draper did a great job and for less money than the “other guys”. I recommend this company.
- DMdawn mccordSep 26, 20255.0Amazing craftsmanship! The guys with Draper rocked it. They took down an old fence and put up a new one in one day. They made sure it had a straight line of sight to the best of their ability! Thanks so much! Here’s the gate after I stained it. We stained the rest black so our landscape would pop!
Frequently Asked Questions About Draper Fence & Rail Co.
Do I need a survey or a plot plan?
While we don't require survey reports for fence installation, it's advisable to obtain one if you're uncertain about your property boundaries. Customers seeking HOA approval or municipal permits often need a survey report or plot plan. We recommend checking with your county recorder's office for existing land surveys or contacting your realtor for a plot plan before investing in a new survey.
How do I obtain a fence permit from my city/county?
Permit requirements vary by location, and it's the homeowner's responsibility to secure necessary approvals. Your Draper Fence & Rail Co. project proposal typically includes the information needed for permit applications. Our customer experience team is available to assist you throughout the process. We provide specific guidance for various counties and cities in the greater Indianapolis area, including Boone, Hamilton, Hancock, Hendricks, Madison, and Marion counties.
I need HOA approval, can you help?
Our fence project proposals generally include all the information required for HOA applications, such as fence description, material photos, property placement drawings, and contractor details. If additional documentation is needed, our customer experience team is ready to assist you through the approval process.
What about utilities?
Prior to installation, our team will contact 811 to have public utilities marked. For private utilities like sprinklers, propane lines, electric fencing, or outdoor lighting cables, we recommend hiring a private locator to ensure all underground systems are identified and protected during the installation process.
My house hasn't been built yet. Can I still get an estimate?
Certainly. We can provide an estimate based on your plot plan or survey report. Please specify your desired fence material, style, height, and number of gates. While we can schedule installation using this information, a site visit will be necessary before the actual installation to confirm project details and make any necessary adjustments.
What types of fencing do you offer?
We offer a diverse range of fencing options to suit various needs and preferences. Our selection includes aluminum, cedar, chain link, vinyl, steel, and split rail fencing, among others. Each type offers unique benefits in terms of durability, aesthetics, and functionality.
I'd like to finance a fence, what are my options?
We offer financing options for your fence project. To explore your eligibility and potential funding options, please use our online financing tool. This will provide you with information about pre-qualification and available financing plans.
What are the fence installation steps?
Our fence installation process involves several key steps: 1) selecting a fencing company, 2) reviewing and understanding the contract, 3) making a deposit, 4) scheduling the installation, 5) pre-installation communication, 6) marking utilities, 7) meeting the crew on installation day, 8) the actual installation process, 9) monitoring during construction, and 10) a post-installation walkthrough. We ensure clear communication and professionalism throughout each stage of the project.